Programme Capability Manager

Tēnei tūranga – About the role

The Programme Capability Manager (PCM) is a people leader position reporting to the Manager, System Strategy and Performance. The programme capability team is intended to support BSP managers to effectively lead programmes and projects, contribute to branch-wide reporting on the progress of projects and programmes and develop a community of best practice with a focus on:

• Oversight and tracking of approved programmes and projects including the utilisation of resources, project performance, project and portfolio reporting, pipeline planning and budgeting, risk and issue management.
• Improvement focus including project management standards and practices, development of project capability, risk, issue, benefits tracking and dependency management and undertaking post project reviews with a view to continuous improvement.

The PCM manages the day-to-day activities of the programme capability team and provides best practice guidance on project and programme management and oversight.  The PCM collaborates with the wider Leadership Team to ensure project and programme management and delivery success across the branch. To be successful as the PCM Manager, you should demonstrate strong leadership and communication skills, be well organized and able to work under pressure.

The Programme Capability Manager has four to six direct reports.

It is anticipated that the PCM will support the programme capability team by taking a hands-on programme management role for critical projects / programmes or where necessary.

Key responsibilities and activities include:

• Working with Branch Managers to develop project and programme budgets and to define critical deadlines.
• Providing Managers with support to monitor the progress of projects and programmes against budgets and deadlines.
• Reporting to the Leadership Team on the progress of projects and programmes across the branch – including progress against milestones and financial projections.
• Ensuring the use of standard project and programme practices across the branch (and MBIE).
• Coaching and guiding the programme capability team through the project management life cycle.
• Continuously evaluating projects to ensure they are meeting MBIE standards, adhering to budgets, and meeting deadlines.
• Building strong relationship with key stakeholders.
• Building and maintaining a high-performing team that has a culture of collaboration, learning and development, and safety and wellbeing.

Ngā herenga – Requirements of the role

Personal specifications

• 3+ years’ experience in project management/PMO roles in structured project delivery environments in the public sector.
• Experience in a people leader position is preferred.
• Expert knowledge and wide experience across programme coordination disciplines with a good understanding of contemporary best practice principles.
• Experience of delivering project or programme management in a government / policy setting.
• Excellent stakeholder management skills, able to engage successfully and credibly at multiple organisational levels.
• Professional Qualification in Project and Programme management or other related field, or extensive comparable experience.
• Proven ability to remain up-to-date on key technical changes and opportunities in their specialist area and proactively use this to continuously improve MBIE services. 
• A team player, willing to contribute as necessary to deliver outcomes of a high standard and to drive the increasing maturity of MBIE’s delivery functions.
• Must have the legal right to live and work in New Zealand.

Takohanga tuhinga o mua – Key accountabilities and deliverables

Critical Areas of Success

• Ensure a best practice approach to project and programme management is taken by driving the development, implementation, and continuous improvement of appropriate methodologies.
• Advise on the application of appropriate quality management techniques setting quality standards, reviewing project performance against those standards, and revising standards as required.

Thought Leadership

• Create a centre of expertise and promote the role of project and programme management
• Use professional expertise and experience to assist and advise on suitable practices and approaches for team members to utilise in their assignments.
• Ensure advice given reflects the broader strategies and objectives of BSP and MBIE.

Quality

• Work with the broader BSP Leadership Team to develop and implement integrated and fit for purpose project and programme management practices and standards, and ensure the team adheres to these.
• Identify areas for ongoing improvement and contribute to the planning and delivery of the necessary changes.
• Ensure that project and programme management artefacts are of the highest quality, clear, succinct and meaningful to a business management audience.

Relationship Management – Work collaboratively with others to support the achievement of MBIE outcomes

• Develop strong trust-based relationships with key stakeholders, both personally and throughout the project management practice.
• Proactively communicate with stakeholders, both formally and informally, keeping them fully informed, managing expectations and addressing concerns.
• Actively look for opportunities and synergies with internal and external stakeholders that focus on and meet customer needs. 

