Manager Determinations

Tēnei tūranga – About the role

The primary focus of the Determinations team is to support the Chief Executive to exercise their powers to make determinations under the Building Act. Determinations are important aspects of the Building Act as they provide clarity on the operation of our performance based regulatory regime as well as providing a mechanism for participants in the sector to resolve disputes.

The Manager Determinations is a leadership and management position that reports to the Head of Building System Delivery & Assurance and leads a team of people leaders and technical experts to ensure the Determinations team can effectively deliver its regulatory functions with a view to continuously improving. The Determinations function is a quasi-judicial Tribunal.

The role is responsible for setting the strategic direction and work programme of the determinations function, ensuring effective and efficient delivery of determinations decisions and ensuring the team’s capacity, skillsets and resources are best applied to deliver determinations services consistent with relevant statutes and best practice standards.

As part of the Building System Delivery & Assurance Leadership Team, the Manager Determinations is also expected to contribute to the leadership of the wider building system.

Ngā herenga – Requirements of the role

Personal specifications

• Experience in strategic direction setting together with strategic and operational management experience at senior level.
• Experience leading a quasi-judicial tribunal or Tribunal function.
• Ability to understand, use and explain the building regulatory framework, in particular in relation to the responsibilities of the Determinations team under the Building Act.
• Good understanding of the issues facing the building and construction sector.
• Experienced in understanding and analysing complex information and identifying key issues.
• Ability to work in a demanding and complex environment with statutory timeframes.
• Advanced decision making and problem solving skills.
• Proven ability to lead, develop and manage a team.
• Experienced at developing and delivering a work programme, including enabling tools and processes.
• Experienced in communication of complex information through written documents.
• Able to communicate and persuade using a range of oral, written and visual mediums in diverse situations.
• Demonstrated experience in developing and maintaining an environment focused on continuous improvement to enhance organisational and regulatory performance.
• Ability to quickly identify, establish and build strong working relationships within MBIE and across the sector.
• Proven ability to develop trust and credibility with senior managers and stakeholders.
• Excellent change leadership, communication and coaching skills to embed a culture of excellence in the team.
• Strong ability to coach and mentor others by sharing their own experience and helping to challenge.
• Knowledge of public sector requirements, processes and Government decision-making and operating procedures.
• Excellent communication, negotiating and influencing skills.

Qualifications

• A tertiary qualification in a relevant field, or extensive and comparable relevant experience.

Takohanga tuhinga o mua – Key accountabilities and deliverables

Critical areas of success

• Provide support to the team and the function through strategic direction setting, the use of sound improvement processes and solutions and supporting services.
• Responsible for strategic direction setting for the Determinations function.
• Responsible for the effective and efficient delivery of Determinations statutory decisions.
• Works collaboratively as part of the Building System Delivery & Assurance leadership team to help drive change and work together to lift the overall performance and culture of the team.
• Leads in developing and implementing a framework, approach and processes for Determinations cases and decisions.
• Ensures team members carry out Determinations functions to a high standard and in accordance with relevant statutes and agreed processes and procedures.
• Responsible for all planning, monitoring and other management functions for the Determinations team.
• Takes a leadership position to drive desired outcomes, especially in relation to the regulatory objectives of the determinations function.
• Partners with the Head of Building System Delivery & Assurance and wider Building System Delivery & Assurance Leadership Team to develop, articulate and give effect to the team’s strategy and other key priority work programmes.
• Applies strong intellectual capability and judgement to analyse large, complex issues and readily grasps and synthesises ideas, analysis and advice produced by others.
• Is viewed as a trusted advisor and a recognised expert in case management and dispute resolution by senior leaders in MBIE and the wider State Sector.
• Leads complex and ambiguous issues with significant sensitivity and risk, by providing authoritative and frank advice that recognises the choices and constraints, anticipates needs, predicts and plans for potentially controversial or sensitive issues.
• Develop and enhance open and trusting relationships and strategic alliances with other Building Systems Managers to underpin successful service delivery and regulatory stewardship.
• Develop and enhance key relationships across the sector.

People leadership

• Build and maintain a high-performing team that is capable of developing and delivering innovative advice, products and services to support MBIE’s strategic direction.
• Fosters an open, collaborative environment that encourages quality, innovation, ongoing learning and knowledge sharing.
• Able to self-identify areas in personal approach and adapt and strengthen when required to deliver results and model exemplary behaviour to set the example for others.
• Managing self and anticipating leadership needs by taking initiative without waiting for a directive.
• Models exemplary management and leadership behaviours and MBIE values.
• A deep level of self-awareness and demonstrated experience in adapting your approach with others as necessary to optimise your effectiveness.
• Establishes clear accountabilities, expectations and performance standards with direct reports and ensures regular performance management and development occurs.
• Monitors individual, team and branch performance to ensure that performance targets are met.
• Effectively and consistently identifies and manages risk.
• Anticipates future capability needs in human resources, identifies gaps in capability and addresses these gaps through targeted recruitment and development or other actions.
• Coaches, mentors and develops staff to meet the needs of MBIE now and in the future.
• Identifies and develops talent for key roles in Determinations.

