Team Leader – Systems and Security
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Tēnei tūranga – About the role
The Team Leader, Systems & Security is responsible for managing the Systems & Security team, who are responsible for the development, design, configuration, maintenance and reliable operation of the specialist supporting software and systems of CERT NZ.
The position is responsible for building the technical capability of the team and providing technical assurance to the Manager, Business Enablement in relation to systems administration.
The Team Leader, Systems & Security will act as the owner of CERT NZ’s Operations Network and systems and will be accountable for the performance and security of computers and networks meeting user requirements and agreed standards.
The Team Leader will also work closely with the Senior Systems & Security Analysts to lead the day-to-day system administration, strategic design, enhancement and procurement of additional capability as needs change.
Ngā herenga – Requirements of the role
Personal specifications
Skills and Experience
- Experience leading a team of technical experts.
- Demonstrable experience building technical capability within a team.
- Experience in implementing quality processes and strategies designed to improve systems administration and development.
- Expert knowledge and experience of Linux administration, virtualisation, and cloud platforms.
- Able to communicate technical information effectively – both written and verbally.
- Ability to strategically solve complex technical issues.
- Ability to work in a fast paced, production critical environment.
- System development and automation within a Linux environment.
- Experience in computer network defence.
- An expert understanding of cyber threats, the threat landscape and application of threat intelligence.
- A solid understanding of security controls and how to mitigate threats.
- Sound knowledge of STIX and TAXII or other threat intelligence sharing standards.
- Experience with scripting highly desirable.
- Must have the legal right to live and work in New Zealand.
- Must be capable of obtaining and maintaining TOP SECRET level government security clearance.
- A post graduate qualification in a technical field or extensive and comparable relevant experience is required.
- Credit check required.
- Ministry of Justice check required.
- Police vetting required.
Takohanga tuhinga o mua – Key accountabilities and deliverables
Critical areas of success
The Team Leader, Systems & Security will be required to deliver results in the following areas:
- Leads the Systems & Security team by setting clear expectations, communicating effectively, providing support and coaching when required.
- Leads the procurement of IT Infrastructure required to support and enhance CERT NZ’s capability. This infrastructure may be procured from both the international and domestic markets.
- Provides a point of technical escalation for the Systems & Security Analysts on highly complex systems issues.
- Continuous analysis and improvement of infrastructure, systems and processes.
- Ownership of the IT infrastructure technical roadmap for CERT NZ and ensuring it has a strategic, long-term view.
- From time to time, represent CERT NZ as an expert on our security systems and processes at cyber security conferences, both domestic and international, sharing best practice amongst other CERT’s and similar organisations.
- Measure and mitigate technical risks to CERT NZ.
- Designing and implementing infrastructure to support new systems and applications.
- Solution architecture and Network architecture, as needed for ongoing system enhancements and management
- Builds the technical capability of the team.
- Identifies opportunities to improve and better leverage systems and infrastructure.
- Provides the Manager, Business Enablement and the CERT NZ management team with technical assurance in relation to systems & security.
Participation in serious cyber incident response
- Able to participate in shift-based periods during activation for New Zealand’s response to serious cyber incidents.
Develops and builds skills and knowledge to participate in serious cyber incident response and coordination, including, where appropriate:
- Contributing to the unit’s response, thereby being instrumental in the coordination of New Zealand’s overall response to serious cyber incidents.
- Conducting and supporting briefings to senior executives.
- Communicating with technical and non-technical audiences.
Development of cyber security knowledge
- Develops a level of expertise and fluency in the cyber security field, including staying up to date with new developments and relevant international activity.
- Finds opportunities to share cyber security domain knowledge with others within the team and wider CERT NZ and Infosec community.
Team Leadership
- Build and maintain a high-performing team that is capable of delivering innovative advice, products and services to support MBIE’s strategic direction.
- Establishes clear accountabilities, expectations and performance standards with direct reports and ensures regular performance management and development occurs.
- Monitors individual and team performance to ensure that performance targets are met.
- Anticipates future capability and identifies gaps in capability and addresses these gaps through targeted recruitment and development of other actions.
- Identifies and develops talent for key roles in the team.
- Provide mentoring, support and technical advice to team members by developing and delivering training material and best practice guidelines.
Relationship Management
- Engage and consult with teams across CERT NZ to develop opportunities to support and enhance the use of the technical environments – high side and low side.
- Builds and maintains effective relationships and partnerships with internal and external stakeholders.
