Head of Enterprise Portfolio Management Office

Tēnei tūranga – About the role

The Head of Enterprise Portfolio Management Office (EPMO) is responsible for building and maintaining high quality solution development capability and expertise to support project / programme delivery across MBIE. This role also has oversight of the MBIE Portfolio Management Office which takes an enterprise wide view of MBIE project and programme delivery. The role supports MBIE to effectively lead projects, establish standards, lift capability, optimise resource deployment and provide a community of best practice.

The role will ensure the successful delivery of digital solution expertise across the Business Analysis, Test Analysis, Functional Consulting and Project Planning and Business Performance functions. The role plays a key leadership role supporting the successful outcome of digital project and programmes across MBIE and partners with the Chief Technology and Security Officer to ensure technical solutions fit within MBIE's future digital direction.

The Head of EPMO is also responsible for the monitoring and oversight of MBIE's technology related pipeline projects to ensure that they are efficiently delivered with project benefits fully realised. The role is a key partner in the delivery of MBIE's digital transformation, and the effective delivery of MBIE's digital and technology related programmes / projects.

Ngā herenga – Requirements of the role

Personal specifications

• Proven experience working effectively within and leading across different project delivery disciplines, including technical, systems / software implementation and upgrade, digital projects and teams who deliver in a large and complex ICT operating environment.
• Expert knowledge of ICT environments, business practice and systems.
• Experience in developing effective risk management and benefit management strategies and processes.
• Experience in developing effective solutions to solve complex organisational problems under time constraints.
• Ability to demonstrate skills and abilities in managing the development of highly skilled professional ICT resources across a number of disciplines.
• Proven leadership skills including demonstrated ability to engage and motivate staff and an ability to build a strong high performing team in a complex organisation.
• Proven track record in resourcing, workforce and capability optimisation to support short, medium and long term projects and programmes
• Demonstrated understanding of medium to long-term technology trends and the implications for heavily digital and technology dependent organisations.
• A passion for emerging technology, and evaluating how it can benefit and enhance organisations and customers/users experience.
• Proven ability to remain up-to-date on key technical changes and opportunities in their specialist area and proactively use this to continuously improve MBIE services.
• Strong understanding of the processes and systems that underpin operations of the public sector environment.
• Proven ability to proactively lead and build a sense of common purpose, while actively looking for opportunities to build engagement and commitment within the group and across MBIE.
• Ability to lead through influence, set a clear vision, and move others toward a common vision or goal.
• Demonstrated ability to develop trust and credibility with senior leaders and stakeholders.

Qualifications

• Tertiary qualification or extensive and comparable relevant experience at a senior management level in the public and private sector.

Pre-requisites for the position

• The ability to obtain / maintain a Top Secret security clearance.
• To be considered for this position you must have the legal right to live and work in New Zealand.
• Must consent to and satisfactorily complete a credit check as the position holds financial delegations.

Takohanga tuhinga o mua – Key accountabilities and deliverables

Critical Areas of Success

• Lead delivery of digital solution expertise across the Business Analysis, Test Analysis, Functional Consulting and Project Planning and Business Performance functions.
• Provide advice to the Chief Technology and Security Officer, Chief Data Officer and General Manager Digital Services and Operations to support the development and implementation of digital enablement strategies for each business group.
• Ensure all MBIE technology related pipeline projects and MBIE wide digital transformation programmes are efficiently monitored with project benefits fully tracked.
• Ensure the development of portfolio, programme and project management policies, processes and practices that support and drive effective project management outcomes.
• Ensure effective oversight of portfolio performance (including milestones, finance, risk and issue tracking, quality control, benefits tracking) to support performance improvement.
• Work closely with Finance and Performance and Strategy and Assurance teams to ensure that the MBIE investment pipeline is compete, updated and monitored.
• Provide key input into various governance boards i.e. FIC and DGB where appropriate.
• Ensure delivery of programme and project resource demand profiling, including risk management decisions, that support project planning and delivery.
• Ensure an effective delivery resourcing model and sufficient capability is available to provide expertise to projects / programmes.
• Drive the commercial and economic performance of ICT within MBIE through leadership of the ICT procurement, contract and vendor management functions.
• Provide expert advice on the opportunities and challenges underpinning the strategies.
• Implement frameworks, operational procedures and working practices that will support high quality delivery.
• Build centres of practice leadership for all project management and digital solution related disciplines to ensure consistency and development of best practice across the CDSS group.
• Ensure stakeholder engagement is prioritised and effective throughout projects.
• Engage in a systematic and integrated way and share information with sectors that share strategic interests.
• Foster a customer-focused culture across the Branch.

Collective Leadership

• Work collaboratively with other members of the Strategy, Technology and Security Leadership Team to support achievement of MBIE outcomes
• Take collective responsibility for the cohesion and performance of MBIE as a whole and provides peer support to other senior managers, managers, stakeholders and practitioners.
• Work collaboratively with the Strategy, Technology and Security Leadership Team to define the outcomes and outputs expected to deliver on MBIE's strategic direction.
• Participate collaboratively as a member of the Strategy, Technology and Security Leadership Team to ensure the development of sustainable organisational capability, and achieve expected efficiency benefits and ongoing improvements in cost effectiveness.
• Contribute beyond the core functional area to enhance the overall effectiveness and impact of the CDSS Group.
• Ensure consistency and alignment between different teams in MBIE and promote solution seeking where there are legitimate differences.

