Our People's Experience

Understanding our people’s experience helps MBIE identify opportunities to strengthen leadership, workplace culture, and workforce systems. Insights from workforce data, employee feedback, unions, employee-led networks, and Māori capability partners inform initiatives that strengthen employee experience, workforce capability, and organisational effectiveness.

Infographic summarising employee experience initiatives across workforce groups, timeframe including Pasifika, Tangatawhenua, Asian, Rainbow and Enabling MBIE discovery sprint

Employee engagement and workplace culture

MBIE uses the annual MyVoice@MBIE survey to monitor employee engagement, wellbeing and inclusion. The 2025 survey achieved a 78% response rate. These insights help identify areas impacting workforce experience, engagement, retention, and organisational effectiveness.

Employee engagement indicators showing 98% feel physically safe, 87% feel treated with respect, 80% feel culturally safe, 74% feel psychologically safe, 70% report equitable access to opportunities, and 68% feel a sense of belonging.

Employees describe MBIE as a workplace grounded in care, respect, and inclusion, with trust and psychological safety central to the culture.

“MBIE genuinely cares about being a supportive, inclusive organisation”

– MyVoice@MBIE 2025

Building Workforce and Cultural Capability

Kia Kotahi Mai – Together, We Belong

At MBIE, building cultural capability strengthens respectful leadership, collaboration, and our ability to deliver effectively for New Zealand’s diverse communities and businesses. Through inclusion and cultural capability initiatives, we support culturally responsive workplaces where people feel valued, supported, and able to contribute effectively.

Strengthening Organisational Capability

Inclusion and Belonging (I&B) capability

I&B capability is strengthened through participation in core learning and development initiatives that support respectful workplaces, inclusive leadership, and employee experience. Learning uptake and participation are monitored across the organization, including:

  • Mana Aki 
  • Wall Walk
  • Inclusion and Belonging learning modules (Nō Kōnei Belong/Bullying and Harassment/Unconscious Bias/Including Rainbow Community)

Source: Inclusion and Belonging learning completion data

Māori Crown capability (Whāinga Amorangi)

Māori Crown capability is strengthened through development across four key capability areas:

  • Te Reo Māori
  • Tikanga / Kawa
  • Te Tiriti o Waitangi
  • Engagement with Māori

Progress is monitored quarterly through Whāinga Amorangi dashboards.

Source: Whāinga Amorangi dashboards quarterly reporting