Senior Regulatory Specialist, Assurance and Monitoring

Tēnei tūranga – About the role

The Senior Regulatory Specialist, Assurance and Monitoring is a team member position in the Building System Delivery & Assurance team. Each team member is required to develop knowledge across a range of technical and regulatory functions and disciplines in a complex regulatory sector.

The Senior Regulatory Specialist, Assurance and Monitoring is responsible for

• Contributing to MBIE’s role in monitoring and reviewing the performance of Territorial Authorities (TAs) and Building Consent Authorities (BCAs)
• Engagement with and education of councils to assist them in understanding and complying with their responsibilities and obligations under the Building Act, including the development of guidance materials
• Contributing to MBIE’s wider regulatory stewardship role in the building sector in New Zealand.

Ngā herenga – Requirements of the role

Personal specifications

• Knowledge and experience applying the policies and procedures associated with the regulatory processes that are relevant to this role
• Experience managing internal and external stakeholders, including undertaking projects with representatives from building sector organisations
• Ability to understand, use and explain the building regulatory framework
• Experience providing coaching and mentoring for developing team members
• Apply critical thinking, and support decision making utilising legislation and technical experience
• Ability to assess and assign tasks across the team
• Good technical writing ability
• Experienced project management methodologies
• Excellent customer services skills and experience in a client facing role
• Ability to quickly assimilate new information or areas of work
• Experienced in identifying relevant risks and establish recommendations for mitigation
• Demonstrated ability to “read the room” and manage upwards accordingly
• Comprehensive knowledge of the Building Act and other relevant legislation
• Proven ability to develop trust and credibility with managers and staff

Qualifications

• A relevant tertiary qualification, preferably a Bachelor of Building Science or equivalent, or comparable experience.
• Must have the legal right to live and work in New Zealand.

Takohanga tuhinga o mua – Key accountabilities and deliverables

Critical areas of success

The Senior Regulatory Specialist, Assurance and Monitoring will be required to deliver results in the following areas:

• Leads and participates in technical performance and specialist reviews of TAs and BCAs throughout New Zealand as required
• Provide technical coaching and guidance to developing team members
• Leads the coordination of inputs from internal and external resources for assigned reviews
• Actively monitor and analyse performance including recommended course of action for the various Regulatory Schemes within Building System Delivery & Assurance
• Delivery of services, products and programmes that actively support and contribute to the achievement of the Ministry’s outcomes and that deliver to the needs of internal and external stakeholders
• Leads the drafting of reports on performance monitoring and recommendations for improvements
• Regularly reports on BCA, TA and RA performance and identifies systemic issues which require additional focus by MBIE, including potential policy or regulatory responses
• Provides appropriate and timely advice on a range of building control issues to managers and others within MBIE as appropriate
• Contribute to the development of a customer focused culture across the business unit
• Demonstrated ability to work independently in a virtual team located in several geographical locations
• Undertake any other duties across the Building System Delivery & Assurance team that may be required from time to time

Customer focus

• Identifies the needs or expectations of customers.
• Treats internal customers with the same courtesies they would extend to external customers.
• Works hard to meet deadlines.
• Always looks to improve service.
• Maintains professionalism.

Relationship management

• Participates as an active team member and contributes knowledge and expertise needed to achieve MBIE’s outcomes
• Develops effective working relationships with other MBIE managers and staff in order to transfer knowledge and learning from the team to the wider organisation
• Builds and maintains effective relationships and partnerships with internal and external stakeholders, as necessary, in order to identify and share best practice information and to promote the Ministry, its products and services
• Represents whole-of-Ministry views and protects its reputation in any external interactions

Self management

• Models positive behaviours
• Models the desired values and culture of the organisation
• Willingly shares knowledge and expertise within the team and with others in the organisation
• Acts with honesty and integrity
• Welcomes feedback and is receptive to input from others

Wellbeing, health & safety

• Displays commitment through actively supporting all safety and wellbeing initiatives
• Ensures own and others safety at all times
• Complies with relevant safety and wellbeing policies, procedures, safe systems of work and event reporting
• Reports all incidents/accidents, including near misses in a timely fashion
• Is involved in health and safety through participation and consultation

Tō tūranga i roto i te Manatū – Your place in the Ministry

The Senior Regulatory Specialist, Assurance and Monitoring position reports to the Manager, Compliance & Assurance with the Building System Delivery & Assurance team, which is part of the Building and Tenancy branch. The branch sits within the Te Whakatairanga Service Delivery group.

