Privacy Officer
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Tēnei tūranga – About the role
The Privacy Officer is a team member position in MBIE. The Privacy Officer will bring their business understanding and perspective to work in partnership with their manager and other staff.
The team is responsible for processing information requests providing a quality and timely client service to both external and internal customers.
The Privacy Officer is responsible for ensuring quality and consistency of advice and practices in relation to their contribution to the team’s work.
Ngā herenga – Requirements of the role
Depending on the level of the grading, the ideal appointee will have:
- An understanding of functions and philosophies of Immigration New Zealand.
- A knowledge and understanding of the Privacy Act 2020 and the Official Information Act 1982.
- A demonstrated knowledge and understanding of the principles of natural justice and fairness.
- A knowledge of EEO principles and practices.
- A demonstrated knowledge and understanding of Treaty of Waitangi issues and their current implication
and
Depending on the level of the grading, the ideal appointee will have experience in:
- Interpreting and applying legislation.
- Working in a positive way with all people of differing cultural backgrounds, gender and abilities.
- Working effectively without direct supervision, managing and organising fluctuating workloads in sometimes stressful situations.
The preferred appointee will demonstrate:
- Good oral communication and interpersonal skills, encompassing putting the other party at ease, active listening, questioning and summarising.
- Good writing skills, that is the ability to present ideas, information and advice, in a way that is understandable and acceptable by a range of audiences.
- Consistent problem solving skills.
- Good keyboard skills.
- Sound analytical skills; and
- A range and level of the competencies required for the full performance of the team.
Personal attributes:
- Integrity in all transactions and interpersonal contacts.
- Energy and determination to achieve with a sense of urgency.
- Sensitivity to individual, gender and cultural differences in colleagues and clients.
- The ability to learn from new experiences and situations.
Other:
- The ability to gain and maintain a national security clearance as required.
- Must be a NZ citizen or hold a Permanent Residence class visa (if the role is located in New Zealand).
- Must have the legal right to live and work in the country in which this position resides (if the role is located outside of New Zealand).
Takohanga tuhinga o mua – Key accountabilities and deliverables
Critical areas of success
Delivers quality results which contribute to the Ministry’s outcomes.
Contributes to the day-to-day work of the team. This will include:
- Respond to information requests as received by fax, email or letter in accordance with the Immigration Act (2009), Privacy Act 2020 and Official Information Act 1982 within the statutory timeframe of 20 working days.
- Manage any risk of Privacy breach through approved internal quality checks.
- Request files from TIMG, other INZ branches, Archives NZ and-or Immigration Protected Tribunal.
- File of completed requests including the return of client files to the appropriate branch, TIMG and file room.
- Deliver INZ services, products and programmes that actively support and contribute to the achievement of the Ministry’s outcomes and that deliver to the needs of internal and external stakeholders.
Risk identification and mitigation
- Identify and proactively manage and-or escalate risks regarding processing of information requests.
- Escalate if any of established risks are identified by referring to a Technical Advisor and/or Immigration Manager.
- Use risk mitigation, verification processes and profiling tools/systems required for information requests, assessment and document findings in the Account management System (AMS).
- Seek appropriate managerial input when anticipating or managing risks.
- Seek appropriate MBIE Legal Team input when anticipating or managing risks.
- Manage all application related material securely in accordance with the Privacy Act taking care to protect client’s information.
Wellbeing, health and safety
- Displays commitment through actively supporting all safety and wellbeing initiatives.
- Ensures own and others safety at all times.
- Complies with relevant safety and wellbeing policies, procedures, safe systems of work and event reporting.
- Reports all incidents/accidents, including near misses in a timely fashion.
- Is involved in health and safety through participation and consultation.
Tō tūranga i roto i te Manatū – Your place in the Ministry
The Privacy Officer position reports into the Team Leader Privacy within the Privacy and Ministerial team within the Associate Deputy Secretary Immigration branch. The branch sits within the Immigration New Zealand group.
