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New Zealand consumer surveys

The Consumer Protection team conducts biennial New Zealand Consumer Surveys (NZCS) to find out what adult New Zealanders know about consumer laws and it explores how they behave when they experience problems with products and services. The surveys provide national level insights on the health of the Consumer & Commercial regulatory system, and enable changes to be monitored.

Privacy

This privacy information applies to personal information collected through this website and MBIE Customer Service Centre.

Summary of submissions from consultation on proposed changes to ACC regulations for Chinese medicine, paramedics and audiometrists

On 18 April 2024, MBIE on behalf of the Minister for ACC released a consultation document on proposed changes to regulations made under the Accident Compensation Act 2001, essentially addressing the following three topics: Chinese medicine, paramedics, and audiometrists.

Effective financial dispute resolution: Summary of discussion paper

The Ministry of Business, Innovation, and Employment is seeking feedback on the effectiveness of New Zealand’s financial dispute resolution system and whether there are opportunities for improvements.