Intelligence Support Analyst
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Tēnei Tūranga – About the role
The Intelligence Support Analyst is responsible for proactively supporting the MBIE Intelligence and Country Research (MICR) through the collection, collation, storage, retrieval, and dissemination of information for intelligence and research purposes. The role entails making critical judgements on initial actions for information requests co-ordination and assists in the development of intelligence products which provide unique insights into risk and value decisions across MBIE’s businesses and New Zealand’s national security systems.
Intelligence Support Analysts work closely with Intelligence Analysts and Researchers, to provide valuable support on Intelligence Products and Research services. As part of this role, you may be required to attend meetings where you will take notes from senior management and external stakeholders.
A ‘one team’ view means that all members may contribute to the wide spectrum of MICR’s work as needs and development opportunities require.
Ngā Herenga – Requirements of the role
Personal specifications
- Sound attention to detail with a problem-solving and analytical approach and excellent judgement
- Strong communication skills, written and oral
- Strong interpersonal skills and the ability to develop and maintain effective relationships
- Ability to quickly assimilate new information or areas of work
- A collaborative and action-oriented approach
- Ability to adapt within a dynamic environment
- Ability to prioritise workload, and work to tight deadlines
- Ability to work remotely, and in person, across a national team
- Excellent organising skills, with an ability to prioritise and juggle multiple tasks for a range of customers
- The ability to gain and maintain a national security clearance
- Must be a New Zealand citizen or hold a permanent residency class visa
- Police Check (Yes)
The following skills and experience may be an advantage:
- Experience in a relevant intelligence, research, or information service field
- Experience in extracting and collating data
- Knowledge of security and the management of classified or sensitive information
- Understanding of MBIE’s economic and social operating environment
Relevant Qualifications:
- A strong educational background (preferably to a tertiary qualification level), or comparable relevant administrative experience in intelligence, research, or law enforcement and/or experience working in a team support role within a large and complex public sector organisation.
Takohanga Tuhinga o mua – Key accountabilities and deliverables
Provision of quality information
- Seeking information from both external agencies and other parts of MBIE to assist in the development and improvement of intelligence and research products and services
- Responding to intelligence and research enquiries regarding intelligence or information holdings from other agencies ensuring accuracy, quality and consistency in advice
- Managing system administration on behalf of the management team
- Undertake analysis of straightforward information, compiling customer reports
- Ensuring information is accurately collated and recorded
Delivery of intelligence products and services
- Assisting analysts, researchers, and field intelligence officers with the collection and collation of straightforward information to use when developing intelligence products
- Participating in projects to improve the delivery of intelligence services
- Supporting the management team to manage requests and information e.g. assisting with initial triage requests from customers, assisting customers provide information correctly and ultimately forwarding to the manager for prioritisation; sharing intel from external agencies within intel and to relevant other MBIE customer groups, compiling figures for reporting purposes as required
- Providing support – input and documentation – for continued process improvement across intelligence
- Supporting the accuracy of content on team communication platforms (Te Taura, team sites)
Relationship Management
- Establishing and maintaining effective relationships that ensure the timely receipt and exchange of intelligence holdings with New Zealand and international agencies
- Working well with other parts of MBIE to leverage support that will enhance the way intelligence operates, for example, IT security and system testing, sharing knowledge and techniques with other support and co-ordination functions that could interact with intelligence
Wellbeing, Health and Safety
- Displays commitment through actively supporting all safety and wellbeing initiatives
- Ensures own and others safety at all times
- Complies with relevant safety and wellbeing policies, procedures, safe systems of work and event reporting
- Reports all incidents/accidents, including near misses in a timely fashion
- Is involved in health and safety through participation and consultation
Tō tūranga i roto i te Manatū - Your place in the Ministry
The Intelligence Support Analyst position reports into a Manager within MBIE Intelligence and Country Research in the Data, Insights and Intelligence branch. The branch sits within the Corporate and Digital Shared Services group.
To mātou aronga – What we do for Aotearoa New Zealand
Hīkina Whakatutuki is the te reo Māori name for the Ministry of Business, Innovation and Employment. Hīkina means to uplift. Whakatutuki means to move forward, to make successful. Our name speaks to our purpose, Grow Aotearoa New Zealand for All.
To Grow Aotearoa New Zealand for All, we put people at the heart of our mahi. Based on the principles of Te Tiriti o Waitangi / The Treaty of Waitangi, we are committed to upholding authentic partnerships with Māori.
As agile public service leaders, we use our breadth and experience to navigate the ever-changing world. We are service providers, policy makers, investors and regulators. We engage with diverse communities, businesses and regions. Our work touches on the daily lives of New Zealanders. We grow opportunities (Puāwai), guard and protect (Kaihāpai) and innovate and navigate towards a better future (Auaha).
Ngā matatau – Our competencies
Cultivates innovation We create new and better ways for the organisation to be successful by challenging the status quo generating new and creative ideas and translating them into workable solutions.
Nimble learning We are curious and actively learn through experimentation when tackling new problems by learning as we go when facing new situations and challenges.
Customer focus We build strong customer relationships and deliver customer-centric solutions by listening and gaining insights into the needs of the communities we serve and actively seeking and responding to feedback.
Decision quality We make quality and timely decisions that shape the future for our communities and keep the organisation moving forward by relying on an appropriate mix of analysis, wisdom, experience, and judgement to make valid and reliable decisions.
Action oriented We step up, taking on new opportunities and tough challenges with purpose, urgency and discipline by taking responsibility, ownership and action on challenges, and being accountable for the results.
Collaborates We connect, working together to build partnerships with our communities, working collaboratively to meet shared objectives by gaining trust and support of others; actively seeking the views, experiences, and opinions of others and by working co-operatively with others across MBIE, the public sector and external stakeholder groups.
Te Tiriti o Waitangi
As an agency of the public service, MBIE has a responsibility to contribute to the Crown meeting its obligations under Te Tiriti o Waitangi (Te Tiriti). Meeting our commitment to Te Tiriti will contribute towards us realising the overall aims of Te Ara Amiorangi – Our Path, Our Direction, and achieve the outcome of Growing New Zealand for All. The principles of Te Tiriti - including partnership, good faith, and active protection – are at the core of our work. MBIE is committed to delivering on our obligations as a Treaty partner with authenticity and integrity and to enable Māori interests. We are committed to ensuring that MBIE is well placed to meet our obligations under the Public Service Act 2020 (Te Ao Tūmatanui) to support the Crown in strengthening the Māori/Crown Relationship under the Treaty and to build MBIE’s capability, capacity and cultural intelligence to deliver this.
Mahi i roto i te Ratonga Tūmatanui – Working in the public service
Ka mahitahi mātou o te ratonga tūmatanui kia hei painga mō ngā tāngata o Aotearoa i āianei, ā, hei ngā rā ki tua hoki. He kawenga tino whaitake tā mātou hei tautoko i te Karauna i runga i āna hononga ki a ngāi Māori i raro i te Tiriti o Waitangi. Ka tautoko mātou i te kāwanatanga manapori. Ka whakakotahingia mātou e te wairua whakarato ki ō mātou hapori, ā, e arahina ana mātou e ngā mātāpono me ngā tikanga matua o te ratonga tūmatanui i roto i ā mātou mahi.
In the public service we work collectively to make a meaningful difference for New Zealanders now and in the future. We have an important role in supporting the Crown in its relationships with Māori under the Treaty of Waitangi. We support democratic government. We are unified by a spirit of service to our communities and guided by the core principles and values of the public service in our work.
What does it mean to work in Aotearoa New Zealand’s Public Service?(external link) — Te Kawa Mataaho The Public Service Commission