- Presents whole-of-Ministry views and protects its reputation in any external interaction.
- Capable of communicating and translating technical concepts and insights to a non-technical specialist audience.
- Manage constructive working relationships with work colleagues and external stakeholders to enhance understanding and co-operation needed to achieve desired results.
- Engages and consults with teams across CERT NZ to develop opportunities to support and enhance technical environment use.
- Builds and maintains effective relationships and partnerships with internal and external stakeholders.
- Works with stakeholders to understand needs and responds accordingly.
- Tests the effectiveness of stakeholder relationships using a range of appropriate measures and processes (including stakeholder feedback).
Wellbeing, health and safety
- Displays commitment through actively supporting all safety and wellbeing initiatives.
- Ensures own and others safety at all times.
- Complies with relevant safety and wellbeing policies, procedures, safe systems of work and event reporting.
- Reports all incidents/accidents, including near misses in a timely fashion.
- Is involved in health and safety through participation and consultation.
Tō tūranga i roto i te Manatū – Your place in the Ministry
The Team Leader, Systems & Security position reports into the Manager, Business Enablement within CERT NZ, which is part of the Business and Consumer branch. The branch sits within the Te Whakatairanga Service Delivery group.
Matatautanga – Competencies (Leadership Success Profile)
The Leadership Success Profile (LSP) is a leadership capability framework, developed by the New Zealand public sector for the New Zealand public sector. It creates a common language for leadership and establishes what great leadership looks like. You can look at the twelve underpinning capabilities and four leadership characters here: Leadership Success Profile | Te Kawa Mataaho Public Service Commission(external link)
To mātou aronga – What we do for Aotearoa New Zealand
Hīkina Whakatutuki is the te reo Māori name for the Ministry of Business, Innovation and Employment. Hīkina means to uplift. Whakatutuki means to move forward, to make successful. Our name speaks to our purpose, Grow Aotearoa New Zealand for All.
To Grow Aotearoa New Zealand for All, we put people at the heart of our mahi. Based on the principles of Te Tiriti o Waitangi / The Treaty of Waitangi, we are committed to upholding authentic partnerships with Māori.
As agile public service leaders, we use our breadth and experience to navigate the ever-changing world. We are service providers, policy makers, investors and regulators. We engage with diverse communities, businesses and regions. Our work touches on the daily lives of New Zealanders. We grow opportunities (Puāwai), guard and protect (Kaihāpai) and innovate and navigate towards a better future (Auaha).
Te Tiriti o Waitangi
As an agency of the public service, MBIE has a responsibility to contribute to the Crown meeting its obligations under Te Tiriti o Waitangi (Te Tiriti). Meeting our commitment to Te Tiriti will contribute towards us realising the overall aims of Te Ara Amiorangi – Our Path, Our Direction, and achieve the outcome of Growing New Zealand for All. The principles of Te Tiriti - including partnership, good faith, and active protection – are at the core of our work. MBIE is committed to delivering on our obligations as a Treaty partner with authenticity and integrity and to enable Māori interests. We are committed to ensuring that MBIE is well placed to meet our obligations under the Public Service Act 2020 (Te Ao Tūmatanui) to support the Crown in strengthening the Māori/Crown Relationship under the Treaty and to build MBIE’s capability, capacity and cultural intelligence to deliver this.
Mahi i roto i te Ratonga Tūmatanui – Working in the public service
Ka mahitahi mātou o te ratonga tūmatanui kia hei painga mō ngā tāngata o Aotearoa i āianei, ā, hei ngā rā ki tua hoki. He kawenga tino whaitake tā mātou hei tautoko i te Karauna i runga i āna hononga ki a ngāi Māori i raro i te Tiriti o Waitangi. Ka tautoko mātou i te kāwanatanga manapori. Ka whakakotahingia mātou e te wairua whakarato ki ō mātou hapori, ā, e arahina ana mātou e ngā mātāpono me ngā tikanga matua o te ratonga tūmatanui i roto i ā mātou mahi.
In the public service we work collectively to make a meaningful difference for New Zealanders now and in the future. We have an important role in supporting the Crown in its relationships with Māori under the Treaty of Waitangi. We support democratic government. We are unified by a spirit of service to our communities and guided by the core principles and values of the public service in our work.
What does it mean to work in Aotearoa New Zealand’s Public Service?(external link) — Te Kawa Mataaho The Public Service Commission
