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21The Ministry of Business, Innovation and Employment (MBIE) is preparing for a new contract tender for the NZ Relay Service in mid-2026, which will shape service delivery for 2027 and beyond. We want to hear from the community to ensure the service remains relevant, safe, and fully meets the needs of its users.
In 2024, we sought feedback on telecommunications regulatory issues that may impact businesses and consumers.
MBIE is seeking submissions on an exposure draft of regulations to be made under sections 227 and 228 of the Telecommunications Act 2001.
The feedback from this consultation will be used to advise the Government on the final form of the regulations that identify the anchor services and direct fibre access service that the wholesale supplier (Chorus) must offer its customers in the new regulatory regime.
We are working with the Office for Disability Issues to modernise New Zealand Sign Language video interpreting and relay services.