Team Leader Performance and Reporting
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Tēnei tūranga – About the role
The Team Leader, Performance and Reporting position is a leadership position in MBIE. They will bring their business and data understanding and perspective to work in partnership with other managers and team members.
The team leader is responsible for leading and managing a professional team of Data Analysts, to:
- Develop strategies for effective data analysis and reporting.
- Identify impacts on existing reporting structures and systems.
- Ensure reporting tools are created or updated to support data and reporting delivery services, such as workflow planning tools.
- Enable knowledge sharing of resources, self-service dashboards and performance reporting to support INZ’s strategic direction.
They will also be required to share a high level of data and reporting knowledge internally and work on, or contribute to, complex pieces of work that require data analysis or reporting.
The Team Leader, Performance and Reporting is responsible for building and enhancing the overall capability of the team to ensure transparency and consistency of data, systems and processes in relation to the team’s work. This role will have specific responsibilities relating to the team’s internal processes, change management and knowledge management.
Ngā herenga – Requirements of the role
Personal specifications
- Ability to lead and manage a team of staff (either has experience or the ability to step up to this role).
- Knowledge and experience of data analysis and storing, manipulating and retrieving data stored in relational databases.
- Proven experience working with data, interactive data visualization software products and analysis, preferably in the government.
- Extensive knowledge of immigration procedures in order to accurately scope and elicit data requirements.
- Experience modelling various scenarios and processes and identifying impacts and issues, from a reporting perspective.
- Ability to work with numbers and analyse data trends and patterns in order to support recommendations with quantitative data.
- Ability to use computer software packages including SAS, Sharepoint, MS Planner, word processing and analytical tools.
- Understanding of how data is sourced and reports are delivered.
- Strong ability to coach and mentor others by sharing their own experience and helping to challenge thinking.
- Ability to work effectively as a member of a team to achieve overall results.
- Demonstrated experience in developing and maintaining an environment focused on continuous improvement to enhance organisational performance.
- Ability to quickly identify, establish and build strong working relationships.
- Excellent written and verbal communication skills.
- Proven ability to develop trust and credibility with managers and staff.
- Sound working knowledge and understanding of the machinery of government and relevant operating procedures and policies and decision-making processes that apply within the State Sector.
- Must be a NZ citizen or hold a permanent resident visa.
- Credit check required.
Key relationships:
- Ministers and staff in Minister’s offices.
- Members of the Immigration Leadership team.
- General Managers and National Managers across Immigration NZ.
- Staff in MBIE Policy groups.
- Staff in MBIE Communication groups.
- All managers and Frontline staff in INZ.
- Network and professional groups.
Takohanga tuhinga o mua – Key accountabilities and deliverables
Critical areas of success
- Oversees the day-to-day work of a team of Data Analysts to deliver reporting services in collaboration with the wider Business Performance Team.
- Provides technical and specialist input into data requests and reports including providing comprehensive analysis, advice and impacts on all aspects of the INZ data and reporting environment.
- Leads the organisation of design, development and implementation of data reporting service deliverables.
- Develops clear objectives, performance indicators and key deliverables and evaluates their effectiveness.
- Delivers regular reports, dashboards and reporting service products that actively support and contribute to the achievement of the Ministry’s outcomes and that deliver to the needs of internal and external stakeholders.
- Ensures a customer-focused, inclusive and knowledge-sharing culture across the team.
Personal Leadership
- Models positive management and leadership behaviours.
- Models the MBIE values of Maia, Pae Kahurangi, Mahi Tahi and Pono me te Tika and leads this across the team.
- Fosters an open, collaborative environment that encourages innovation, quality, ongoing learning and knowledge sharing.
Team Management
- Implements strategies, processes and performance targets for the team with supporting measurement, monitoring and reporting mechanisms.
- Regularly monitors and reports on progress towards achievement of plans and strategies.
- Continually reviews and considers improvement to all elements of the team’s operations.
- Effectively and consistently identifies and manages risk.
Team Leadership
- Establishes clear accountabilities, expectations and performance standards with direct reports and ensures regular performance management and development occurs.
