2. Connecting | Te tūhonohono

He aha te mea nui o te ao?
He tāngata! He tāngata! He tāngata!

What is the most important thing in the world?
It is people! It is people! It is people!

Illustration: A woman with brown hair and Māori male elder press noses in a hongi. Behind them is a community inlcuding a man in high-vis, 2 women and a man in white overalls. This chapter provides insights on:

  • Building relationships
  • Developing a leadership group
  • Facilitating
  • Caring
  • Building support
In this section

Building relationships

Collective action requires strong relationships based on trust and shared understanding.

Developing a leadership group

All over Aotearoa New Zealand people are stepping up to lead or help lead a transition in their community.


Facilitation is about supporting groups to work cooperatively and effectively together and involving all participants in a meaningful way.


Transitions can feel threatening to people. Seeking to understand and meet the concerns and needs of those involved will help build enduring support for constructive action.

Building support

Building support requires engaging the persuadables while supporting the willing.