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Consumer protection and the CGA 15 March 2024

Today marks World Consumer Rights Day, and the Consumer Protection team at the Ministry of Business, Innovation and Employment wants to remind New Zealanders of the protections and guarantees they can expect when purchasing goods and services in New Zealand.

New Zealand Claims Resolution Service marks 1 year of supporting homeowners with natural disaster insurance claims 22 February 2024

Since launching in February 2023, the New Zealand Claims Resolution Service (NZCRS) has registered 1,725 cases and helped homeowners to resolve more than 900 cases.

198 million dollars lost to scams in the last year 13 November 2023

Just under $200 million dollars was lost to scams over the last year according to 11 of New Zealand’s largest financial institutions. The figure has been released as MBIE launches Fraud Awareness Week 2023.

Former bankrupt fined and sentenced following MBIE investigation 22 September 2023

A former bankrupt has been sentenced to 6 months' home detention and ordered to pay reparations following an investigation by the MBIE Integrity and Enforcement Team.

Final leg of water reforms passed 11 September 2023

The last piece of water reform legislation ensuring New Zealanders have safe, reliable and affordable drinking water passed its third reading on 23 August.

Unregistered Motor Vehicle seller convicted and fined 08 August 2023

A Tauranga man has been fined $3,500 after he was convicted of breaching the Motor Vehicle Sales Act 2003 (MVSA).

Government announces market study into personal banking services 20 June 2023

Today the Government has announced that it will ask the Commerce Commission (the Commission) to undertake a market study into competition in New Zealand’s personal banking sector.

Facebook motor vehicle seller convicted and fined 24 May 2023

Jessie Gettins was sentenced at the Auckland District Court to a $13,000 fine after being found guilty of one charge of carrying on the business of motor vehicle trading without being registered, in breach of the Motor Vehicle Sales Act 2003 (MVSA).

Consultation opens on draft regulations of unit pricing 14 April 2023

The Government is introducing a mandatory standard for unit pricing to help consumers make informed decisions when shopping for the essentials at the supermarket.

Government announces final changes to the CCCFA Regulations 12 April 2023

The Government has announced a final set of changes to the Credit Contracts and Consumer Finance Act and the Responsible Lending Code to improve safe access to credit for Kiwis. The changes will be applied from 4 May 2023.