Manager – Enterprise Products

Tēnei tūranga – About the role

The Digital, Data and Insights group leads, connects, and strengthens MBIE's core data and insights, digital and technology capabilities.

The Digital Operations group:

• Manages digital operations across MBIE, including the management and administration of hardware, software, and network infrastructure.
• Maintains enterprise-wide operational integrity.
• Manages the ongoing development of all digital production and pre-production environments.
• Ensures the integrity, performance, and operational readiness of the production environments.
• Manages all MBIE digital and technology vendor / supplier relationships.

The Manager Enterprise Products guides the development and execution of product strategies to meet MBIE business product needs.

Key responsibilities are:

• Guiding the development and execution of products strategies to capture value from existing products through effective growth stimulation and new product adoption.
• Understanding and anticipating MBIE product business needs.
• Creating and managing effective partnerships with key stakeholders including business managers, commercial partners, and internal support teams.
• Performing needs analysis and employing business analytics insights to identify product opportunities for MBIE business groups.

The Manager Enterprise Products position is a People Leader position with responsibility for a team of Enterprise Product Mangers that maximise the value of assigned products for MBIE business groups.

Ngā herenga – Requirements of the role

Personal specifications

• Proven experience delivering results in a complex product area, while delivering a high level of service to customers.
• A strategic thinker who sees connections between various aspects of the organisation and the implications for their business unit.
• Proven experience in operational product management including the application of strategies, frameworks, business planning, forecasting, policies, processes, and systems.
• Extensive experience in developing and maintaining key networks and stakeholder relationships.
• Sound working knowledge of management theory and practice including change management.
• Proven ability to develop trust and credibility with senior managers.
• Sound appreciation of corporate management disciplines and techniques.
• Understanding of Government decision-making and operating procedures.
• Demonstrated experience in developing and maintaining an environment focused on continuous improvement to enhance organisational performance.
• Tertiary qualification, or extensive and comparable relevant experience.
• Ability to obtain / maintain a Confidential security clearance.
• Must be a NZ citizen or hold a permanent residency class visa (if the role is in New Zealand).
• Credit check required.

Takohanga tuhinga o mua – Key accountabilities and deliverables

Critical Areas of Success

• Develop and maintain a vision for Digital Operations products communicating that vision to business groups and the team.
• Define product roadmaps ensuring alignment with MBIE business strategies.
• Proactively define a pipeline of product opportunities.
• Create and manage partnerships with key stakeholders including commercial partners and internal support teams to deliver product value for MBIE business groups.
• Effective leadership and competent management of the team including meeting overall performance standards and quality results.
• Build, coach and maintain fit for purpose Ministry capability (people and structures) needed to achieve desired goals and objectives and achieve expected efficiency benefits and ongoing improvements in cost effectiveness.
• Leads product delivery to actively support and contribute to the achievement of the Ministry’s outcomes and that deliver to the needs of internal and external stakeholders.
• Ensures the application, integration and use of Te ao Māori and Te ao Māori practices in the work of the Branch including tikanga, te reo and an appreciation of the Treaty of Waitangi, Te Tiriti and the Treaty Principles.
• Maintain a customer focused culture across the business unit.

Strategic Planning and Leadership

• Creates a sense of vision, engages, and motivates people to participate, and makes things happen.
• Fosters an open, collaborative environment that encourages quality, innovation, ongoing learning, and knowledge sharing.
• Establishes key relationships and works to deliver quality and develop confidence in Digital Operations work.
• Actively contributes to the Digital Operations Branch planning as part of the Branch management team.

Operational Management

• Develops work programmes and performance targets for the team, with supporting measurement, monitoring, and reporting mechanisms.
• Accountable for the operational management of the team.
• Monitors and adjusts work programmes through the agreed processes to enable the team to adapt to changing circumstances.
• Regularly monitors and reports on progress towards achievement of plans and strategies.
• Manages expenditure and resources in line with approved guidelines, budget, deadlines and reporting requirements, with a focus on driving cost effectiveness in the Ministry.
• Builds continuous quality review throughout all elements of the team.
• Effectively and consistently identifies and manages risk.

