Principal Advisor – System Design and Implementation

Tēnei tūranga – About the role

The Principal Advisor, System Design and Implementation is a senior leadership position in MBIE.

The Principal Advisor will report to the Manager of the System Design and Implementation team.

The Principal Advisor will provide thought leadership and advice on the development, design and implementation of changes to New Zealand's building regulatory system and the provision of information and education in relation to these changes. The Principal Advisor is a role for a systems and strategic thinker capable of:

• Identifying opportunities and driving change.
• Leading and providing expert education, service design and/or operational policy advice on the improvement and development of the building regulatory system.
• Leading and providing direction to the team on the education, information, operational policy, service design and/or technical parts of an implementation.
• Being innovative and able to think differently about the way we educate and inform the building sector about regulation and compliance.

The Principal Advisor will work closely with the Manager and across the System Design and Implementation team to build and enhance the overall capability of the team. They will also work closely with the Manager Information and Education and Manager Design and Implementation as part of the leadership team for System Design and Implementation.

Ngā herenga – Requirements of the role

• Experienced at leading, developing and delivering a work programme, including enabling people, tools and processes.
• An ability to communicate effectively, verbally and in writing with a wide range of people at all levels, both internal and external to MBIE.
• A proven track record of experience and achievement in working with senior leadership teams and providing advice in a complex regulatory environment.
• An understanding of the importance of maintaining a healthy and dynamic team culture.
• Proven ability to develop trust and credibility with senior manager and stakeholders.
• A deep understanding of engagement channels for the building system.
• An understanding of service design or educational techniques such as instructional design, collateral/content creation and understanding of best practice and execution to meet the needs of the learner.
• Ability to engage in clear sighted planning with experience engaging in process improvement activities.

Personal specifications

• A relevant tertiary qualification and/or extensive and comparable relevant experience.
• Must have the legal right to live and work in New Zealand.

Takohanga tuhinga o mua – Key accountabilities and deliverables

Critical areas of success

• Has the intellectual capability to work with multiple complex ideas in parallel as well as being able to integrate multiple concepts and pathways and deal comfortably with ambiguity.
• Builds organisational capability and effectively promotes and supports the application of user-centric service design methodologies (e.g. co-design, inclusion of people/customer-centred impacts assessments and evaluation techniques) across MBIE policy and operational business units.
• Brings an innovative and informed approach that generates effective education, information, operational policy and service design solutions, and shares these openly.
• Identifies and balances political imperatives, user needs and operational constraints, and can support the team’s application of techniques that generate effective solutions while minimising negative impacts.
• Monitors and reports on the effectiveness of improvements to regulatory systems. Influences others to enhance the current state of our regulatory systems.
• Supports the team with their understanding of the mechanics of Government and MBIE protocols and requirements.

Relationship Management

• Proactively develops and maintains connections with stakeholders within and outside of the Ministry, purposefully leveraging their activities and insights to better achieve desired policy outcomes.
• Actively contributes to development of and promotion of whole of Ministry views in internal and external interactions.
• Represents whole-of-Ministry views and protects its reputation in external interactions.
• Tests the effectiveness of stakeholder relationships using a range of appropriate measures and processes (including stakeholder feedback).

Deliver work programme outputs

• Identifies strategic issues and opportunities emerging from external and internal influences and makes recommendations to integrate these topics into the team’s work programme.
• Leads projects of significant complexity ensuring MBIE’s requirements for the work are met, in terms of scope, quality and timeliness.
• Well organised, plans systematically, regularly monitors and reports on progress towards achievement of plans and strategies.
• Effectively and consistently identifies and manages risk, alerting manager to potential problems/risks well in advance and proposing solutions.
• Effectively allocates tasks within portfolio area, assists others with project panning, and is able to plan and manage a range of complex issues.
• Knows when to work alone and when to seek advice and identifies resources necessary to meet objectives of self or team.
• Can manage strategically difficult projects that span a number of complex issues over an extended period of time.
• Chairs and contributes to meetings, including where matters are complex or sensitive, require negotiation or working towards solutions.

Coaching and Mentoring

• Coaches and mentors team colleagues, supporting the manager to create and maintain a team culture that values diversity, fosters both highly creative as well as critical analytical thinking.
• Fosters a culture and behaviours that encourage discovery, innovation, cross-team collaboration and learning.
• Ensures quality and consistency of advice and practices.
• Provides constructive, timely and specific feedback to others and gives credit for tasks well done.
• Provides support and feedback to Managers in relation to advisor’s development.
• Motivates team members and gives them opportunities to participate.
• Develops capability of the team in effective education, operational policy, human centric design and implementation.
• processes or methods.

Self-Management

• Models positive behaviours.
• Models the desired values and culture of the organisation.
• Willingly shares knowledge, expertise and within the team and with others in the organisation.
• Acts with honesty and integrity.
• Welcomes feedback and is receptive to input from others.

