Principal Advisor - Bond

Tēnei tūranga – About the role

The Principal Advisor – Bond leads the delivery of assurance, performance monitoring and machinery of government responsibilities (for example Official Information Act requests, complaints and Ministerial requests) for tenancy bond. This position also plays a key role in supporting Building and Tenancy’s achievement of its regulatory stewardship aspirations, and works alongside the Tenancy leadership team on projects and initiatives that are key to the delivery of ABODE system enhancements and benefit delivery or that are of a priority of importance that the Director Business Systems and Change requires a dedicated support to lead them.

Ngā herenga – Requirements of the role

Personal specifications

• Demonstrated understanding of Building & Tenancy and the regulatory functions and services that the branch delivers.
• Has knowledge of the Residential Tenancies Act and ability to quickly grow knowledge and to act as a Subject Matter Expert.
• Demonstrated understanding of system thinking.
• Proven strategic thinker with a can-do attitude and experience delivering strategic outcomes and work programmes.
• Proven policy development experience and experience operating at the policy-operations intersect.
• Experience building strong cross-agency regulatory connections that achieve enhanced outcomes and drive broader regulatory ambition and excellence.
• Ability to quickly build and grow effective relationships with internal and external stakeholders.
• Proven influencing ability.
• Displays a deep understanding of New Zealand’s machinery of government and regulatory environments in terms of overall structures, local and central government agency roles and interrelationships.
• A strategic thinker who is able to make connections between various aspects of regulatory systems as well as within the organisation.
• Proven ability to develop trust and credibility with senior leaders.
• Strong communication skills, both written and oral, to a variety of different people and audiences.
• Must have the legal right to live and work in New Zealand.
• Tertiary qualification in a relevant field or extensive and comparable experience.
• Credit check required (no)
• Required to drive (no)
• Police vetting (no)

Takohanga tuhinga o mua – Key accountabilities and deliverables

Responsibilities of this position are expected to change over time as the Ministry responds to changing needs. The incumbent will need the flexibility to adapt and develop as the environment evolves.

Strategic Initiatives, activities and tasks

• Provide subject matter expertise and guidance to teams within Tenancy Services, wider MBIE and partner agencies across Bond machinery of government activities.
• Partners with the Director Business Systems and Change, the Practice and Stewardship team, the Tenancy and branch leadership teams to refresh, to drive and implement the branch’s strategic approach and agenda for Bond machinery of government activities.
• Leads Tenancy’s contribution as a regulatory steward in the Bond space including ensuring law reform is fit-for-purpose.
• Leads the establishment, conclusion and troubleshooting of multifaceted pieces of work, on behalf of the Director Business Systems and Change and the Tenancy Services Leadership team, liaising with others across Tenancy Services work.
• Uses experience and judgement to shape the future agenda and priorities, identify work programme gaps, delivery risks and other issues, and ensure effective and timely intervention.
• Leads complex and ambiguous issues with significant sensitivity and risk and provides high quality advice that recognises choices and constraints, anticipates needs, predicts and plans for potentially controversial or sensitive issues.
• Ensures that there is a cross-branch lens on projects and initiatives; finds and leverages synergies and alignments between programmes of work across the branch and wider group.
• Integrates up-to-date information and evidence across several areas from a wide variety of sources and disciplines to develop new insights and innovative solutions to branch issues.
• Proactively identifies branch risks, ensures they are appropriately managed, and change occurs where required.
• Trusted advisor/sounding board Tenancy Leadership team. Manages the delivery and landing of advice and tasks with senior managers, ministers and stakeholders regarding the delivery of assurance, performance monitoring and machinery of government responsibilities for Bond.

General management

• Uses planning and management techniques to effectively lead and carry out multiple concurrent complex projects within the resources available.
• Participates in and leverages advisory groups and governance groups to drive the agenda and facilitate timely decision-making.
• Assists the Director Business Systems and Change in building, monitoring and maintaining fit for purpose, innovative branch capability (people and structures) needed to achieve desired goals and objectives and achieve expected efficiency benefits and on-going improvements in cost effectiveness.
• Monitors and adjusts work programmes through the agreed processes to enable the branch to adapt to changing circumstances.

Relationship management

• Effectively influences, and contributing to an authorising environment, through building and maintaining enduring relationships with senior stakeholders.
• Represents whole-of-branch views and protects its reputation in external interactions.
• Builds strategic alliances with key government and non-government representatives and influencers to ensure MBIE’s views are influential in their decision-making.
• Tests the effectiveness of stakeholder relationships using a range of appropriate measures and processes (including stakeholder feedback).