Self-Management

• Role model collaborative and collegial behaviours.
• Seek opportunities for skills development, formal and informal.

Wellbeing, health and safety

• Displays commitment through actively supporting all safety and wellbeing initiatives.
• Ensures own and others safety at all times.
• Complies with relevant safety and wellbeing policies, procedures, safe systems of work and event reporting.
• Reports all incidents/accidents, including near misses in a timely fashion.
• Is involved in health and safety through participation and consultation.

Tō tūranga i roto i te Manatū – Your place in the Ministry

The Programme Capability Manager reports to the Manager, System Strategy and Performance within the Building System Performance branch. The branch sits within the Building, Resources and Markets group.

More information about MBIE's structure

Matatautanga – Competencies (Leadership Success Profile)

The Leadership Success Profile (LSP) is a leadership capability framework, developed by the New Zealand public sector for the New Zealand public sector. It creates a common language for leadership and establishes what great leadership looks like. You can look at the twelve underpinning capabilities and four leadership characters here: Leadership Success Profile | Te Kawa Mataaho Public Service Commission(external link)

To mātou aronga – What we do for Aotearoa New Zealand

Hīkina Whakatutuki is the te reo Māori name for the Ministry of Business, Innovation and Employment. Hīkina means to uplift. Whakatutuki means to move forward, to make successful. Our name speaks to our purpose, Grow Aotearoa New Zealand for All.

To Grow Aotearoa New Zealand for All, we put people at the heart of our mahi. Based on the principles of Te Tiriti o Waitangi / The Treaty of Waitangi, we are committed to upholding authentic partnerships with Māori.

As agile public service leaders, we use our breadth and experience to navigate the ever-changing world. We are service providers, policy makers, investors and regulators. We engage with diverse communities, businesses and regions. Our work touches on the daily lives of New Zealanders. We grow opportunities (Puāwai), guard and protect (Kaihāpai) and innovate and navigate towards a better future (Auaha).

Te Tiriti o Waitangi

As an agency of the public service, MBIE has a responsibility to contribute to the Crown meeting its obligations under Te Tiriti o Waitangi (Te Tiriti). Meeting our commitment to Te Tiriti will contribute towards us realising the overall aims of Te Ara Amiorangi – Our Path, Our Direction, and achieve the outcome of Growing New Zealand for All. The principles of Te Tiriti - including partnership, good faith, and active protection – are at the core of our work. MBIE is committed to delivering on our obligations as a Treaty partner with authenticity and integrity and to enable Māori interests. We are committed to ensuring that MBIE is well placed to meet our obligations under the Public Service Act 2020 (Te Ao Tūmatanui) to support the Crown in strengthening the Māori/Crown Relationship under the Treaty and to build MBIE’s capability, capacity and cultural intelligence to deliver this.

Mahi i roto i te Ratonga Tūmatanui – Working in the public service

Ka mahitahi mātou o te ratonga tūmatanui kia hei painga mō ngā tāngata o Aotearoa i āianei, ā, hei ngā rā ki tua hoki. He kawenga tino whaitake tā mātou hei tautoko i te Karauna i runga i āna hononga ki a ngāi Māori i raro i te Tiriti o Waitangi. Ka tautoko mātou i te kāwanatanga manapori. Ka whakakotahingia mātou e te wairua whakarato ki ō mātou hapori, ā, e arahina ana mātou e ngā mātāpono me ngā tikanga matua o te ratonga tūmatanui i roto i ā mātou mahi.

In the public service we work collectively to make a meaningful difference for New Zealanders now and in the future. We have an important role in supporting the Crown in its relationships with Māori under the Treaty of Waitangi. We support democratic government. We are unified by a spirit of service to our communities and guided by the core principles and values of the public service in our work.

What does it mean to work in Aotearoa New Zealand’s Public Service?(external link) — Te Kawa Mataaho The Public Service Commission