Personal Assistant / Team Administrator
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Tēnei tūranga – About the role
The role is responsible for providing efficient and effective support services to the Head of Tenancy and the wider Tenancy Services Team.
Ngā herenga – Requirements of the role
Personal specifications
- Strong administration experience including the ability to work with documents and take accurate meeting minutes.
- Demonstrated agility in supporting multiple teams and responding to changes in priorities.
- Well-developed organisational and planning skills including diary and time management, the ability to multi-task and perform well under pressure.
- Sound relationship management skills.
- Proactive and uses initiative.
- Ability to use communication and information technology systems and methods including: MSD Word, MS Excel, MS Outlook and Project applications and tracking systems.
- Ability to work effectively in a team.
- Willingness to work in a flexible and dynamic environment.
- Has high ethical and professional standards and exercises discretion.
- Has the legal right to work and live in New Zealand.
Responsibilities of this position may change over time as the Ministry responds to changing needs. The incumbent will need the flexibility to adapt and develop as the environment evolves.
Takohanga tuhinga o mua – Key accountabilities and deliverables
Providing personal support to Head of Tenancy
- Assisting management in prioritising key tasks.
- Diary and Email Management.
- Preparation of documentation.
- Meeting support including preparing agendas and minutes, presentations and tracking actions.
- Follow up activities.
- Ad hoc tasks where required.
Providing administrative support
- Processing of invoices and payments.
- Ordering and purchasing of office equipment.
- Liaising with facilities and IT staff.
- Arranging travel.
- Relationship management of key stakeholders, internal and external
- Assisting with event management and catering for business units and teams.
Other key accountabilities and deliverables
- Identifying opportunities of internal best practice and delivering sound administrative systems.
- Maintains a high quality and consistent MBIE approach.
- Supporting management and team in utilising self-serve approaches.
- Managing key working relationships within Tenancy Services including the Service Centre, Information and Education and within the Ministry.
Self management
- Takes responsibility for own behaviour and is open to development.
- Models positive behaviours and welcomes feedback and is receptive to input from others.
- Models the desired values and culture of the organisation.
- Willingly shares knowledge and expertise within the branch and with others in the organisation.
- Acts with honesty and integrity.
Wellbeing, health & safety
- Displays commitment through actively supporting all safety and wellbeing initiatives
- Ensures own and others safety at all times
- Complies with relevant safety and wellbeing policies, procedures, safe systems of work and event reporting
- Reports all incidents/accidents, including near misses in a timely fashion
- Is involved in health and safety through participation and consultation
Tō tūranga i roto i te Manatū – Your place in the Ministry
The Personal Assistant/Team Administrator position reports to the Head of Tenancy within the Building and Tenancy Branch. The branch sits within the Te Whakatairanga Service Delivery group.
To mātou aronga – What we do for Aotearoa New Zealand
Hīkina Whakatutuki is the te reo Māori name for the Ministry of Business, Innovation and Employment. Hīkina means to uplift. Whakatutuki means to move forward, to make successful. Our name speaks to our purpose, Grow Aotearoa New Zealand for All.
To Grow Aotearoa New Zealand for All, we put people at the heart of our mahi. Based on the principles of Te Tiriti o Waitangi / The Treaty of Waitangi, we are committed to upholding authentic partnerships with Māori.
As agile public service leaders, we use our breadth and experience to navigate the ever-changing world. We are service providers, policy makers, investors and regulators. We engage with diverse communities, businesses and regions. Our work touches on the daily lives of New Zealanders. We grow opportunities (Puāwai), guard and protect (Kaihāpai) and innovate and navigate towards a better future (Auaha).
Ngā matatau – Our competencies
Cultivates innovation We create new and better ways for the organisation to be successful by challenging the status quo generating new and creative ideas and translating them into workable solutions.
Nimble learning We are curious and actively learn through experimentation when tackling new problems by learning as we go when facing new situations and challenges.
Customer focus We build strong customer relationships and deliver customer-centric solutions by listening and gaining insights into the needs of the communities we serve and actively seeking and responding to feedback.
Decision quality We make quality and timely decisions that shape the future for our communities and keep the organisation moving forward by relying on an appropriate mix of analysis, wisdom, experience, and judgement to make valid and reliable decisions.
Action oriented We step up, taking on new opportunities and tough challenges with purpose, urgency and discipline by taking responsibility, ownership and action on challenges, and being accountable for the results.
Collaborates We connect, working together to build partnerships with our communities, working collaboratively to meet shared objectives by gaining trust and support of others; actively seeking the views, experiences, and opinions of others and by working co-operatively with others across MBIE, the public sector and external stakeholder groups.
Te Tiriti o Waitangi
As an agency of the public service, MBIE has a responsibility to contribute to the Crown meeting its obligations under Te Tiriti o Waitangi (Te Tiriti). Meeting our commitment to Te Tiriti will contribute towards us realising the overall aims of Te Ara Amiorangi – Our Path, Our Direction, and achieve the outcome of Growing New Zealand for All. The principles of Te Tiriti - including partnership, good faith, and active protection – are at the core of our work. MBIE is committed to delivering on our obligations as a Treaty partner with authenticity and integrity and to enable Māori interests. We are committed to ensuring that MBIE is well placed to meet our obligations under the Public Service Act 2020 (Te Ao Tūmatanui) to support the Crown in strengthening the Māori/Crown Relationship under the Treaty and to build MBIE’s capability, capacity and cultural intelligence to deliver this.
Mahi i roto i te Ratonga Tūmatanui – Working in the public service
Ka mahitahi mātou o te ratonga tūmatanui kia hei painga mō ngā tāngata o Aotearoa i āianei, ā, hei ngā rā ki tua hoki. He kawenga tino whaitake tā mātou hei tautoko i te Karauna i runga i āna hononga ki a ngāi Māori i raro i te Tiriti o Waitangi. Ka tautoko mātou i te kāwanatanga manapori. Ka whakakotahingia mātou e te wairua whakarato ki ō mātou hapori, ā, e arahina ana mātou e ngā mātāpono me ngā tikanga matua o te ratonga tūmatanui i roto i ā mātou mahi.
In the public service we work collectively to make a meaningful difference for New Zealanders now and in the future. We have an important role in supporting the Crown in its relationships with Māori under the Treaty of Waitangi. We support democratic government. We are unified by a spirit of service to our communities and guided by the core principles and values of the public service in our work.
What does it mean to work in Aotearoa New Zealand’s Public Service?(external link) — Te Kawa Mataaho The Public Service Commission
