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Calls for tenants, landlords and homeowners to check their bathroom heaters

06 August 2024

The Ministry of Business, Innovation and Employment (MBIE) reminds New Zealanders to check their bathrooms for a potentially dangerous recalled heater.

Consumer protection

Government lifts loan affordability assessment rules

31 July 2024

Prescriptive loan affordability requirements have been removed from Credit Contracts and Consumer Finance Act (CCCFA) regulations.

Financial markets and advisers Regulatory systems Business

New framework for public sector language professionals

27 June 2024

The National Accreditation Authority for Translator and Interpreters (NAATI) framework, a new program setting standards and certifications for public sector language professionals, will come into effect on 1 July 2024.

Immigration Government

Compulsory recall notice of Serene S2068 Heaters

14 May 2024

The Minister of Commerce and Consumer Affairs Andrew Bayly has now sent a compulsory recall notice to Serene Industries Ltd, requiring it to recall Serene S2068 Bathroom Heaters imported, sold or installed since 16 June 2018.

Consumer protection

Government introduces Bill to modernise insurance law

06 May 2024

On 2 May 2024, the Government announced that it would modernise and improve insurance law so that consumers and businesses can effectively protect themselves against risk.

Consumer protection Business

Extending the voluntary recalls on Serene Bathroom heaters

23 April 2024

Last month the Ministry of Business, Innovation, and Employment (MBIE) published a voluntary recall of Serene S2068 heaters with specific serial numbers. After further investigations by WorkSafe’s Energy Safety team, all Serene S2068 heaters that were imported, sold or installed after 16 June 2018, regardless of serial number are no longer able to be used, sold or installed in New Zealand.

Consumer protection

Government announces package of financial services reforms

22 April 2024

The Government has announced a two-phased package of reforms to streamline financial services.

Financial markets and advisers Dispute resolution Regulatory systems

Government lifts lid on own payment times

12 April 2024

MBIE has launched a new dashboard showing each central government agency’s performance against 10 day invoice payment targets.

Business Government

Consumer protection and the CGA

15 March 2024

Today marks World Consumer Rights Day, and the Consumer Protection team at the Ministry of Business, Innovation and Employment wants to remind New Zealanders of the protections and guarantees they can expect when purchasing goods and services in New Zealand.

Consumer protection

New Zealand Claims Resolution Service marks 1 year of supporting homeowners with natural disaster insurance claims

22 February 2024

Since launching in February 2023, the New Zealand Claims Resolution Service (NZCRS) has registered 1,725 cases and helped homeowners to resolve more than 900 cases.

Dispute resolution Consumer protection Earthquakes and natural disasters

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