Field Intelligence Officer – Intelligence Unit
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Tēnei tūranga – About the role
The Field Intelligence Officer (FIO) is a team member position in MBIE. The Field Intelligence Officer will bring their business understanding and perspective to work in partnership with their manager and other staff. The FIO contributes to the operations of the wider Intelligence Unit which works with MIU’s primary MBIE customers.
The role actively gathers and develops information, utilising a variety of methods to meet tactical, operational, and strategic intelligence requirements. Working within legal and operational parameters, they ensure all relevant sources of information are explored, to develop credible intelligence for an identified and tasked intelligence outcome. The role is a key liaison person in the field (regions) and is responsible for collecting and disseminating information and intelligence in support of intelligence products which provide unique insights into risk and value decisions across MBIE’s regulatory and New Zealand’s national security systems.
The Field Intelligence Officer is responsible for building and maintaining effective networks and relationships with key stakeholders. The Field Intelligence Officer is required to work on several enquiries, specifically those of importance to the Intel unit’s primary customers. The Field Intelligence Officer may be required to work flexible hours, including away from home for short periods, as operational requirements dictate.
Ngā herenga – Requirements of the role
Personal specifications
- Strong interpersonal skills and the ability to develop and maintain effective relationships.
- Proven ability to build and manage key strategic relationships.
- Ability to quickly assimilate new information or areas of work.
- Proven experience in a relevant intelligence field.
- Good working knowledge of the business, economic and social environment that MBIE operates in.
- A strong working knowledge of security and the management of classified information.
- Can-do positive and proactive attitude.
- Excellent communication skills.
- Effective problem-solving skills.
- Proven ability to develop trust and credibility with managers and staff.
- Understanding of MBIE and where the team fits in delivering outcomes for the Ministry.
- Tertiary qualification, preferably in a relevant field, or comparable relevant experience in immigration, intelligence, or law enforcement.
- The ability to gain and maintain a national security clearance as required.
- Must be a NZ citizen or hold a permanent residence class visa (if the role is in New Zealand).
- Must have the legal right to live and work in the country in which this position resides (if the role is located outside of New Zealand).
Takohanga tuhinga o mua – Key accountabilities and deliverables
Indicators of success
Gather and develop information:
- Develop information collection plans and oversee collection planning to reflect the business requirements.
- Proactively identify intelligence gaps and work with relevant partners to ensure these are met.
- Analyse intelligence requests to identify the most appropriate operational solution.
- Undertake intelligence enquiries in line with relevant policies and legislation.
- Ensure all relevant sources of information are explored, including identifying opportunities for further information gathering.
- Identify and developing new sources of information and intelligence.
- Operationalise information obtained through intelligence networks.
Relationship management:
- Work closely with Intelligence Managers, Intelligence Analysts, and Intelligence Support Officers to execute collection priorities.
- Maintain close liaison with other Field Intelligence Officers to ensure best practice is sustained and consistent.
- Identify and foster important partnerships and collections opportunities.
- Build and maintain strong working relationships with key stakeholders and intelligence partners.
- Build and maintain key working relationships with MBIE business partners.
Delivery of intelligence products and services:
- Produce timely and actionable intelligence collection forms (ICFs).
- Delivery of services, products and programmes that actively support and contribute to the achievement of the Ministry’s outcomes and that deliver to the needs of internal and external stakeholders.
- Assist in briefing key staff and decision makers on collections activities and in relation to significant operations, events, groups, and people of interest.
- Identify appropriate operational solutions to immigration issues, including maximising real time intelligence opportunities to support investigations.
- Identify patterns, issues, and trends to support investigating officers and intelligence analysts.
- Provide advice to staff at all levels on collections plans, processes, and requirements.
Record keeping:
- Keep records to best practice and current disclosure standards.
- Contribute to the maintenance of a national open sources and agency contacts database.
