Language Assistance Services. Handbook for users 2024.
Published: 5 Jul 2024This handbook is a practical guide to working with the Language Assistance Services Operational Policy from 1 July 2024 when the NAATI standards were adopted across all public sector agencies and the services they fund. The handbook is organised as a series of information notes for staff, usually on the front line, working with people with limited English proficiency. This handbook explains how the policy from 1 July 2024 works in practice.
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File
PDF, 1.4MB, 38 pages