News

The Minister of Commerce and Consumer Affairs Andrew Bayly has now sent a compulsory recall notice to Serene Industries Ltd, requiring it to recall Serene S2068 Bathroom Heaters imported, sold or installed since 16 June 2018.

On 2 May 2024, the Government announced that it would modernise and improve insurance law so that consumers and businesses can effectively protect themselves against risk.

Last month the Ministry of Business, Innovation, and Employment (MBIE) published a voluntary recall of Serene S2068 heaters with specific serial numbers. After further investigations by WorkSafe’s Energy Safety team, all Serene S2068 heaters that were imported, sold or installed after 16 June 2018, regardless of serial number are no longer able to be used, sold or installed in New Zealand.

The Government has announced a two-phased package of reforms to streamline financial services.

MBIE has launched a new dashboard showing each central government agency’s performance against 10 day invoice payment targets.

Today marks World Consumer Rights Day, and the Consumer Protection team at the Ministry of Business, Innovation and Employment wants to remind New Zealanders of the protections and guarantees they can expect when purchasing goods and services in New Zealand.

Since launching in February 2023, the New Zealand Claims Resolution Service (NZCRS) has registered 1,725 cases and helped homeowners to resolve more than 900 cases.

Just under $200 million dollars was lost to scams over the last year according to 11 of New Zealand’s largest financial institutions. The figure has been released as MBIE launches Fraud Awareness Week 2023.

A former bankrupt has been sentenced to 6 months' home detention and ordered to pay reparations following an investigation by the MBIE Integrity and Enforcement Team.

The last piece of water reform legislation ensuring New Zealanders have safe, reliable and affordable drinking water passed its third reading on 23 August.