New insights into hospitality and tourism workforce

The Hospitality and tourism employment: Strengthening futures 2025 report provides a snapshot of workforce perspectives on career development, pay, working conditions and the broader drivers shaping employment in the sector.

The 2025 survey was conducted by Auckland University of Technology from 14 October to 23 November 2025, and gathered 957 responses from across all sub-sectors of hospitality and tourism.

This new research completed by AUT builds on 2 earlier national surveys in 2022 and 2024. As the third survey in the series, the 2025 report creates a longitudinal data set to strengthen the evidence base needed to support sustainable, high-quality hospitality and tourism employment across New Zealand.

Read the full employment survey results:

Hospitality and tourism employment: Strengthening futures 2025