Wellbeing, health & safety
- Displays commitment through actively supporting all safety and wellbeing initiatives
- Ensures own and others safety at all times
- Complies with relevant safety and wellbeing policies, procedures, safe systems of work and event reporting
- Reports all incidents/accidents, including near misses in a timely fashion
- Is involved in health and safety through participation and consultation
Tō tūranga i roto i te Manatū – Your place in the Ministry
The Field Intelligence Officer position reports into the Intelligence Manager within the Compliance Risk and Intelligence Services branch. The branch sits within the Immigration New Zealand group.
To mātou aronga – What we do for Aotearoa New Zealand
Hīkina Whakatutuki is the te reo Māori name for the Ministry of Business, Innovation and Employment. Hīkina means to uplift. Whakatutuki means to move forward, to make successful. Our name speaks to our purpose, Grow Aotearoa New Zealand for All.
To Grow Aotearoa New Zealand for All, we put people at the heart of our mahi. Based on the principles of Te Tiriti o Waitangi / The Treaty of Waitangi, we are committed to upholding authentic partnerships with Māori.
As agile public service leaders, we use our breadth and experience to navigate the ever-changing world. We are service providers, policy makers, investors and regulators. We engage with diverse communities, businesses and regions. Our work touches on the daily lives of New Zealanders. We grow opportunities (Puāwai), guard and protect (Kaihāpai) and innovate and navigate towards a better future (Auaha).
Ngā matatau – Our competencies
Cultivates innovation We create new and better ways for the organisation to be successful by challenging the status quo generating new and creative ideas and translating them into workable solutions.
Nimble learning We are curious and actively learn through experimentation when tackling new problems by learning as we go when facing new situations and challenges.
Customer focus We build strong customer relationships and deliver customer-centric solutions by listening and gaining insights into the needs of the communities we serve and actively seeking and responding to feedback.
Decision quality We make quality and timely decisions that shape the future for our communities and keep the organisation moving forward by relying on an appropriate mix of analysis, wisdom, experience, and judgement to make valid and reliable decisions.
Action oriented We step up, taking on new opportunities and tough challenges with purpose, urgency and discipline by taking responsibility, ownership and action on challenges, and being accountable for the results.
Collaborates We connect, working together to build partnerships with our communities, working collaboratively to meet shared objectives by gaining trust and support of others; actively seeking the views, experiences, and opinions of others and by working co-operatively with others across MBIE, the public sector and external stakeholder groups.
Te Tiriti o Waitangi
As an agency of the public service, MBIE has a responsibility to contribute to the Crown meeting its obligations under Te Tiriti o Waitangi (Te Tiriti). Meeting our commitment to Te Tiriti will contribute towards us realising the overall aims of Te Ara Amiorangi – Our Path, Our Direction, and achieve the outcome of Growing New Zealand for All. The principles of Te Tiriti - including partnership, good faith, and active protection – are at the core of our work. MBIE is committed to delivering on our obligations as a Treaty partner with authenticity and integrity and to enable Māori interests. We are committed to ensuring that MBIE is well placed to meet our obligations under the Public Service Act 2020 (Te Ao Tūmatanui) to support the Crown in strengthening the Māori/Crown Relationship under the Treaty and to build MBIE’s capability, capacity and cultural intelligence to deliver this.
Mahi i roto i te Ratonga Tūmatanui – Working in the public service
Ka mahitahi mātou o te ratonga tūmatanui kia hei painga mō ngā tāngata o Aotearoa i āianei, ā, hei ngā rā ki tua hoki. He kawenga tino whaitake tā mātou hei tautoko i te Karauna i runga i āna hononga ki a ngāi Māori i raro i te Tiriti o Waitangi. Ka tautoko mātou i te kāwanatanga manapori. Ka whakakotahingia mātou e te wairua whakarato ki ō mātou hapori, ā, e arahina ana mātou e ngā mātāpono me ngā tikanga matua o te ratonga tūmatanui i roto i ā mātou mahi.
In the public service we work collectively to make a meaningful difference for New Zealanders now and in the future. We have an important role in supporting the Crown in its relationships with Māori under the Treaty of Waitangi. We support democratic government. We are unified by a spirit of service to our communities and guided by the core principles and values of the public service in our work.
What does it mean to work in Aotearoa New Zealand’s Public Service?(external link) — Te Kawa Mataaho The Public Service Commission