- Monitors individual and team performance to ensure that performance targets are met.
- Provides feedback to staff on team and individual performance.
- Motivates team members and gives them opportunities to participate.
- Coaches and develops staff to meet the needs of MBIE now and in the future.
Wellbeing, health and safety
- Displays commitment through actively supporting all safety and wellbeing initiatives.
- Ensures own and others safety at all times.
- Complies with relevant safety and wellbeing policies, procedures, safe systems of work and event reporting.
- Reports all incidents/accidents, including near misses in a timely fashion.
- Is involved in health and safety through participation and consultation.
Tō tūranga i roto i te Manatū – Your place in the Ministry
The Team Leader, Performance and Reporting position reports to the Manager Performance and Reporting within the Chief Operating Officer Immigration branch. The branch sits within the Immigration New Zealand group.
Matatautanga – Competencies (Leadership Success Profile)
The Leadership Success Profile (LSP) is a leadership capability framework, developed by the New Zealand public sector for the New Zealand public sector. It creates a common language for leadership and establishes what great leadership looks like. You can look at the twelve underpinning capabilities and four leadership characters here: Leadership Success Profile | Te Kawa Mataaho Public Service Commission(external link)
To mātou aronga – What we do for Aotearoa New Zealand
Hīkina Whakatutuki is the te reo Māori name for the Ministry of Business, Innovation and Employment. Hīkina means to uplift. Whakatutuki means to move forward, to make successful. Our name speaks to our purpose, Grow Aotearoa New Zealand for All.
To Grow Aotearoa New Zealand for All, we put people at the heart of our mahi. Based on the principles of Te Tiriti o Waitangi / The Treaty of Waitangi, we are committed to upholding authentic partnerships with Māori.
As agile public service leaders, we use our breadth and experience to navigate the ever-changing world. We are service providers, policy makers, investors and regulators. We engage with diverse communities, businesses and regions. Our work touches on the daily lives of New Zealanders. We grow opportunities (Puāwai), guard and protect (Kaihāpai) and innovate and navigate towards a better future (Auaha).
Te Tiriti o Waitangi
As an agency of the public service, MBIE has a responsibility to contribute to the Crown meeting its obligations under Te Tiriti o Waitangi (Te Tiriti). Meeting our commitment to Te Tiriti will contribute towards us realising the overall aims of Te Ara Amiorangi – Our Path, Our Direction, and achieve the outcome of Growing New Zealand for All. The principles of Te Tiriti - including partnership, good faith, and active protection – are at the core of our work. MBIE is committed to delivering on our obligations as a Treaty partner with authenticity and integrity and to enable Māori interests. We are committed to ensuring that MBIE is well placed to meet our obligations under the Public Service Act 2020 (Te Ao Tūmatanui) to support the Crown in strengthening the Māori/Crown Relationship under the Treaty and to build MBIE’s capability, capacity and cultural intelligence to deliver this.
Mahi i roto i te Ratonga Tūmatanui – Working in the public service
Ka mahitahi mātou o te ratonga tūmatanui kia hei painga mō ngā tāngata o Aotearoa i āianei, ā, hei ngā rā ki tua hoki. He kawenga tino whaitake tā mātou hei tautoko i te Karauna i runga i āna hononga ki a ngāi Māori i raro i te Tiriti o Waitangi. Ka tautoko mātou i te kāwanatanga manapori. Ka whakakotahingia mātou e te wairua whakarato ki ō mātou hapori, ā, e arahina ana mātou e ngā mātāpono me ngā tikanga matua o te ratonga tūmatanui i roto i ā mātou mahi.
In the public service we work collectively to make a meaningful difference for New Zealanders now and in the future. We have an important role in supporting the Crown in its relationships with Māori under the Treaty of Waitangi. We support democratic government. We are unified by a spirit of service to our communities and guided by the core principles and values of the public service in our work.
What does it mean to work in Aotearoa New Zealand’s Public Service?(external link) — Te Kawa Mataaho The Public Service Commission
