Senior Field Intelligence Officer

Tēnei Tūranga – About the role

The Senior Field Intelligence Officer demonstrates competency and leads on the identification, gathering and development of potential sources of information using a variety of methods to meet tactical, operational, and strategic intelligence requirements. Working within legal and operational parameters to ensure all relevant information is explored to develop credible intelligence for identified and tasked intelligence outcomes.

The Senior Field Intelligence Officer is responsible for leading the building and maintenance of effective networks and relationships with key stakeholders and customers across MBIE. The role is a key liaison person in the field (regions) and is responsible for ensuring collection and dissemination of information and intelligence to support intelligence products that provide unique insights into risk and value decisions across MBIE’s regulatory and New Zealand’s national security systems.

This role will lead on specialist projects as required and is expected to mentor and coach Field Intelligence Officers. 

Ngā Herenga – Requirements of the role

Personal specifications

• Strong interpersonal skills and the ability to develop trust, influence and maintain effective relationships.
• Proven ability to build and manage key strategic relationships.
• Ability to quickly assimilate new information or areas of work.
• Ability to work across a broad spectrum of agencies.
• Proven experience in a relevant intelligence field as in Field Intelligence Officer.
• Good working knowledge of the business, economic and social environment that MBIE operates in.
• Demonstrated understanding of the protocols and processes required when working with protective security requirements, including highly classified material.
• Proven knowledge and experience in the collection and evaluating information.
• Can-do positive and proactive attitude.
• Excellent verbal and written communication skills.
• Effective problem-solving and pattern identification skills.
• Demonstrated ability to develop and maintain effective relationships, maintaining confidentiality, trust and credibility at a variety of levels.
• Ability to work flexible hours, including away from home for short periods, as operational requirements dictate.
• Understanding of MBIE and where the team fits in delivering outcomes for the Ministry.
• Tertiary qualification, preferably in a relevant field, or comparable relevant experience in immigration, intelligence, or law enforcement.
• Must be a NZ citizen or hold a residence class visa and able to gain and maintain a Top-Secret clearance as required.
• Credit check (no).
• Required to drive (yes).
• Police vetting (no). 

Takohanga Tuhinga o mua – Key accountabilities and deliverables

Relationship Management

• Works closely with the wider Intelligence team to execute collection priorities
• Ensures Intelligence collection best practice is sustained and consistent, provides peer review of intelligence reports and support to Field Intelligence Officers as required
• Identifies and fosters important partnerships and collections opportunities
• Actively promotes and enables the intelligence informed operating model
• Leads and maintains strong working relationships with key stakeholders and intelligence partners, and MBIE business partners
• Actively mentor and coach Field Intelligence Officers as part of the broader technical capability development and culture of sharing expertise
• Actively contribute to the continuous improvement of Intelligence services and processes. 

Gather and develop information

• Develops information collection plans and oversee collection planning to reflect the business requirements
• Proactively identifies intelligence gaps and work with relevant partners to ensure these are met
• Analyses complex intelligence requests to identify the most appropriate operational solution
• Undertakes complex intelligence enquiries in line with relevant policies and legislation
• Undertakes a number of lines of enquiry, spanning a wide range of potential information and intelligence areas and identifies trends and patterns that require follow up investigation
• Ensures all relevant sources of information are explored, including identifying opportunities for further information gathering
• Undertakes a number of enquiries, ranging in complexity, specifically those of importance to the Intelligence primary customers
• Oversees the identification and development of new sources of information and intelligence, including Human intelligence opportunities (HUMINT) prior to management approval
• Operationalises information obtained through intelligence networks
• Maximises intelligence opportunities through the identification of trends and patterns. 

Delivery of intelligence products and services

• Ensure the timely and actionable documents such as intelligence collection forms (ICFs) and job sheets.
• Delivery of services, products and programmes that actively support and contribute to the achievement of the Ministry’s outcomes and that deliver to the needs of internal and external stakeholders.
• Briefs key staff and decision makers on collections activities and in relation to significant operations, events, groups and people of interest.
• Identifies appropriate operational solutions to MBIE wide issues, including maximising real time intelligence opportunities to initiate, drive and inform investigations.
• Identifies patterns, issues and trends to support investigating officers and intelligence analysts.
• Provides early risk identification, offers solutions., operational planning and interventions along with provisions of advice to staff at all levels on collections plans, processes and requirements.

Record Keeping

• Contributes to the maintenance of a national open sources and agency contacts database.
• Keeps records to best practice and current disclosure standards.