Organisational commitment and public service

• Contributes to the development of, and help promote and build commitment to MBIE’s vision, mission, values and services.
• Willingly undertakes any duty required within the context of the position.
• Understands Equal Employment Opportunities (EEO) principles and the application of these to MBIE.
• Comply with all legislative requirements and good employer obligations.

Wellbeing, health and safety

• Displays commitment through actively supporting all safety and wellbeing initiatives.
• Ensures own and others safety at all times.
• Complies with relevant safety and wellbeing policies, procedures, safe systems of work and event reporting.
• Reports all incidents/accidents, including near misses in a timely fashion.
• Is involved in health and safety through participation and consultation.

Tō tūranga i roto i te Manatū – Your place in the Ministry

The Principal Advisor position reports into the Manager, Design Implementation within the System Design and Implementation branch. The branch sits within the Building, Resources and Markets group.

The position works collaboratively across the branch and with other building system teams in Te Whakatairanga Service Delivery.

More information about MBIE’s structure

To mātou aronga – What we do for Aotearoa New Zealand

Hīkina Whakatutuki is the te reo Māori name for the Ministry of Business, Innovation and Employment. Hīkina means to uplift. Whakatutuki means to move forward, to make successful. Our name speaks to our purpose, Grow Aotearoa New Zealand for All.

To Grow Aotearoa New Zealand for All, we put people at the heart of our mahi. Based on the principles of Te Tiriti o Waitangi / The Treaty of Waitangi, we are committed to upholding authentic partnerships with Māori.

As agile public service leaders, we use our breadth and experience to navigate the ever-changing world. We are service providers, policy makers, investors and regulators. We engage with diverse communities, businesses and regions. Our work touches on the daily lives of New Zealanders. We grow opportunities (Puāwai), guard and protect (Kaihāpai) and innovate and navigate towards a better future (Auaha).

Ngā matatau – Our competencies

Cultivates innovation We create new and better ways for the organisation to be successful by challenging the status quo generating new and creative ideas and translating them into workable solutions.

Nimble learning We are curious and actively learn through experimentation when tackling new problems by learning as we go when facing new situations and challenges.

Customer focus We build strong customer relationships and deliver customer-centric solutions by listening and gaining insights into the needs of the communities we serve and actively seeking and responding to feedback.

Decision quality We make quality and timely decisions that shape the future for our communities and keep the organisation moving forward by relying on an appropriate mix of analysis, wisdom, experience, and judgement to make valid and reliable decisions.

Action oriented We step up, taking on new opportunities and tough challenges with purpose, urgency and discipline by taking responsibility, ownership and action on challenges, and being accountable for the results.

Collaborates We connect, working together to build partnerships with our communities, working collaboratively to meet shared objectives by gaining trust and support of others; actively seeking the views, experiences, and opinions of others and by working co-operatively with others across MBIE, the public sector and external stakeholder groups.

Te Tiriti o Waitangi

As an agency of the public service, MBIE has a responsibility to contribute to the Crown meeting its obligations under Te Tiriti o Waitangi (Te Tiriti). Meeting our commitment to Te Tiriti will contribute towards us realising the overall aims of Te Ara Amiorangi – Our Path, Our Direction, and achieve the outcome of Growing New Zealand for All. The principles of Te Tiriti - including partnership, good faith, and active protection – are at the core of our work. MBIE is committed to delivering on our obligations as a Treaty partner with authenticity and integrity and to enable Māori interests. We are committed to ensuring that MBIE is well placed to meet our obligations under the Public Service Act 2020 (Te Ao Tūmatanui) to support the Crown in strengthening the Māori/Crown Relationship under the Treaty and to build MBIE’s capability, capacity and cultural intelligence to deliver this.

Mahi i roto i te Ratonga Tūmatanui – Working in the public service

Ka mahitahi mātou o te ratonga tūmatanui kia hei painga mō ngā tāngata o Aotearoa i āianei, ā, hei ngā rā ki tua hoki. He kawenga tino whaitake tā mātou hei tautoko i te Karauna i runga i āna hononga ki a ngāi Māori i raro i te Tiriti o Waitangi. Ka tautoko mātou i te kāwanatanga manapori. Ka whakakotahingia mātou e te wairua whakarato ki ō mātou hapori, ā, e arahina ana mātou e ngā mātāpono me ngā tikanga matua o te ratonga tūmatanui i roto i ā mātou mahi.

In the public service we work collectively to make a meaningful difference for New Zealanders now and in the future. We have an important role in supporting the Crown in its relationships with Māori under the Treaty of Waitangi. We support democratic government. We are unified by a spirit of service to our communities and guided by the core principles and values of the public service in our work.

What does it mean to work in Aotearoa New Zealand’s Public Service?(external link) — Te Kawa Mataaho The Public Service Commission