Senior Advisor, Design and Implementation

Tēnei tūranga – About the role 

The Senior Advisor Design and Implementation is a team member position in the System Performance and Implementation team.

The Senior Advisor Design and Implementation has solutions design and implementation expertise and will lead (as required):

• work to assess the feasibility of policy and technical changes being made to the building regulatory system 
• projects to implement policy and/or technical changes being made to the building regulatory system
• the development of implementation material required to successfully implement change, including business processes and procedural information, technical rules and/or operational policy or guidance
• the implementation of projects occurring to the project plans, key milestones and/or budget expectations.

The Senior Advisor Design and Implementation works in partnership with their manager and their team on their work. They will work closely with the Policy and Building Performance and Engineering teams from the Building System Performance branch and other internal delivery teams from the Te Whakatairanga Service Delivery branch.

The Senior Advisor Design and Implementation is responsible for ensuring quality and consistency of advice and practices in relation to their contribution to the team’s work. They will also provide guidance and mentoring for their team members. 

Ngā herenga – Requirements of the role

Personal specifications

• Experience in one or more of the following: development of operational policy, operational policy functions, design thinking, systems thinking, solutions design, project leadership, project management, implementation or advisory work.
• Knowledge of public sector requirements and processes, regulatory frameworks and levers and an understanding of the mechanisms of government.
• Demonstrated general problem identification and solution skills and ability to develop robust solutions that are viable for government, technically possible and desirable for users and the community.
• Demonstrated knowledge of effective service delivery models and service excellence principles.
• Excellent oral and written communication skills: demonstrated competence in effectively communicating complex ideas both orally and in writing to a wide variety of audiences.
• Ability to use project planning or management processes to lead and manage projects effectively.
• Ability to use judgement to identify and assess options against desired outcomes, identify their cost-effectiveness and impact, identify risks and effective mitigation strategies, deal with uncertainty and make innovative, practical and durable recommendations without the total picture.
• Ability to use computer software packages including project management, word processing and analytical tools.
• Excellent self-management skills.
• Excellent interpersonal, teamwork and relationship management skills, with the ability to
  • apply an outward-looking approach to building relationships with internal and external stakeholders, delivery agencies and government agencies, understands their different perspectives, and is able to manage differences of views and reflect them in advice
  • coach and mentor others.
• A relevant tertiary qualification and/or extensive and comparable relevant experience.
• Must have the legal right to live and work in New Zealand.

Takohanga tuhinga o mua – Key accountabilities and deliverables

Critical areas of success

• Utilises expertise to advise on how to effectively translate policy intent into action.
• Applies frameworks, principles, tools and approaches to the design and implementation of policy change and the development of supporting implementation material.
• Identify opportunities for innovation; determines key service design issues; or identifies potential delivery and implementation impacts from proposed policy changes.
• Makes connections across operational areas, regulatory systems and between policy and operational teams.
• Takes a forward-looking and proactive strategic approach and seeks opportunities to implement new ideas and methods, supporting the team and manager to ensure a sufficient balance of work across the programme from incremental to transformational.
• Develops implementation material that is fit for purpose and easily understood by delivery teams and/or external stakeholders. Including designing and writing operational policy, service design material and/or business processes, rules and procedures.
• Understands the mechanics of Government and follows MBIE protocols and requirements.

Deliver work programme outputs

• Lead projects ensuring MBIE’s requirements for the work are met, in terms of scope, quality and timeliness.
• Well organised, plans systematically, regularly monitors and reports on progress towards achievement of plans and strategies.
• Effectively and consistently identifies and manages risk, alerting manager to potential problems/risks well in advance and proposing solutions.
• Effectively allocates tasks within portfolio area, assists others with project panning, and is able to plan and manage a range of complex issues.
• Knows when to work alone and when to seek advice and identifies resources necessary to meet objectives of self or team.
• Chairs and contributes to meetings, including where matters are complex or sensitive, require negotiation or working towards solutions.

Relationship management

• Proactively develops and maintains connections with stakeholders within and outside of the Ministry, purposefully leveraging their activities and insights to better achieve desired policy outcomes.
• Actively contributes to development of and promotion of whole of Ministry views in internal and external interaction.
• Represents whole-of-Ministry views and protects its reputation in external interactions.
• Tests the effectiveness of stakeholder relationships using a range of appropriate measures and processes (including stakeholder feedback).

Self-management

• Models positive behaviours.
• Models the desired values and culture of the organisation.
• Willingly shares knowledge, expertise and within the team and with others in the organisation.
• Acts with honesty and integrity.
• Welcomes feedback and is receptive to input from others.

Organisational commitment and public service

• Contributes to the development of, and help promote and build commitment to MBIE’s vision, mission, values and services.
• Willingly undertakes any duty required within the context of the position.
• Understands Equal Employment Opportunities (EEO) principles and the application of these to MBIE.
• Comply with all legislative requirements and good employer obligations.

Wellbeing, health & safety

• Displays commitment through actively supporting all safety and wellbeing initiatives.
• Ensures own and others safety at all times.
• Complies with relevant safety and wellbeing policies, procedures, safe systems of work and event reporting.
• Reports all incidents/accidents, including near misses in a timely fashion.
• Is involved in health and safety through participation and consultation.