Wellbeing, health and safety

• Displays commitment through actively supporting all safety and wellbeing initiatives.
• Ensures own and others safety at all times.
• Complies with relevant safety and wellbeing policies, procedures, safe systems of work and event reporting.
• Reports all incidents/accidents, including near misses in a timely fashion.
• Is involved in health and safety through participation and consultation.

Tō tūranga i roto i te Manatū – Your place in the Ministry

The Principal Advisor –Bond position reports into the Director Business Systems and Change within the Building and Tenancy branch. The branch sits within the Te Whakatairanga Service Delivery group.

More information about MBIE’s structure

To mātou aronga – What we do for Aotearoa New Zealand

Hīkina Whakatutuki is the te reo Māori name for the Ministry of Business, Innovation and Employment. Hīkina means to uplift. Whakatutuki means to move forward, to make successful. Our name speaks to our purpose – Grow New Zealand for All.

To Grow New Zealand for All, we put people at the heart of our mahi (work). Based on the principles of Te Tiriti o Waitangi / The Treaty of Waitangi, we are committed to upholding authentic partnerships with Māori.

• As agile public service leaders, we use our breadth and experience to navigate the ever-changing world.
• We are service providers, policy makers, investors and regulators. We engage with diverse communities, businesses and regions. Our work touches on the daily lives of New Zealanders.
• We grow opportunities (Puāwai), guard and protect (Kaihāpai) and innovate and navigate towards a better future (Auaha).

Ngā matatau – Our competencies

Cultivates innovation We create new and better ways for the organisation to be successful by challenging the status quo generating new and creative ideas and translating them into workable solutions.

Nimble learning We are curious and actively learn through experimentation when tackling new problems by learning as we go when facing new situations and challenges.

Customer focus We build strong customer relationships and deliver customer-centric solutions by listening and gaining insights into the needs of the communities we serve and actively seeking and responding to feedback.

Decision quality We make quality and timely decisions that shape the future for our communities and keep the organisation moving forward by relying on an appropriate mix of analysis, wisdom, experience, and judgement to make valid and reliable decisions.

Action oriented We step up, taking on new opportunities and tough challenges with purpose, urgency and discipline by taking responsibility, ownership and action on challenges, and being accountable for the results.

Collaborates We connect, working together to build partnerships with our communities, working collaboratively to meet shared objectives by gaining trust and support of others; actively seeking the views, experiences, and opinions of others and by working co-operatively with others across MBIE, the public sector and external stakeholder groups.

Te Tiriti o Waitangi

As an agency of the public service, MBIE has a responsibility to contribute to the Crown meeting its obligations under Te Tiriti o Waitangi (Te Tiriti).

Meeting our commitment to Te Tiriti will contribute towards us realising the overall aims of Te Ara Amiorangi – Our Path, Our Direction, and achieve the outcome of Growing New Zealand for All.

The principles of Te Tiriti – including partnership, good faith, and active protection – are at the core of our work.

MBIE is committed to delivering on our obligations as a Treaty partner with authenticity and integrity and to enable Māori interests. We are committed to ensuring that MBIE is well placed to meet our obligations under the Public Service Act 2020 (Te Ao Tūmatanui) to support the Crown in strengthening the Māori/Crown Relationship under the Treaty and to build MBIE’s capability, capacity and cultural intelligence to deliver this.

Mahi i roto i te Ratonga Tūmatanui – Working in the public service

Ka mahitahi mātou o te ratonga tūmatanui kia hei painga mō ngā tāngata o Aotearoa i āianei, ā, hei ngā rā ki tua hoki. He kawenga tino whaitake tā mātou hei tautoko i te Karauna i runga i āna hononga ki a ngāi Māori i raro i te Tiriti o Waitangi. Ka tautoko mātou i te kāwanatanga manapori. Ka whakakotahingia mātou e te wairua whakarato ki ō mātou hapori, ā, e arahina ana mātou e ngā mātāpono me ngā tikanga matua o te ratonga tūmatanui i roto i ā mātou mahi.

In the public service we work collectively to make a meaningful difference for New Zealanders now and in the future. We have an important role in supporting the Crown in its relationships with Māori under the Treaty of Waitangi. We support democratic government. We are unified by a spirit of service to our communities and guided by the core principles and values of the public service in our work.

What does it mean to work in Aotearoa New Zealand’s Public Service?(external link) — Te Kawa Mataaho The Public Service Commission