Senior Business Analyst: Electricity CDR Implementation
On this page
Tēnei tūranga – About the role
The Senior Business Analyst works within the Energy Use Policy team of the Energy Markets branch, and works closely with the Digital Business Enablement Team within the Te Whakatairanga Service Delivery Group.
The Senior Business Analyst will bring their business understanding and perspective to support the development and implementation of the Consumer Data Right (CDR) regime within New Zealand’s energy sector by analysing business processes, data flows, and stakeholder requirements. The role will focus on enabling data-driven decision-making, improving process efficiency, and ensuring alignment with regulatory and technical frameworks.
Ngā herenga – Requirements of the role
Personal specifications
- Experience with data analysis, process mapping, and CRM or ERP systems.
- Experience of business analysis work including working with impact analysis, tools, and methodologies.
- Experience with business process design and analysis, preferably in government.
- Understanding of New Zealand’s energy market and regulatory environment.
- Experience with CDR, open data, or digital identity frameworks.
- Strong analytical and problem-solving skills.
- Excellent communication and stakeholder management.
- Ability to work independently and collaboratively in cross-functional teams.
- High attention to detail and documentation quality.
- Familiarity with Agile/Scrum methodologies and tools (e.g., Jira, Confluence).
Qualifications
- Tertiary qualification in Business, Information Systems, Energy, or related field.
- 5+ years’ experience in business analysis, preferably within the energy or data governance sectors.
- You must have the legal right to live and work in New Zealand
Takohanga tuhinga o mua – Key accountabilities and deliverables
Business & Data Analysis
- Lead discovery and analysis of current business processes related to energy data sharing and CDR.
- Translate business and regulatory requirements into actionable data and process specifications.
- Develop and maintain documentation including process maps, data flows, user stories, and technical requirements.
- Identify gaps in data quality, system functionality, and user workflows; propose scalable solutions.
Stakeholder Engagement
- Build strong relationships with internal teams, energy retailers, distributors, regulators, and technology partners.
- Facilitate workshops and consultations to gather insights and validate requirements.
- Communicate complex information clearly to both technical and non-technical audiences.
Process Improvement & Delivery
- Supports the design and implementation of fit-for-purpose processes that align with CDR principles.
- Contribute to change management activities including training, documentation, and user support.
- Collaborate with digital delivery teams to ensure solutions are feasible, scalable, and user-centric.
Technical Awareness
- Maintain a working understanding of energy data standards, APIs, and integration frameworks.
- Support technical teams with business context and requirements during solution design and testing.
- Perform minor configurations or data analysis tasks as needed.
Wellbeing, health & safety
- Displays commitment through actively supporting all safety and wellbeing initiatives.
- Ensures own and others safety at all times.
- Complies with relevant safety and wellbeing policies, procedures, safe systems of work and event reporting.
- Reports all incidents/accidents, including near misses in a timely fashion.
- Is involved in health and safety through participation and consultation.
Tō tūranga i roto i te Manatū – Your place in the Ministry
The Senior Business Analyst position reports into the Manager Energy Use within the Energy Markets branch. The branch sits within the Building, Resources and Markets group.
However, the role will substantively be helping bridge between policy design and operational design, by working with the Digital Business Enablement Team within the Te Whakatairanga Service Delivery Group.
To mātou aronga – What we do for Aotearoa New Zealand
Hīkina Whakatutuki is the te reo Māori name for the Ministry of Business, Innovation and Employment. Hīkina means to uplift. Whakatutuki means to move forward, to make successful. Our name speaks to our purpose, Grow Aotearoa New Zealand for All.
To Grow Aotearoa New Zealand for All, we put people at the heart of our mahi. Based on the principles of Te Tiriti o Waitangi / The Treaty of Waitangi, we are committed to upholding authentic partnerships with Māori.
As agile public service leaders, we use our breadth and experience to navigate the ever-changing world. We are service providers, policy makers, investors and regulators. We engage with diverse communities, businesses and regions. Our work touches on the daily lives of New Zealanders. We grow opportunities (Puāwai), guard and protect (Kaihāpai) and innovate and navigate towards a better future (Auaha).
Ngā matatau – Our competencies
Cultivates innovation We create new and better ways for the organisation to be successful by challenging the status quo generating new and creative ideas and translating them into workable solutions.
Nimble learning We are curious and actively learn through experimentation when tackling new problems by learning as we go when facing new situations and challenges.
Customer focus We build strong customer relationships and deliver customer-centric solutions by listening and gaining insights into the needs of the communities we serve and actively seeking and responding to feedback.
Decision quality We make quality and timely decisions that shape the future for our communities and keep the organisation moving forward by relying on an appropriate mix of analysis, wisdom, experience, and judgement to make valid and reliable decisions.
Action oriented We step up, taking on new opportunities and tough challenges with purpose, urgency and discipline by taking responsibility, ownership and action on challenges, and being accountable for the results.
Collaborates We connect, working together to build partnerships with our communities, working collaboratively to meet shared objectives by gaining trust and support of others; actively seeking the views, experiences, and opinions of others and by working co-operatively with others across MBIE, the public sector and external stakeholder groups.
Te Tiriti o Waitangi
As an agency of the public service, MBIE has a responsibility to contribute to the Crown meeting its obligations under Te Tiriti o Waitangi (Te Tiriti). Meeting our commitment to Te Tiriti will contribute towards us realising the overall aims of Te Ara Amiorangi – Our Path, Our Direction, and achieve the outcome of Growing New Zealand for All. The principles of Te Tiriti - including partnership, good faith, and active protection – are at the core of our work. MBIE is committed to delivering on our obligations as a Treaty partner with authenticity and integrity and to enable Māori interests. We are committed to ensuring that MBIE is well placed to meet our obligations under the Public Service Act 2020 (Te Ao Tūmatanui) to support the Crown in strengthening the Māori/Crown Relationship under the Treaty and to build MBIE’s capability, capacity and cultural intelligence to deliver this.
Mahi i roto i te Ratonga Tūmatanui – Working in the public service
Ka mahitahi mātou o te ratonga tūmatanui kia hei painga mō ngā tāngata o Aotearoa i āianei, ā, hei ngā rā ki tua hoki. He kawenga tino whaitake tā mātou hei tautoko i te Karauna i runga i āna hononga ki a ngāi Māori i raro i te Tiriti o Waitangi. Ka tautoko mātou i te kāwanatanga manapori. Ka whakakotahingia mātou e te wairua whakarato ki ō mātou hapori, ā, e arahina ana mātou e ngā mātāpono me ngā tikanga matua o te ratonga tūmatanui i roto i ā mātou mahi.
In the public service we work collectively to make a meaningful difference for New Zealanders now and in the future. We have an important role in supporting the Crown in its relationships with Māori under the Treaty of Waitangi. We support democratic government. We are unified by a spirit of service to our communities and guided by the core principles and values of the public service in our work.
What does it mean to work in Aotearoa New Zealand’s Public Service?(external link) — Te Kawa Mataaho The Public Service Commission