Relationship management

• Manage constructive working relationships with work colleagues and external stakeholders to enhance understanding and co-operation needed to achieve desired results.
• Participates as an active leadership team member and contributes knowledge and expertise needed to achieve MBIE’s outcomes.
• Develops effective working relationships with other MBIE managers and staff in order to transfer knowledge and learning from the Determinations unit to the wider organisation.
• Represents whole-of-Ministry views and protects its reputation in external interactions.
• Builds strategic alliances with key government and non-government representatives, including national and international stakeholders, to ensure MBIE’s views are influential in their decision-making.
• Tests the effectiveness of stakeholder relationships using a range of appropriate measures and processes (including stakeholder feedback).

Wellbeing, health and safety

• Displays commitment through actively supporting all safety and wellbeing initiatives.
• Ensures own and others safety at all times.
• Complies with relevant safety and wellbeing policies, procedures, safe systems of work and event reporting.
• Reports all incidents/accidents, including near misses in a timely fashion.
• Is involved in health and safety through participation and consultation.

Tō tūranga i roto i te Manatū – Your place in the Ministry

The Manager Determinations position reports into the Head of Building System Delivery & Assurance within the Building and Tenancy branch. The branch sits within the Te Whakatairanga Service Delivery group.

More information about MBIE's structure

Ngā Kawenga Ārahitanga – Leadership Expectations

At MBIE our leadership expectations provide consistent language for how we expect our leaders to lead at MBIE. They are supported by our values, and the Public Sector leadership capabilities as described in the Leadership Success Profile (LSP).

Leadership Expectations - Ngā Kawenga Ārahitanga (MBIE)

Lead by example - Whakatinana hei tauira
Enable our people - Whakaāhei ō tātou tangata
Deliver what matters - Whakatutuki ngā manako

Matatautanga – Competencies (Leadership Success Profile)

The Leadership Success Profile (LSP) is a leadership capability framework, developed by the New Zealand public sector for the New Zealand public sector. It creates a common language for leadership and establishes what great leadership looks like. You can look at the twelve underpinning capabilities and four leadership characters here: Leadership Success Profile | Te Kawa Mataaho Public Service Commission(external link)

To mātou aronga – What we do for Aotearoa New Zealand

Hīkina Whakatutuki is the te reo Māori name for the Ministry of Business, Innovation and Employment. Hīkina means to uplift. Whakatutuki means to move forward, to make successful. Our name speaks to our purpose, Grow New Zealand for All.

To Grow New Zealand for All, we put people at the heart of our mahi. Based on the principles of Te Tiriti o Waitangi / The Treaty of Waitangi, we are committed to upholding authentic partnerships with Māori.

As agile public service leaders, we use our breadth and experience to navigate the ever-changing world. We are service providers, policy makers, investors and regulators. We engage with diverse communities, businesses and regions. Our work touches on the daily lives of New Zealanders. We grow opportunities (Puāwai), guard and protect (Kaihāpai) and innovate and navigate towards a better future (Auaha).

Te Tiriti o Waitangi

As an agency of the public service, MBIE has a responsibility to contribute to the Crown meeting its obligations under Te Tiriti o Waitangi (Te Tiriti). Meeting our commitment to Te Tiriti will contribute towards us realising the overall aims of Te Ara Amiorangi – Our Path, Our Direction, and achieve the outcome of Growing New Zealand for All. The principles of Te Tiriti - including partnership, good faith, and active protection – are at the core of our work. MBIE is committed to delivering on our obligations as a Treaty partner with authenticity and integrity and to enable Māori interests. We are committed to ensuring that MBIE is well placed to meet our obligations under the Public Service Act 2020 (Te Ao Tūmatanui) to support the Crown in strengthening the Māori/Crown Relationship under the Treaty and to build MBIE’s capability, capacity and cultural intelligence to deliver this.

Mahi i roto i te Ratonga Tūmatanui – Working in the public service

Ka mahitahi mātou o te ratonga tūmatanui kia hei painga mō ngā tāngata o Aotearoa i āianei, ā, hei ngā rā ki tua hoki. He kawenga tino whaitake tā mātou hei tautoko i te Karauna i runga i āna hononga ki a ngāi Māori i raro i te Tiriti o Waitangi. Ka tautoko mātou i te kāwanatanga manapori. Ka whakakotahingia mātou e te wairua whakarato ki ō mātou hapori, ā, e arahina ana mātou e ngā mātāpono me ngā tikanga matua o te ratonga tūmatanui i roto i ā mātou mahi.

In the public service we work collectively to make a meaningful difference for New Zealanders now and in the future. We have an important role in supporting the Crown in its relationships with Māori under the Treaty of Waitangi. We support democratic government. We are unified by a spirit of service to our communities and guided by the core principles and values of the public service in our work.

What does it mean to work in Aotearoa New Zealand’s Public Service?(external link) — Te Kawa Mataaho The Public Service Commission