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Language Assistance Services. Handbook for users 2024.

Published: 5 Jul 2024

This handbook is a practical guide to working with the Language Assistance Services Operational Policy from 1 July 2024 when the NAATI standards were adopted across all public sector agencies and the services they fund. The handbook is organised as a series of information notes for staff, usually on the front line, working with people with limited English proficiency. This handbook explains how the policy from 1 July 2024 works in practice.

Type

Guidance

File

PDF, 1.4MB, 38 pages

Topics
Immigration and tourism, Government

Responsible Lending Code - July 2024

Published: 2 Jul 2024

The Responsible Lending Code provides guidance on how lenders can meet their responsible lending obligations under the Credit Contracts and Consumer Finance Act 2003. This is version 6 of the Code and is in force from 31 July 2024.

Type

Guidance

File

PDF, 1.1MB, 102 pages

Topics
Consumer protection

New Zealand National Contact Point procedures for dealing with complaints brought under the OECD gui...

Published: 27 Nov 2023

Rules of Procedure for the complaints/specific procedure process for the New Zealand National Contact Point brought under the OECD guidelines for Multinational Enterprises on responsible business conduct.

Type

Guidance

File

PDF, 632KB, 31 pages

Topics
Competition regulation, Trade, Labour market and skills, Science and innovation, Consumer protection, Business, Employment and skills, Science and technology

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