Programme Manager

Tēnei tūranga – About the role

Reporting to the General Manager Tourism and Hospitality, the Programme Manager, ICC Men’s T20 World Cup 2028 will oversee and direct MBIE’s role as Crown lead agency for New Zealand’s involvement in this high-profile international sporting event.

This is a strategic leadership role, responsible for ensuring the Crown’s interests are well represented, government objectives are achieved, and New Zealand maximises the opportunity of hosting the tournament. The role will provide senior leadership across a complex cross-government programme, including oversight of governance, investment, risk, assurance, reporting and delivery arrangements.

The Programme Manager will work closely with Ministers, senior officials, government agencies, New Zealand Cricket, the International Cricket Council, host cities, venues and other delivery partners to support successful tournament delivery and identify opportunities to create wider leverage and legacy benefits for New Zealand. Leading the delivery of this programme, this role will work with partners to maximise the economic, tourism, trade, cultural, community and participation benefits arising from the tournament.

The Programme Manager will lead a small team and be expected to provide clear direction, manage priorities and resources effectively, and ensure high-quality advice and reporting to senior leaders, governance groups and Ministers.

Ngā herenga – Requirements of the role

Personal specifications

The ideal candidate will have: 

• Demonstrated experience in leading complex work programmes and teams within the public sector.
• Strong relationship management and influencing skills, with a proven ability to work effectively with senior stakeholders across government and industry.
• Experience in programme, financial and contract management, including governance, risk and funding oversight.
• Excellent written and verbal communication skills, including the ability to provide strategic advice to senior leaders and Ministers.
• Demonstrated strategic thinking, analytical and problem-solving skills, with the ability to identify risks, opportunities and emerging issues.
• Strong organisational skills, with the ability to manage multiple priorities and deliver results in a complex environment.
• Demonstrated drive, resilience and accountability for delivering results in complex and ambiguous environments.
• Established relationships with stakeholders relevant to major events, sport, tourism or government would be advantageous.

Qualifications

• A degree in a relevant field (e.g. finance, commerce, marketing, law, event management) or equivalent work experience.

Takohanga tuhinga o mua – Key accountabilities and deliverables

Critical areas of success

• Lead the Crown's involvement in the planning, delivery and oversight of the ICC Men's T20 World Cup 2028 programme, ensuring Crown interests are effectively represented and reflected in key decisions.
• Ensure Ministers, senior officials and governance groups have confidence the tournament is on track to deliver government objectives, with clear visibility of progress, risks and opportunities.
• Anticipate and remove barriers to delivery, maintain critical timeframes and intervene if delivery is off track.
• Maintain a strategic overview of the programme, providing leadership on emerging risks, end-to-end ownership of programme outcomes, issues and opportunities, and ensuring Crown investment is well governed.
• Lead relationships with New Zealand Cricket, the ICC, host cities, venue operators and government agencies, building effective collaboration and alignment across stakeholders.
• Lead and drive a cross-government leverage and legacy programme that maximises the tournament's economic, tourism, trade, cultural and community benefits, ensuring opportunities are identified, prioritised and delivered in partnership with government agencies and key stakeholders.
• Support New Zealand's reputation as a world-class host nation through successful tournament delivery and effective stakeholder engagement.

General management

• The Programme Manager is accountable for ensuring the Crown's investment in the ICC Men's T20 World Cup 2028 is effectively governed, managed, delivered and monitored to achieve agreed government outcomes.
• Managing the Crown's investment, contracts, funding agreements, programme expenditure and resources, ensuring compliance with financial obligations, performance requirements, approved budgets and delegations.
• Ensuring effective governance, assurance, monitoring and reporting frameworks are in place to support decision-making, Ministerial oversight and delivery of government outcomes.
• Aligning programme priorities with wider government objectives and MBIE's strategic direction.
• Identifying, managing and escalating risks and issues, and ensuring appropriate risk management and assurance processes are maintained across the programme and within MBIE.
• Contributing to the continuous improvement of programme management practices and processes.

Leadership

• Provides leadership that engages and motivates others to succeed and develop, and proactively share experience, knowledge and ideas.
• Models MBIE's values and culture, fostering an open, collaborative environment that encourages innovation, learning and knowledge sharing.
• Actively participates in discussions on performance and career development.
• Provides strategic leadership and direction to a high-performing team.

