Chief Technology and Security Officer

Tēnei tūranga – About the role

The Chief Technology and Security Officer (CTSO) is a senior position in MBIE and has singular oversight over MBIE’s IT, Strategy, Architecture, Security and Delivery functions. These components make up the Plan, Design and Build functions of technology for MBIE.

The CTSO will provide strategic leadership on the future direction for MBIE’s digital and technology road map. This will ensure Strategy, Architecture, Security Technology and Delivery functions are integrated, aligned and fit for MBIE’s current and future objectives.

MBIE is a key player in the wider system of government and needs to leverage off the learnings of others, partner when it is appropriate and to lead when it is needed. This role will work with our Government partners and stakeholders to share and use information and capability, learn and continuously improve across the system of Government to benefit this system and as such MBIE.

Ngā herenga – Requirements of the role

Personal specifications

• Proven team and enterprise leadership capability with the ability to set clear vision, accountabilities developing a positive, proactive and collaborative culture. The ability to get the best out of teams and hold people to account.
• Customer focussed with the ability to work collaboratively at a senior level to blend customer needs and IT support and systems which enables the best outcome for customers and the enterprise.
• Proven and extensive experience in the strategic management and leadership of part of a large and complex organisation in a senior strategic ICT leadership role.
• Proven success in a senior management position (ideally at SLT level.):
  • Working collaboratively as a member of a leadership team with a shared organisational vision and goals.
  • Strategic leadership, management and change.
  • People leadership and management.
• Experience developing and leading large-scale transformational programmes within a complex multi-disciplinary environment.
• Expert knowledge of technology, management and cyber security environments including business best practice principles, disciplines and systems.
• Wide ranging knowledge of medium to long-term technology, AI and security trends and the implications for heavily digital and technology dependent organisations.
• Advanced strategic thinking ability, including demonstrated experience working effectively within and leading across different project delivery disciplines, including technical, systems / software implementation, IT System transformation and upgrade and digital projects.
• Proven ability to work collaboratively, with advanced interpersonal and relationship management skills.
• Proven ability to engage and influence senior staff, providing appropriate challenge when necessary.
• Demonstrated understanding of the global security challenges facing New Zealand in particular Government departments, the drivers behind the implementation of Protective Security Requirements and the New Zealand Information Security Manual.
• A passion for emerging technology including AI and evaluating how it can benefit and enhance organisations and customers/users experience.

Qualifications

• Tertiary qualification or extensive and comparable relevant experience at a senior management level in the public and private sector.

Pre-requisites for the position

• The ability to obtain / maintain a Top Secret security clearance
• To be considered for this position you must have a legal right to live and work in New Zealand.
• Must consent to and satisfactorily complete a credit check as the position holds financial delegations.

Takohanga tuhinga o mua – Key accountabilities and deliverables

Critical areas of success

• Provide strategic advice to MBIE’s Chief Executive and Senior Leadership Team in order to maximise MBIE’s current and future investment in technology, cyber security, delivery and AI enablement.
• Providing an enterprise view of MBIE’s technologies to help MBIE’s Senior Leadership team navigate and balance strategic and operational risks with potential technological opportunities to support MBIE with achieving its business goals through development and maintenance of a digital Blueprint.
• Ensuring that an integrated approach is taken across MBIE’s IT, Strategy, Architecture, Security, Resource and Delivery functions when finding solutions to MBIE customer needs and reduce the risk of commissioned work in these areas escaping architectural oversight and driving harmonisation of the MBIE’s technology, security and AI environments.
• Accountable for upholding MBIE’s digital information security responsibilities to support meeting the Government’s Protective Security Requirements and compliance with the New Zealand Information Security manual
• Accountable for the delivery of an integrated, customer-focused IT and security strategy and design function.
• Leading the development of MBIE’s strategy and approach on the use of AI.
• Leading and supporting the development and implementation of a multi-year investment strategy including retirement and replacement of ICT assets/systems, driving harmonisation of the MBIE’s technology and security environment and ensuring Government Chief Digital Officer engagement on large and/or high risk (digital technology) investments.
• Ensuring that the strategy can be executed and will flow through to Digital and Programmes and Enterprise Portfolio Management Office.
• In collaboration with Finance, lead the development of plans and processes for accounting, budgeting, charging of digital and technology resources and services including the definition of cost models and charging models.
• Work with the Government Chief Information Officer and other government agencies to influence the future direction of technology used in government and its applicability to MBIE.
• Responsible for all aspects of MBIE’s cyber security and maintains a central view across MBIE’s cyber threat vulnerability ensuring effective risk management, monitoring and response and ensuring there is a programme in place to substantially improve MBIE’s cyber risk posture.
• Provide strategic direction to the Head of Enterprise Portfolio Management Office to ensure all MBIE technology related pipeline projects, are efficiently delivered with project benefits fully realised.
• Lead the technical alignment of MBIE’s digital, technology, security and AI strategies ensuring that they are integrated and aligned to and support MBIE’s overall strategic intentions and that of the Government Chief Digital Officer.
• Oversee the delivery of a centralised digital solution expertise across the Business Analysis, Test Analysis and Functional Consulting functions.
• Sponsor significant MBIE wide digital transformation programmes.
• Represent the views and aspirations of MBIE in national forums.