More information about MBIE’s structure

To mātou aronga – What we do for Aotearoa New Zealand

Hīkina Whakatutuki is the te reo Māori name for the Ministry of Business, Innovation and Employment. Hīkina means to uplift. Whakatutuki means to move forward, to make successful. Our name speaks to our purpose – Grow New Zealand for All.

To Grow New Zealand for All, we put people at the heart of our mahi (work). Based on the principles of Te Tiriti o Waitangi / The Treaty of Waitangi, we are committed to upholding authentic partnerships with Māori.

• As agile public service leaders, we use our breadth and experience to navigate the ever-changing world.
• We are service providers, policy makers, investors and regulators. We engage with diverse communities, businesses and regions. Our work touches on the daily lives of New Zealanders.
• We grow opportunities (Puāwai), guard and protect (Kaihāpai) and innovate and navigate towards a better future (Auaha).

Ngā matatau – Our competencies

Cultivates innovation We create new and better ways for the organisation to be successful by challenging the status quo generating new and creative ideas and translating them into workable solutions.

Nimble learning We are curious and actively learn through experimentation when tackling new problems by learning as we go when facing new situations and challenges.

Customer focus We build strong customer relationships and deliver customer-centric solutions by listening and gaining insights into the needs of the communities we serve and actively seeking and responding to feedback.

Decision quality We make quality and timely decisions that shape the future for our communities and keep the organisation moving forward by relying on an appropriate mix of analysis, wisdom, experience, and judgement to make valid and reliable decisions.

Action oriented We step up, taking on new opportunities and tough challenges with purpose, urgency and discipline by taking responsibility, ownership and action on challenges, and being accountable for the results.

Collaborates We connect, working together to build partnerships with our communities, working collaboratively to meet shared objectives by gaining trust and support of others; actively seeking the views, experiences, and opinions of others and by working co-operatively with others across MBIE, the public sector and external stakeholder groups.

Te Tiriti o Waitangi

As an agency of the public service, MBIE has a responsibility to contribute to the Crown meeting its obligations under Te Tiriti o Waitangi (Te Tiriti).

Meeting our commitment to Te Tiriti will contribute towards us realising the overall aims of Te Ara Amiorangi – Our Path, Our Direction, and achieve the outcome of Growing New Zealand for All.

The principles of Te Tiriti – including partnership, good faith, and active protection – are at the core of our work.

MBIE is committed to delivering on our obligations as a Treaty partner with authenticity and integrity and to enable Māori interests. We are committed to ensuring that MBIE is well placed to meet our obligations under the Public Service Act 2020 (Te Ao Tūmatanui) to support the Crown in strengthening the Māori/Crown Relationship under the Treaty and to build MBIE’s capability, capacity and cultural intelligence to deliver this.

Mahi i roto i te Ratonga Tūmatanui – Working in the public service

Ka mahitahi mātou o te ratonga tūmatanui kia hei painga mō ngā tāngata o Aotearoa i āianei, ā, hei ngā rā ki tua hoki. He kawenga tino whaitake tā mātou hei tautoko i te Karauna i runga i āna hononga ki a ngāi Māori i raro i te Tiriti o Waitangi. Ka tautoko mātou i te kāwanatanga manapori. Ka whakakotahingia mātou e te wairua whakarato ki ō mātou hapori, ā, e arahina ana mātou e ngā mātāpono me ngā tikanga matua o te ratonga tūmatanui i roto i ā mātou mahi.

In the public service we work collectively to make a meaningful difference for New Zealanders now and in the future. We have an important role in supporting the Crown in its relationships with Māori under the Treaty of Waitangi. We support democratic government. We are unified by a spirit of service to our communities and guided by the core principles and values of the public service in our work.

What does it mean to work in Aotearoa New Zealand’s Public Service?(external link) — Te Kawa Mataaho The Public Service Commission