To mātou aronga – What we do for Aotearoa New Zealand
Hīkina Whakatutuki is the te reo Māori name for the Ministry of Business, Innovation and Employment. Hīkina means to uplift. Whakatutuki means to move forward, to make successful. Our name speaks to our purpose, Grow Aotearoa New Zealand for All.
To Grow Aotearoa New Zealand for All, we put people at the heart of our mahi. Based on the principles of Te Tiriti o Waitangi / The Treaty of Waitangi, we are committed to upholding authentic partnerships with Māori.
As agile public service leaders, we use our breadth and experience to navigate the ever-changing world. We are service providers, policy makers, investors and regulators. We engage with diverse communities, businesses and regions. Our work touches on the daily lives of New Zealanders. We grow opportunities (Puāwai), guard and protect (Kaihāpai) and innovate and navigate towards a better future (Auaha).
Ngā matatau – Our competencies
Cultivates innovation We create new and better ways for the organisation to be successful by challenging the status quo generating new and creative ideas and translating them into workable solutions.
Nimble learning We are curious and actively learn through experimentation when tackling new problems by learning as we go when facing new situations and challenges.
Customer focus We build strong customer relationships and deliver customer-centric solutions by listening and gaining insights into the needs of the communities we serve and actively seeking and responding to feedback.
Decision quality We make quality and timely decisions that shape the future for our communities and keep the organisation moving forward by relying on an appropriate mix of analysis, wisdom, experience, and judgement to make valid and reliable decisions.
Action oriented We step up, taking on new opportunities and tough challenges with purpose, urgency and discipline by taking responsibility, ownership and action on challenges, and being accountable for the results.
Collaborates We connect, working together to build partnerships with our communities, working collaboratively to meet shared objectives by gaining trust and support of others; actively seeking the views, experiences, and opinions of others and by working co-operatively with others across MBIE, the public sector and external stakeholder groups.
Te Tiriti o Waitangi
As an agency of the public service, MBIE has a responsibility to contribute to the Crown meeting its obligations under Te Tiriti o Waitangi (Te Tiriti). Meeting our commitment to Te Tiriti will contribute towards us realising the overall aims of Te Ara Amiorangi – Our Path, Our Direction, and achieve the outcome of Growing New Zealand for All. The principles of Te Tiriti - including partnership, good faith, and active protection – are at the core of our work. MBIE is committed to delivering on our obligations as a Treaty partner with authenticity and integrity and to enable Māori interests. We are committed to ensuring that MBIE is well placed to meet our obligations under the Public Service Act 2020 (Te Ao Tūmatanui) to support the Crown in strengthening the Māori/Crown Relationship under the Treaty and to build MBIE’s capability, capacity and cultural intelligence to deliver this.
Mahi i roto i te Ratonga Tūmatanui – Working in the public service
Ka mahitahi mātou o te ratonga tūmatanui kia hei painga mō ngā tāngata o Aotearoa i āianei, ā, hei ngā rā ki tua hoki. He kawenga tino whaitake tā mātou hei tautoko i te Karauna i runga i āna hononga ki a ngāi Māori i raro i te Tiriti o Waitangi. Ka tautoko mātou i te kāwanatanga manapori. Ka whakakotahingia mātou e te wairua whakarato ki ō mātou hapori, ā, e arahina ana mātou e ngā mātāpono me ngā tikanga matua o te ratonga tūmatanui i roto i ā mātou mahi.
In the public service we work collectively to make a meaningful difference for New Zealanders now and in the future. We have an important role in supporting the Crown in its relationships with Māori under the Treaty of Waitangi. We support democratic government. We are unified by a spirit of service to our communities and guided by the core principles and values of the public service in our work.
What does it mean to work in Aotearoa New Zealand’s Public Service?(external link) — Te Kawa Mataaho The Public Service Commission