Strategic Leadership and Direction 

• Contribute to the leadership of the Corporate and Digital Shared Services (CDSS) group as a member of the CDSS leadership team
• Provide organisational leadership and stewardship through participation in CDSS strategic development and Governance processes.
• Lead the strategic development of CDSS work programme to align with and support the MBIE’s strategic direction and adopt a business-like and customer centric culture.
• Set the strategic purpose for MBIE and establish and socialise the purpose and character with staff, and set expectations for MBIE to ensure it meets its objectives.
• Guide, challenge and consult the organisation towards both economic decision making, value generation, a common understanding of business opportunities and their consequences.
• Work collaboratively with other Tier 3 Managers across the MBIE and CDSS to drive coherent system wide outcomes.

Collective Leadership - Work collaboratively with other members of the Corporate and Digital Shares Services Leadership Team to support achievement of MBIE outcomes

• Build centres of practice leadership for all architecture, AI and technology related disciplines to ensure consistency and development of best practice across the CDSS group.
• Leading and building a strong security culture where all MBIE people have a high degree of security awareness and good security practises become an integral part of how MBIE operates.
• Participate collaboratively as a member of the CDSS Leadership Team to ensure the development of sustainable organisational capability and achieve expected efficiency benefits and ongoing improvements in cost effectiveness.
• Take collective responsibility for the cohesion and performance of MBIE as a whole and provides peer support to other senior managers, managers, stakeholders and practitioners.
• Work collaboratively with the CDSS Leadership Team to define the outcomes and outputs expected to deliver on MBIE’s strategic direction.
• Contribute beyond the core functional area to enhance the overall effectiveness and impact of the CDSS Group.
• Ensure consistency and alignment between different teams in MBIE and promote solution seeking where there are legitimate differences.
• Represents Senior Leadership Team views to staff.

Personal Leadership

• Models exemplary management and leadership behaviours, State sector ethics and values.
• Models the desired values and culture of the organisation and leads this across the team.
• Creates a sense of vision, engages and motivates people to participate, and makes things happen.
• Fosters an open, collaborative environment that encourages quality, innovation, ongoing learning and knowledge sharing.

General Management - Apply sound management practices so that Technology and Security operates effectively and efficiently, and delivers agreed outputs to support achievement of MBIE outcomes

• Develop and implement strategies, work programmes and performance targets for Technology, IT, Strategy, Architecture, Security and Delivery and with supporting measurement, monitoring and reporting mechanisms. 
• Aligns Technology and Security work programmes with MBIE’s strategic direction and other groups’ work programmes.
• Monitor and adjust work programmes through the agreed processes to enable Technology, IT, Strategy, Architecture, Security and Delivery to adapt to changing circumstances. 
• Regularly monitor and report on progress towards achievement of plans and strategies. 
• Manage expenditure and resources in line with approved guidelines, budget, deadlines and reporting requirements, with a focus on driving cost effectiveness for MBIE. 
• Effectively and proactively identify and manage risks; build continuous review and improvement throughout all elements of Technology, IT, Strategy, Architecture, Security and Delivery operations.

People Leadership - Provide leadership that engages and motivates others to succeed and develop

• Create a sense of vision, engages and motivates people to participate and make things happen. 
• Establish clear accountabilities, expectations and performance standards with direct reports and ensure regular performance and development conversations occur. 
• Anticipate future capability needs across the team, identify gaps in capability and address these through targeted recruitment, development or other actions. Identify and actively develop talent for key roles. 
• Support all organisational development activities, modelling expected behaviours to managers and staff to create healthy workplace culture and engaged workforce.

