Project Co-ordinator, Standards Development

Tēnei tūranga – About the role

Standards New Zealand (Standards NZ) is New Zealand's national standards body, working closely with government, industry, consumer, and stakeholder groups to develop and provide access to standards that shape and improve the lives of all New Zealanders. Standards can play a key enabling role to grow value for New Zealand by facilitating trade and business and protecting the health, safety and well-being of New Zealanders.

Our role includes:

• Standards development. We offer stakeholders from a variety of sectors a range of pathways to develop new standards, update existing standards, or adopt overseas standards.
• International participation. We co-ordinate international participation in a wide range of ISO and IEC international standards and represent New Zealand, and its interests on the international standards stage.
• Access to standards. We publish, sell and enable access to New Zealand, joint Australian/New Zealand, and international standards through our web-shop, subscription and reseller services. 

The Project Coordinator role includes administration and project coordination tasks that support the development of standards, including joint standards and international standards.

Ngā herenga – Requirements of the role

Personal specifications

• Strong administration and meeting coordination experience including the ability to work with complex documents and take accurate meeting minutes.
• Excellent relationship management skills with the ability to communicate appropriately and effectively with stakeholders at all levels.
• Well-developed organisational and planning skills including time management, the ability to multi-task, and perform well under pressure.
• Accuracy and attention to detail.
• Proven ability to use communication and information technology systems and methods including: MS Word, MS Project, MS Excel, MS Outlook, competent at using the internet for committee research purpose, databases (familiarity required), MS Power Point, and AX MS Dynamics.
• Takes responsibility and accountability.
• Participates positively and is engaged in team activities.
• Produces a high standard of work and shows commitment to delivering results.
• Must have the legal right to live and work in New Zealand.

Key relationships

• External stakeholders including government agencies, regulators, industry bodies, and tertiary organisations.
• Volunteer standards development committee members.
• New Zealand Standards Approval Board.
• Standards Australia.
• Members of the Standards NZ team, in particularly working closely with the Standards Development team, Senior Advisor Business Development and Senior Advisor International Engagement.

Takohanga tuhinga o mua – Key accountabilities and deliverables

This role will be responsible for supporting the delivery of results in the following areas:

• Development of New Zealand Standards.
• Development of Joint Trans-Tasman Standards.
• Adoption of international standards and standards developed by other standards bodies.
• New Zealand participation on international standards development committees.
• Engagement with committee members and stakeholders of the standards development process.
• Accurate and timely data entry and tracking of projects.
• Public Consultation and Publishing activities
• Balloting of country votes for International Standards Development
• Servicing the Standards Approval Board.
• Management of aged standards reviews and updates.
• Committee Secretariate administrative support.

Responsibilities of this position are expected to change over time as the Ministry responds to changing needs. The incumbent will need the flexibility to adapt and develop as the environment evolves.

Administration and process

• To ensure Standards New Zealand processes are carried out in a timely manner.
• Prepare and amend complex documents with accuracy, ensuring completeness of content and fulfilment of Standards New Zealand document requirements.
• Organise, prepare for, attend, and take minutes of standards development committee meetings.
• Oversee public consultation processes.
• Oversee committee voting procedures.
• Process projects following Standards New Zealand’s processes and procedures, in consultation with the Manager Standards Development.
• Maintain accurate records and compile regular reports in accordance with standing operating procedures.
• Assist with the collections and collation of information for the submission of business reports.
• Liaise with standard development committee members and members of international review groups, as required.
• Understand and comply with those sections of the Standards New Zealand Quality Manual that relate to the role.
• Adopt a continuous improvement approach to responsibilities, continually looking to improve Standards New Zealand’s processes.
• Carry out other duties that may be required by managers from time to time. 

Relationship and project management support

• Acting as a point of contact for stakeholders, commissioners, committee members, Project Managers, Conveners and Chairs.
• Engagement and servicing of the voluntary committee workforce working on standards development committees and international review groups.
• Build and maintain positive and cooperative relationships within Standards New Zealand and with outside organisations.
• Actively participate in providing a high quality of service to customers and staff, and enhance the public perception of Standards New Zealand.
• Preparing and amending complex documents with accuracy, ensuring completeness of content and fulfilment of Standards New Zealand document requirements. This includes:
  • updating draft standards
  • preparing project briefs, consultation documents and board memos
  • collating public comments received and assembling the information into the appropriate documentation for the standards development committee to review. 