Takohanga Tuhinga o mua – Key accountabilities and deliverables continued

Wellbeing, Health & Safety

• Displays commitment through actively supporting all safety and wellbeing initiatives
• Ensures own and others safety at all times
• Complies with relevant safety and wellbeing policies, procedures, safe systems of work and event reporting
• Reports all incidents/accidents, including near misses in a timely fashion
• Is involved in health and safety through participation and consultation.

Tō tūranga i roto i te Manatū - Your place in the Ministry

The Senior Field Intelligence Officer position reports into the Manager Collections, Immigration Compliance and Investigations branch. The branch sits within the Te Whakatairanga Service Delivery (TWSD) group.

More information about MBIE’s structure

To mātou aronga – What we do for Aotearoa New Zealand

Hīkina Whakatutuki is the te reo Māori name for the Ministry of Business, Innovation and Employment. Hīkina means to uplift. Whakatutuki means to move forward, to make successful. Our name speaks to our purpose, Grow Aotearoa New Zealand for All.

To Grow Aotearoa New Zealand for All, we put people at the heart of our mahi. Based on the principles of Te Tiriti o Waitangi / The Treaty of Waitangi, we are committed to upholding authentic partnerships with Māori.

As agile public service leaders, we use our breadth and experience to navigate the ever-changing world. We are service providers, policy makers, investors and regulators. We engage with diverse communities, businesses and regions. Our work touches on the daily lives of New Zealanders. We grow opportunities (Puāwai), guard and protect (Kaihāpai) and innovate and navigate towards a better future (Auaha).

Ngā matatau – Our competencies

Cultivates innovation We create new and better ways for the organisation to be successful by challenging the status quo generating new and creative ideas and translating them into workable solutions.

Nimble learning We are curious and actively learn through experimentation when tackling new problems by learning as we go when facing new situations and challenges.

Customer focus We build strong customer relationships and deliver customer-centric solutions by listening and gaining insights into the needs of the communities we serve and actively seeking and responding to feedback.

Decision quality We make quality and timely decisions that shape the future for our communities and keep the organisation moving forward by relying on an appropriate mix of analysis, wisdom, experience, and judgement to make valid and reliable decisions.

Action oriented We step up, taking on new opportunities and tough challenges with purpose, urgency and discipline by taking responsibility, ownership and action on challenges, and being accountable for the results.

Collaborates We connect, working together to build partnerships with our communities, working collaboratively to meet shared objectives by gaining trust and support of others; actively seeking the views, experiences, and opinions of others and by working co-operatively with others across MBIE, the public sector and external stakeholder groups.

Te Tiriti o Waitangi

As an agency of the public service, MBIE has a responsibility to contribute to the Crown meeting its obligations under Te Tiriti o Waitangi (Te Tiriti). Meeting our commitment to Te Tiriti will contribute towards us realising the overall aims of Te Ara Amiorangi – Our Path, Our Direction, and achieve the outcome of Growing New Zealand for All. The principles of Te Tiriti - including partnership, good faith, and active protection – are at the core of our work. MBIE is committed to delivering on our obligations as a Treaty partner with authenticity and integrity and to enable Māori interests. We are committed to ensuring that MBIE is well placed to meet our obligations under the Public Service Act 2020 (Te Ao Tūmatanui) to support the Crown in strengthening the Māori/Crown Relationship under the Treaty and to build MBIE’s capability, capacity and cultural intelligence to deliver this.

Mahi i roto i te Ratonga Tūmatanui – Working in the public service

Ka mahitahi mātou o te ratonga tūmatanui kia hei painga mō ngā tāngata o Aotearoa i āianei, ā, hei ngā rā ki tua hoki. He kawenga tino whaitake tā mātou hei tautoko i te Karauna i runga i āna hononga ki a ngāi Māori i raro i te Tiriti o Waitangi. Ka tautoko mātou i te kāwanatanga manapori. Ka whakakotahingia mātou e te wairua whakarato ki ō mātou hapori, ā, e arahina ana mātou e ngā mātāpono me ngā tikanga matua o te ratonga tūmatanui i roto i ā mātou mahi.

In the public service we work collectively to make a meaningful difference for New Zealanders now and in the future. We have an important role in supporting the Crown in its relationships with Māori under the Treaty of Waitangi. We support democratic government. We are unified by a spirit of service to our communities and guided by the core principles and values of the public service in our work.

What does it mean to work in Aotearoa New Zealand’s Public Service?(external link) — Te Kawa Mataaho The Public Service Commission