Advisor – Contracts
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Tēnei tūranga – About the role
The Advisor position provides advice and contributes to the operations of the team. The team is responsible for providing consultative advice to managers and operational services liaising internally across the group and with external providers to meet business needs.
The Advisor is responsible for ensuring quality and consistency of advice and practices in relation to their role. This highly collaborative role will provide advice across the work programme of the team and co-ordination across a wide range of operational priorities to ensure SBS develops and maintains high quality, innovative and user-centric practices.
May lead or support project work as appropriate.
Key Relationships
As an advisor in SBS you will be introduced to several key stakeholders and have a willingness to learn how to engage with each audience and build a working relationship across our partners, including:
- SBS unit.
- Business and Consumer Branch/ TWSD Group.
- Other branches of MBIE.
- Other Government Departments and Agencies.
- Relevant Ministers Offices.
- External non-Government partners.
Ngā herenga – Requirements of the role
Advisor Personal specifications
- Ability and willingness to learn and take on advice and guidance.
- Strong interest in developing an understanding of processes and building understanding of machinery of government - key conduit for team on procurement, finance, memos, templates etc.
- Understanding of all core systems including HR, financial, productivity tools.
- Experience and a proven track record in supporting work programmes.
- Demonstrates judgement, integrity and discretion.
- Good written and verbal communication skills including writing in a formal environment.
- Experience in developing and maintaining credible, respected relationships with stakeholders.
- Understands the basic principles of marketing, and tools used by the organisation for planning, implementing, and monitoring marketing activities.
- Adaptable and willing to pivot in accordance with changing priorities.
- Level of self-awareness on skills, experience, and areas of development.
- Attention to detail, time management and prioritisation.
- Demonstrates appropriate level of ownership and accountability.
- Relevant tertiary qualifications or work experience for the role described within.
- Commitment to and willingness to learn and incorporate Te Ao Māori into tasks and deliverables.
- Understanding and application of Treaty principles and how they apply to our work.
- Demonstrate respect and openness towards all customs, cultures and values.
SBS Operating Model
Our operating model is centred around team members who work interchangeably across all functions and aspects of our customer-focussed service delivery for small to medium businesses. This model enables us to be more responsive to the needs and goals of our customers.
Through this, we bring our people closer together, with a strong focus on personal characteristics that support this flexible way of working.
Our people work as a collective, with groupings of key skills under managers, but with work teams created to suit the needs of the work priorities at hand. The greater flexibility in this structure, allows the ability for our people to develop their career and experiences into areas beyond their initial ‘home’ role and we support each other to do so.
Unique Statement – Advisor Contracts
The Advisor Contracts works with the Senior Advisor Contracts and the wider team to track contract deliverables and ensure milestones and KPIs are met. The Advisor undertakes supervised project work while also working closely with contracted partners to:
- Ensure contract obligations are met.
- Including effectively supporting contract partners such as the Regional Business Partner Network.
- Be responsible for ensuring timely processing of contracts, purchase orders and invoices.
As part of this the Advisor Contracts is expected to be able to maintain working relationships with both internal and external partners and subject matter experts, as a representative of Small Business Services.
The Advisor will understand, be able to articulate, and manage their work, to support the principles of Te Tiriti o Waitangi. They will follow guidelines to ensure their work is accessible to all, and meets all accessibility requirements, with specific consideration given to Māori engagement.
The Advisor Contracts works with the Principal and Senior Advisors and the wider team to ensure the contracted services are well delivered quality-controlled and timely, areas for improvement identified, and insights are shared with appropriate internal and external stakeholders.
Takohanga tuhinga o mua – Key accountabilities and deliverables
The key MBIE capabilities for this job family are below, the employee will need the flexibility to adapt and develop as the working environment evolves.
- Follow project management guidance and deliver as a team contributor.
- Gather data and analyse information for decision makers.
- Identify, mitigate, or escalate risks as appropriate.
- Ability to produce and deliver quality written and spoken communications, tailored for audience.
- Take on tasks and self-manage, ask for advice when required, and support others by delivering to schedule.
- Balance multiple pieces of work and seek advice on prioritisation when required.
- Problem solve and innovate in this role to support team outcomes.
- Work collaboratively with others to develop systems and processes that meet the needs of Small Business Services customers.
- Build effective working relationships with colleagues and external stakeholders to enhance understanding and co-operation needed to achieve desired results.
- Act in accordance with Government rules, regulations and expectations when engaging with external stakeholders.
Assists in market research and data collection providing summary reports of their analysis and findings.