Team Leadership

• Establishes clear accountabilities, expectations and performance standards with direct reports and ensures regular performance management and development occurs.
• Monitors individual, team, and unit performance to ensure that performance targets are met.
• Anticipates future capability needs in Human Resources, identifies gaps in capability and addresses these gaps through targeted recruitment and development or other actions.
• Coaches and develops staff to meet the needs of MBIE now and in the future.
• Identifies and develops talent for key roles.

Wellbeing, Health & Safety

• Displays commitment through actively supporting all safety and wellbeing initiatives.
• Ensures own and others safety at all times.
• Complies with relevant safety and wellbeing policies, procedures, safe systems of work and event reporting.
• Reports all incidents/accidents, including near misses in a timely fashion.
• Is involved in health and safety through participation and consultation.

Tō tūranga i roto i te Manatū – Your place in the Ministry

The Manager Enterprise Products position reports into Manager Enterprise Planning and Capability within the Digital Operations branch. The branch sits within the Digital, Data & Insights group.

More information about MBIE's structure

Matatautanga – Competencies (Leadership Success Profile)

The Leadership Success Profile (LSP) is a leadership capability framework, developed by the New Zealand public sector for the New Zealand public sector. It creates a common language for leadership and establishes what great leadership looks like. You can look at the twelve underpinning capabilities and four leadership characters here: Leadership Success Profile | Te Kawa Mataaho Public Service Commission(external link)

To mātou aronga – What we do for Aotearoa New Zealand

Hīkina Whakatutuki is the te reo Māori name for the Ministry of Business, Innovation and Employment. Hīkina means to uplift. Whakatutuki means to move forward, to make successful. Our name speaks to our purpose, Grow Aotearoa New Zealand for All.

To Grow Aotearoa New Zealand for All, we put people at the heart of our mahi. Based on the principles of Te Tiriti o Waitangi / The Treaty of Waitangi, we are committed to upholding authentic partnerships with Māori.

As agile public service leaders, we use our breadth and experience to navigate the ever-changing world. We are service providers, policy makers, investors and regulators. We engage with diverse communities, businesses and regions. Our work touches on the daily lives of New Zealanders. We grow opportunities (Puāwai), guard and protect (Kaihāpai) and innovate and navigate towards a better future (Auaha).

Te Tiriti o Waitangi

As an agency of the public service, MBIE has a responsibility to contribute to the Crown meeting its obligations under Te Tiriti o Waitangi (Te Tiriti). Meeting our commitment to Te Tiriti will contribute towards us realising the overall aims of Te Ara Amiorangi – Our Path, Our Direction, and achieve the outcome of Growing New Zealand for All. The principles of Te Tiriti - including partnership, good faith, and active protection – are at the core of our work. MBIE is committed to delivering on our obligations as a Treaty partner with authenticity and integrity and to enable Māori interests. We are committed to ensuring that MBIE is well placed to meet our obligations under the Public Service Act 2020 (Te Ao Tūmatanui) to support the Crown in strengthening the Māori/Crown Relationship under the Treaty and to build MBIE’s capability, capacity and cultural intelligence to deliver this.

Mahi i roto i te Ratonga Tūmatanui – Working in the public service

Ka mahitahi mātou o te ratonga tūmatanui kia hei painga mō ngā tāngata o Aotearoa i āianei, ā, hei ngā rā ki tua hoki. He kawenga tino whaitake tā mātou hei tautoko i te Karauna i runga i āna hononga ki a ngāi Māori i raro i te Tiriti o Waitangi. Ka tautoko mātou i te kāwanatanga manapori. Ka whakakotahingia mātou e te wairua whakarato ki ō mātou hapori, ā, e arahina ana mātou e ngā mātāpono me ngā tikanga matua o te ratonga tūmatanui i roto i ā mātou mahi.

In the public service we work collectively to make a meaningful difference for New Zealanders now and in the future. We have an important role in supporting the Crown in its relationships with Māori under the Treaty of Waitangi. We support democratic government. We are unified by a spirit of service to our communities and guided by the core principles and values of the public service in our work.

What does it mean to work in Aotearoa New Zealand’s Public Service?(external link) — Te Kawa Mataaho The Public Service Commission