General Management

• Apply sound management practices
• Implement strategies, work programmes and performance targets for the group with supporting measurement, monitoring and reporting mechanisms.
• Monitor and adjust work programmes through the agreed processes to enable the group to adapt to changing circumstances.
• Regularly monitor and report on progress towards achievement of plans and strategies.
• Manage expenditure and resources in line with approved guidelines, budget, deadlines and reporting requirements, with a focus on driving cost effectiveness for MBIE
• Effectively and proactively identify and manage risks; build continuous review and improvement throughout all elements of the branch operations.
• Manage expenditure and resources in line with approved guidelines, budget, deadlines and reporting requirements, with a focus on driving cost effectiveness for MBIE.
• Effectively and proactively identify and manage risks; build continuous review and improvement throughout all elements of digital solution delivery operations.

People Leadership

• Provide leadership that engages and motivates others to succeed and develop
• Create a sense of vision, engages and motivates people to participate and make things happen.
• Establish clear accountabilities, expectations and performance standards with direct reports and ensure regular performance and development conversations occur.
• Anticipate future capability needs across the team, identify gaps in capability and address these through targeted recruitment, development or other actions. Identify and actively develop talent for key roles.
• Foster an open, collaborative environment that encourages quality, innovation, ongoing learning and knowledge sharing.
• Support all organisational development activities, modelling expected behaviours to managers and staff to create healthy workplace culture and engaged workforce.

Relationship Management

• Work collaboratively with others to support the achievement of MBIE outcomes
• Build and maintain effective relationships and partnerships with national and international organisations to identify and share best practice information and to promote MBIE, its products and services.
• Lead any engagement programme(s) with identified influencers and key stakeholders.
• Actively look for opportunities and synergies with internal and external stakeholders that focus on and meet customer needs.
• Use a one organisation perspective when contributing to internal forums and governance bodies.
• Represent whole-of-MBIE views and protect its reputation in external interactions.

Wellbeing, health & safety

• Displays commitment through actively supporting all safety and wellbeing initiatives
• Ensures own and others safety at all times
• Complies with relevant safety and wellbeing policies, procedures, safe systems of work and event reporting
• Reports all incidents/accidents, including near misses in a timely fashion
• Is involved in health and safety through participation and consultation

Tō tūranga i roto i te Manatū – Your place in the Ministry

The Head of Enterprise Portfolio Management Office position reports into the Chief Technology and Security Officer within the Strategy, Technology and Security branch. The branch sits within the Corporate and Digital Shared Services group.

More information about MBIE's structure

Matatautanga – Competencies (Leadership Success Profile)

The Leadership Success Profile (LSP) is a leadership capability framework, developed by the New Zealand public sector for the New Zealand public sector. It creates a common language for leadership and establishes what great leadership looks like. You can look at the twelve underpinning capabilities and four leadership characters here: Leadership Success Profile | Te Kawa Mataaho Public Service Commission(external link)

To mātou aronga – What we do for Aotearoa New Zealand

Hīkina Whakatutuki is the te reo Māori name for the Ministry of Business, Innovation and Employment. Hīkina means to uplift. Whakatutuki means to move forward, to make successful. Our name speaks to our purpose, Grow Aotearoa New Zealand for All.

To Grow Aotearoa New Zealand for All, we put people at the heart of our mahi. Based on the principles of Te Tiriti o Waitangi / The Treaty of Waitangi, we are committed to upholding authentic partnerships with Māori.

As agile public service leaders, we use our breadth and experience to navigate the ever-changing world. We are service providers, policy makers, investors and regulators. We engage with diverse communities, businesses and regions. Our work touches on the daily lives of New Zealanders. We grow opportunities (Puāwai), guard and protect (Kaihāpai) and innovate and navigate towards a better future (Auaha).

Te Tiriti o Waitangi

As an agency of the public service, MBIE has a responsibility to contribute to the Crown meeting its obligations under Te Tiriti o Waitangi (Te Tiriti). Meeting our commitment to Te Tiriti will contribute towards us realising the overall aims of Te Ara Amiorangi – Our Path, Our Direction, and achieve the outcome of Growing New Zealand for All. The principles of Te Tiriti - including partnership, good faith, and active protection – are at the core of our work. MBIE is committed to delivering on our obligations as a Treaty partner with authenticity and integrity and to enable Māori interests. We are committed to ensuring that MBIE is well placed to meet our obligations under the Public Service Act 2020 (Te Ao Tūmatanui) to support the Crown in strengthening the Māori/Crown Relationship under the Treaty and to build MBIE’s capability, capacity and cultural intelligence to deliver this.

Mahi i roto i te Ratonga Tūmatanui – Working in the public service

Ka mahitahi mātou o te ratonga tūmatanui kia hei painga mō ngā tāngata o Aotearoa i āianei, ā, hei ngā rā ki tua hoki. He kawenga tino whaitake tā mātou hei tautoko i te Karauna i runga i āna hononga ki a ngāi Māori i raro i te Tiriti o Waitangi. Ka tautoko mātou i te kāwanatanga manapori. Ka whakakotahingia mātou e te wairua whakarato ki ō mātou hapori, ā, e arahina ana mātou e ngā mātāpono me ngā tikanga matua o te ratonga tūmatanui i roto i ā mātou mahi.

In the public service we work collectively to make a meaningful difference for New Zealanders now and in the future. We have an important role in supporting the Crown in its relationships with Māori under the Treaty of Waitangi. We support democratic government. We are unified by a spirit of service to our communities and guided by the core principles and values of the public service in our work.

What does it mean to work in Aotearoa New Zealand’s Public Service?(external link) — Te Kawa Mataaho The Public Service Commission