Relationship Management – Manage constructive working collaboratively with others to support the achievement of MBIE outcomes 

Lead any engagement programme(s) with identified influencers and key stakeholders. 

• Participates as an active team member and contributes knowledge and expertise needed to achieve MBIE’s outcomes.
• Actively look for opportunities and synergies with internal and external stakeholders that focus on and meet customer needs. 
• Represent whole-of- MBIE views and protect its reputation in external interactions. 
• Build strategic alliances with key government and non-government representatives to ensure MBIE’s views are influential in their decision-making. 
• Build and maintain effective relationships and partnerships with national and international organisations to identify and share best practice information and to promote the MBIE, its products and services. 

Wellbeing, health & safety

• Displays commitment through actively supporting all safety and wellbeing initiatives
• Ensures own and others safety at all times
• Complies with relevant safety and wellbeing policies, procedures, safe systems of work and event reporting
• Reports all incidents/accidents, including near misses in a timely fashion
• Is involved in health and safety through participation and consultation

Tō tūranga i roto i te Manatū – Your place in the Ministry

The Chief Technology and Security Officer position reports into the Deputy Secretary Corporate and Digital Shared Services in the Strategy, Technology and Security branch. The branch sits within the Corporate and Digital Shared Services group.

More information about MBIE's structure

Matatautanga – Competencies (Leadership Success Profile)

The Leadership Success Profile (LSP) is a leadership capability framework, developed by the New Zealand public sector for the New Zealand public sector. It creates a common language for leadership and establishes what great leadership looks like. You can look at the twelve underpinning capabilities and four leadership characters here: Leadership Success Profile | Te Kawa Mataaho Public Service Commission(external link)

To mātou aronga – What we do for Aotearoa New Zealand

Hīkina Whakatutuki is the te reo Māori name for the Ministry of Business, Innovation and Employment. Hīkina means to uplift. Whakatutuki means to move forward, to make successful. Our name speaks to our purpose, Grow Aotearoa New Zealand for All.

To Grow Aotearoa New Zealand for All, we put people at the heart of our mahi. Based on the principles of Te Tiriti o Waitangi / The Treaty of Waitangi, we are committed to upholding authentic partnerships with Māori.

As agile public service leaders, we use our breadth and experience to navigate the ever-changing world. We are service providers, policy makers, investors and regulators. We engage with diverse communities, businesses and regions. Our work touches on the daily lives of New Zealanders. We grow opportunities (Puāwai), guard and protect (Kaihāpai) and innovate and navigate towards a better future (Auaha).

Te Tiriti o Waitangi

As an agency of the public service, MBIE has a responsibility to contribute to the Crown meeting its obligations under Te Tiriti o Waitangi (Te Tiriti). Meeting our commitment to Te Tiriti will contribute towards us realising the overall aims of Te Ara Amiorangi – Our Path, Our Direction, and achieve the outcome of Growing New Zealand for All. The principles of Te Tiriti - including partnership, good faith, and active protection – are at the core of our work. MBIE is committed to delivering on our obligations as a Treaty partner with authenticity and integrity and to enable Māori interests. We are committed to ensuring that MBIE is well placed to meet our obligations under the Public Service Act 2020 (Te Ao Tūmatanui) to support the Crown in strengthening the Māori/Crown Relationship under the Treaty and to build MBIE’s capability, capacity and cultural intelligence to deliver this.

Mahi i roto i te Ratonga Tūmatanui – Working in the public service

Ka mahitahi mātou o te ratonga tūmatanui kia hei painga mō ngā tāngata o Aotearoa i āianei, ā, hei ngā rā ki tua hoki. He kawenga tino whaitake tā mātou hei tautoko i te Karauna i runga i āna hononga ki a ngāi Māori i raro i te Tiriti o Waitangi. Ka tautoko mātou i te kāwanatanga manapori. Ka whakakotahingia mātou e te wairua whakarato ki ō mātou hapori, ā, e arahina ana mātou e ngā mātāpono me ngā tikanga matua o te ratonga tūmatanui i roto i ā mātou mahi.

In the public service we work collectively to make a meaningful difference for New Zealanders now and in the future. We have an important role in supporting the Crown in its relationships with Māori under the Treaty of Waitangi. We support democratic government. We are unified by a spirit of service to our communities and guided by the core principles and values of the public service in our work.

What does it mean to work in Aotearoa New Zealand’s Public Service?(external link) — Te Kawa Mataaho The Public Service Commission