Building Consent System Performance Monitoring

Background

This report establishes consistent monitoring on the performance of the building consent system, with a particular focus on building consent and code compliance certificate timeframes. The data shown here is as reported by Building Consent Authorities (BCAs).

Timeframes for building consent and/or code compliance certificate approval are some of the key indicators for building consent system performance. Delays in the system can have flow-on effects for builders and homeowners and can limit the capacity of the industry to work as efficiently and quickly as possible.

By establishing regular performance monitoring, we aim to identify and address these delays promptly, thereby enhancing our operational and system efficiency.

Overall timeframes – all applications

The overall timeframe results include all application data (ie building consent applications, amendments, code certificate compliance, and certificate of acceptance).

Data for the first quarter of 2024 shows the overall median time to process an application was nine working days. Most BCAs had a median processing time of less than 20 days (see figure 1 below).

In total, 90.7 per cent of applications were processed within the statutory period. Of the 69 BCAs, eight processed 100 per cent of their applications within the statutory timeframes.

Figure 1. Median number of days for processing all applications

A bar graph showing the median processing days for all applications of each BCA during the March quarter of 2024.

Timeframes - application types

During the first quarter of 2024, a total of 15,736 applications for Building Consents, including amendments, and 15,125 applications for Code Compliance Certificates (CCCs), including Certificates of Acceptance, were processed.

Out of all the Building Consent applications, 88.0 per cent were processed within the statutory timeframe. The median processing time for these applications was 13.2 working days.

On the other hand, the median processing time for Code Compliance Certificates were much shorter at five working days, and 93.6 per cent of the applications were processed within the statutory timeframe .

Out of the 67 BCAs (excluding the regional authorities due to the low number of applications), all of them had a median processing time for Building Consents that was below 20 working days. Additionally, 64 of them also had a median processing time for Code Compliance Certificates below the statutory timeframe.

Figure 2. Median days for processing Building Consent applications, excluding regional authorities and Consentium

A map of New Zealand showing the median processing  days for building consent applications of each BCA during the March quarter of  2024.

Timeframes – building categories

The median time to process all applications (building consent applications, amendments, code certificate compliance, and certificate of acceptance) was eight days for residential buildings, and 14 days for commercial buildings.

Most applications (92.3 per cent) for residential buildings were processed in 20 working days. The majority (81.5 per cent) of applications for commercial buildings were processed within the statutory timeframe.

Note that most of the application processed (85.3 per cent) were for residential buildings.

Figure 3. Median days for processing applications for residential buildings, excluding regional authorities and Consentium

A map of New Zealand showing the median processing  days for residential applications of each BCA during the March quarter of 2024.

Building consent system performance monitoring

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