Cultural Intelligence
- Commitment to and willingness to learn and incorporate Te Ao Māori into tasks and deliverables
- Understanding and application of Treaty principles and how they apply to our work.
- Demonstrate respect and openness towards all customs, cultures, and values.
Wellbeing, health and safety
- Displays commitment through actively supporting all safety and wellbeing initiatives.
- Ensures own and others safety at all times.
- Complies with relevant safety and wellbeing policies, procedures, safe systems of work and event reporting.
- Reports all incidents/accidents, including near misses in a timely fashion.
- Is involved in health and safety through participation and consultation.
Tō tūranga i roto i te Manatū – Your place in the Ministry
The Advisor position reports into a Small Business Services Director Contracts, SBS within Te Whakatairanga Service Delivery group.
To mātou aronga – What we do for Aotearoa New Zealand
Hīkina Whakatutuki is the te reo Māori name for the Ministry of Business, Innovation and Employment. Hīkina means to uplift. Whakatutuki means to move forward, to make successful. Our name speaks to our purpose, Grow Aotearoa New Zealand for All.
To Grow Aotearoa New Zealand for All, we put people at the heart of our mahi. Based on the principles of Te Tiriti o Waitangi / The Treaty of Waitangi, we are committed to upholding authentic partnerships with Māori.
As agile public service leaders, we use our breadth and experience to navigate the ever-changing world. We are service providers, policy makers, investors and regulators. We engage with diverse communities, businesses and regions. Our work touches on the daily lives of New Zealanders. We grow opportunities (Puāwai), guard and protect (Kaihāpai) and innovate and navigate towards a better future (Auaha).
Ngā matatau – Our competencies
Cultivates innovation We create new and better ways for the organisation to be successful by challenging the status quo generating new and creative ideas and translating them into workable solutions.
Nimble learning We are curious and actively learn through experimentation when tackling new problems by learning as we go when facing new situations and challenges.
Customer focus We build strong customer relationships and deliver customer-centric solutions by listening and gaining insights into the needs of the communities we serve and actively seeking and responding to feedback.
Decision quality We make quality and timely decisions that shape the future for our communities and keep the organisation moving forward by relying on an appropriate mix of analysis, wisdom, experience, and judgement to make valid and reliable decisions.
Action oriented We step up, taking on new opportunities and tough challenges with purpose, urgency and discipline by taking responsibility, ownership and action on challenges, and being accountable for the results.
Collaborates We connect, working together to build partnerships with our communities, working collaboratively to meet shared objectives by gaining trust and support of others; actively seeking the views, experiences, and opinions of others and by working co-operatively with others across MBIE, the public sector and external stakeholder groups.
Te Tiriti o Waitangi
As an agency of the public service, MBIE has a responsibility to contribute to the Crown meeting its obligations under Te Tiriti o Waitangi (Te Tiriti). Meeting our commitment to Te Tiriti will contribute towards us realising the overall aims of Te Ara Amiorangi – Our Path, Our Direction, and achieve the outcome of Growing New Zealand for All. The principles of Te Tiriti - including partnership, good faith, and active protection – are at the core of our work. MBIE is committed to delivering on our obligations as a Treaty partner with authenticity and integrity and to enable Māori interests. We are committed to ensuring that MBIE is well placed to meet our obligations under the Public Service Act 2020 (Te Ao Tūmatanui) to support the Crown in strengthening the Māori/Crown Relationship under the Treaty and to build MBIE’s capability, capacity and cultural intelligence to deliver this.
Mahi i roto i te Ratonga Tūmatanui – Working in the public service
Ka mahitahi mātou o te ratonga tūmatanui kia hei painga mō ngā tāngata o Aotearoa i āianei, ā, hei ngā rā ki tua hoki. He kawenga tino whaitake tā mātou hei tautoko i te Karauna i runga i āna hononga ki a ngāi Māori i raro i te Tiriti o Waitangi. Ka tautoko mātou i te kāwanatanga manapori. Ka whakakotahingia mātou e te wairua whakarato ki ō mātou hapori, ā, e arahina ana mātou e ngā mātāpono me ngā tikanga matua o te ratonga tūmatanui i roto i ā mātou mahi.
In the public service we work collectively to make a meaningful difference for New Zealanders now and in the future. We have an important role in supporting the Crown in its relationships with Māori under the Treaty of Waitangi. We support democratic government. We are unified by a spirit of service to our communities and guided by the core principles and values of the public service in our work.
What does it mean to work in Aotearoa New Zealand’s Public Service?(external link) — Te Kawa Mataaho The Public Service Commission