Takohanga tuhinga o mua – Key accountabilities and deliverables continued

Wellbeing, health & safety

• Displays commitment through actively supporting all safety and wellbeing initiatives.
• Ensures own and others safety at all times.
• Complies with relevant safety and wellbeing policies, procedures, safe systems of work and event reporting.
• Reports all incidents/accidents, including near misses in a timely fashion.
• Is involved in health and safety through participation and consultation.

Tō tūranga i roto i te Manatū – Your place in the Ministry

The Project Coordinator position reports into the Manager Standards Development, Standards New Zealand within the Market Integrity branch. Standards New Zealand is a business unit within the Ministry of Business, Innovation and Employment (MBIE).

We are New Zealand’s national standards body and leading developer of standards and standards-based solutions. For more information see standards.govt.nz(external link)

More information about MBIE’s structure

To mātou aronga – What we do for Aotearoa New Zealand

Hīkina Whakatutuki is the te reo Māori name for the Ministry of Business, Innovation and Employment. Hīkina means to uplift. Whakatutuki means to move forward, to make successful. Our name speaks to our purpose, Grow Aotearoa New Zealand for All.

To Grow Aotearoa New Zealand for All, we put people at the heart of our mahi. Based on the principles of Te Tiriti o Waitangi / The Treaty of Waitangi, we are committed to upholding authentic partnerships with Māori.

As agile public service leaders, we use our breadth and experience to navigate the ever-changing world. We are service providers, policy makers, investors and regulators. We engage with diverse communities, businesses and regions. Our work touches on the daily lives of New Zealanders. We grow opportunities (Puāwai), guard and protect (Kaihāpai) and innovate and navigate towards a better future (Auaha).

Ngā matatau – Our competencies

Cultivates innovation We create new and better ways for the organisation to be successful by challenging the status quo generating new and creative ideas and translating them into workable solutions.

Nimble learning We are curious and actively learn through experimentation when tackling new problems by learning as we go when facing new situations and challenges.

Customer focus We build strong customer relationships and deliver customer-centric solutions by listening and gaining insights into the needs of the communities we serve and actively seeking and responding to feedback.

Decision quality We make quality and timely decisions that shape the future for our communities and keep the organisation moving forward by relying on an appropriate mix of analysis, wisdom, experience, and judgement to make valid and reliable decisions.

Action oriented We step up, taking on new opportunities and tough challenges with purpose, urgency and discipline by taking responsibility, ownership and action on challenges, and being accountable for the results.

Collaborates We connect, working together to build partnerships with our communities, working collaboratively to meet shared objectives by gaining trust and support of others; actively seeking the views, experiences, and opinions of others and by working co-operatively with others across MBIE, the public sector and external stakeholder groups.

Te Tiriti o Waitangi

As an agency of the public service, MBIE has a responsibility to contribute to the Crown meeting its obligations under Te Tiriti o Waitangi (Te Tiriti). Meeting our commitment to Te Tiriti will contribute towards us realising the overall aims of Te Ara Amiorangi – Our Path, Our Direction, and achieve the outcome of Growing New Zealand for All. The principles of Te Tiriti - including partnership, good faith, and active protection – are at the core of our work. MBIE is committed to delivering on our obligations as a Treaty partner with authenticity and integrity and to enable Māori interests. We are committed to ensuring that MBIE is well placed to meet our obligations under the Public Service Act 2020 (Te Ao Tūmatanui) to support the Crown in strengthening the Māori/Crown Relationship under the Treaty and to build MBIE’s capability, capacity and cultural intelligence to deliver this.

Mahi i roto i te Ratonga Tūmatanui – Working in the public service

Ka mahitahi mātou o te ratonga tūmatanui kia hei painga mō ngā tāngata o Aotearoa i āianei, ā, hei ngā rā ki tua hoki. He kawenga tino whaitake tā mātou hei tautoko i te Karauna i runga i āna hononga ki a ngāi Māori i raro i te Tiriti o Waitangi. Ka tautoko mātou i te kāwanatanga manapori. Ka whakakotahingia mātou e te wairua whakarato ki ō mātou hapori, ā, e arahina ana mātou e ngā mātāpono me ngā tikanga matua o te ratonga tūmatanui i roto i ā mātou mahi.

In the public service we work collectively to make a meaningful difference for New Zealanders now and in the future. We have an important role in supporting the Crown in its relationships with Māori under the Treaty of Waitangi. We support democratic government. We are unified by a spirit of service to our communities and guided by the core principles and values of the public service in our work.

What does it mean to work in Aotearoa New Zealand’s Public Service?(external link) — Te Kawa Mataaho The Public Service Commission