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Language Assistance Services. Handbook for users 2024.

Published: 5 Jul 2024

This handbook is a practical guide to working with the Language Assistance Services Operational Policy from 1 July 2024 when the NAATI standards were adopted across all public sector agencies and the services they fund. The handbook is organised as a series of information notes for staff, usually on the front line, working with people with limited English proficiency. This handbook explains how the policy from 1 July 2024 works in practice.

Type

Guidance

File

PDF, 1.4MB, 38 pages

Responsible Lending Code - July 2024

Published: 2 Jul 2024

The Responsible Lending Code provides guidance on how lenders can meet their responsible lending obligations under the Credit Contracts and Consumer Finance Act 2003. This is version 6 of the Code and is in force from 31 July 2024.

Type

Guidance

File

PDF, 1.1MB, 102 pages