Tō tūranga i roto i te Manatū – Your place in the Ministry

The Senior Advisor Design and Implementation role reports to the Design and Implementation Manager in the Building System Performance branch of the Building, Resources and Markets group. 

System Performance and Implementation team

The System Performance and Implementation team provides expertise, insights and knowledge to support the effective operation of the regulatory system and branch, and to deliver high quality implementation of policy changes.  

Key responsibilities include:

• leading the design and implementation of new changes to the building regulatory system
• leading operational policy work to assess the feasibility of policy and technical changes being made to the building regulatory system
• leading the development of implementation material required to successfully implement new policy change, which could include business processes and procedural information, technical rules and/or operational policy or guidance 
• leading and coordinating the implementation of projects according to the project plans, key milestones and/or budget expectations
• advising on how to effectively translate policy intent into action
• leading the branch stakeholder engagement frameworks and approach
• leading the improvement of performance monitoring of building system outcomes
• leading the improvement of performance monitoring of internal processes 
• leading the improvement of data gathering to support monitoring
• supporting planning processes providing secretariat support to system governance regulatory partnerships
• providing programme management support
• providing planning and tracking services to cross-branch work
• leading uplift of project management capability across the branch.

More information about MBIE’s structure

To mātou aronga – What we do for Aotearoa New Zealand

Hīkina Whakatutuki is the te reo Māori name for the Ministry of Business, Innovation and Employment. Hīkina means to uplift. Whakatutuki means to move forward, to make successful. Our name speaks to our purpose, Grow Aotearoa New Zealand for All.

To Grow Aotearoa New Zealand for All, we put people at the heart of our mahi. Based on the principles of Te Tiriti o Waitangi / The Treaty of Waitangi, we are committed to upholding authentic partnerships with Māori.

As agile public service leaders, we use our breadth and experience to navigate the ever-changing world. We are service providers, policy makers, investors and regulators. We engage with diverse communities, businesses and regions. Our work touches on the daily lives of New Zealanders. We grow opportunities (Puāwai), guard and protect (Kaihāpai) and innovate and navigate towards a better future (Auaha).

Ngā matatau – Our competencies

Cultivates innovation We create new and better ways for the organisation to be successful by challenging the status quo generating new and creative ideas and translating them into workable solutions.

Nimble learning We are curious and actively learn through experimentation when tackling new problems by learning as we go when facing new situations and challenges.

Customer focus We build strong customer relationships and deliver customer-centric solutions by listening and gaining insights into the needs of the communities we serve and actively seeking and responding to feedback.

Decision quality We make quality and timely decisions that shape the future for our communities and keep the organisation moving forward by relying on an appropriate mix of analysis, wisdom, experience, and judgement to make valid and reliable decisions.

Action oriented We step up, taking on new opportunities and tough challenges with purpose, urgency and discipline by taking responsibility, ownership and action on challenges, and being accountable for the results.

Collaborates We connect, working together to build partnerships with our communities, working collaboratively to meet shared objectives by gaining trust and support of others; actively seeking the views, experiences, and opinions of others and by working co-operatively with others across MBIE, the public sector and external stakeholder groups.

Te Tiriti o Waitangi

As an agency of the public service, MBIE has a responsibility to contribute to the Crown meeting its obligations under Te Tiriti o Waitangi (Te Tiriti). Meeting our commitment to Te Tiriti will contribute towards us realising the overall aims of Te Ara Amiorangi – Our Path, Our Direction, and achieve the outcome of Growing New Zealand for All. The principles of Te Tiriti - including partnership, good faith, and active protection – are at the core of our work. MBIE is committed to delivering on our obligations as a Treaty partner with authenticity and integrity and to enable Māori interests. We are committed to ensuring that MBIE is well placed to meet our obligations under the Public Service Act 2020 (Te Ao Tūmatanui) to support the Crown in strengthening the Māori/Crown Relationship under the Treaty and to build MBIE’s capability, capacity and cultural intelligence to deliver this.

Mahi i roto i te Ratonga Tūmatanui – Working in the public service

Ka mahitahi mātou o te ratonga tūmatanui kia hei painga mō ngā tāngata o Aotearoa i āianei, ā, hei ngā rā ki tua hoki. He kawenga tino whaitake tā mātou hei tautoko i te Karauna i runga i āna hononga ki a ngāi Māori i raro i te Tiriti o Waitangi. Ka tautoko mātou i te kāwanatanga manapori. Ka whakakotahingia mātou e te wairua whakarato ki ō mātou hapori, ā, e arahina ana mātou e ngā mātāpono me ngā tikanga matua o te ratonga tūmatanui i roto i ā mātou mahi.

In the public service we work collectively to make a meaningful difference for New Zealanders now and in the future. We have an important role in supporting the Crown in its relationships with Māori under the Treaty of Waitangi. We support democratic government. We are unified by a spirit of service to our communities and guided by the core principles and values of the public service in our work.

What does it mean to work in Aotearoa New Zealand’s Public Service?(external link) — Te Kawa Mataaho The Public Service Commission