Project and team management

• Apply sound programme, project and people management practices to ensure the team operates effectively and efficiently and delivers agreed outputs to support achievement of MBIE outcomes.
• Plans and prioritises work effectively, managing resources, monitoring progress and reporting on delivery against programme objectives, plans and strategies.
• Provides clear leadership, direction and support to the team, allocating work effectively and enabling successful delivery of programme objectives and resolution of complex issues.
• Can manage strategically difficult programmes and projects that span a number of complex issues over an extended period of time.
• Continually reviews and considers improvement to all elements of the role’s operations.
• Establishes clear accountabilities and performance expectations, actively managing and developing individual and team performance to achieve required outcomes.
• Works collaboratively across MBIE and government agencies to support programme objectives.

Leading coaching and mentoring

• Contributes to a high-performing team that is capable of delivering innovative advice, products and services to support MBIE’s strategic direction.
• Provides intellectual support and coaches others on process, development of expertise in subject matter and knowledge of institutional practice.
• Provides constructive, timely and specific feedback to team members and gives credit for tasks well done.
• Motivates team members and gives them opportunities to participate.
• Supports, without taking away ownership of work output or ideas from managers and analysts.
• Seeks and explores opportunities to develop the capability of others in the team.
• Creates an inclusive, collaborative and high-performing team culture that encourages learning, innovation and continuous improvement.

Relationship management

• Manage constructive working relationships with work colleagues and external stakeholders to enhance understanding and cooperation needed to achieve desired results.
• Builds and maintains strategic relationships with senior stakeholders across government, New Zealand Cricket, the ICC, host cities, venue operators and other key delivery partners.
• Represents MBIE and the Crown in senior stakeholder, governance and cross-government forums.
• Provides leadership and influence across agencies and stakeholders to support programme objectives and successful tournament delivery.
• Develops and leverages strategic partnerships to maximise opportunities and outcomes arising from the ICC Men's T20 World Cup 2028.
• Engages effectively with stakeholders, building trust, alignment and support for programme priorities and decisions.
• Represents whole-of-MBIE interests and protects the Ministry's reputation in external engagements.

Organisational commitment and public service

• Role model the standards of Integrity and Conduct for the Public Sector.
• Contributes to the development of, and helps promote and builds commitment to MBIE’s vision, mission, values and services.
• Willingly undertakes any duty required within the context of the position.
• Understands Equal Employment Opportunities (EEO) principles and the application of these to MBIE.
• Complies with all legislative requirements and good employer obligations.

Delegations

The role operates within delegated financial and human resource authorities and is responsible for:

• Managing approved programme budgets and expenditure relating to the ICC Men's T20 World Cup 2028.
• Ensures expenditure, procurement and contract management activities comply with approved delegations and MBIE policies.

Wellbeing, health and safety

• Displays commitment through actively supporting all safety and wellbeing initiatives.
• Ensures own and others' safety at all times.
• Complies with relevant safety and wellbeing policies, procedures, safe systems of work and event reporting.
• Reports all incidents/accidents, including near misses in a timely fashion.
• Is involved in health and safety through participation and consultation.

Tō tūranga i roto i te Manatū – Your place in the Ministry

The Programme Manager, ICC Men’s T20 World Cup 2028 position reports into the General Manager Tourism and Hospitality within the Tourism and Hospitality branch. The branch sits within the Labour, Science and Enterprise group.

More information about MBIE’s structure

To mātou aronga – What we do for Aotearoa New Zealand

Hīkina Whakatutuki is the te reo Māori name for the Ministry of Business, Innovation and Employment. Hīkina means to uplift. Whakatutuki means to move forward, to make successful. Our name speaks to our purpose – Grow New Zealand for All.

To Grow New Zealand for All, we put people at the heart of our mahi (work). Based on the principles of Te Tiriti o Waitangi / The Treaty of Waitangi, we are committed to upholding authentic partnerships with Māori.

• As agile public service leaders, we use our breadth and experience to navigate the ever-changing world.
• We are service providers, policy makers, investors and regulators. We engage with diverse communities, businesses and regions. Our work touches on the daily lives of New Zealanders.
• We grow opportunities (Puāwai), guard and protect (Kaihāpai) and innovate and navigate towards a better future (Auaha).

Ngā matatau – Our competencies

Cultivates innovation We create new and better ways for the organisation to be successful by challenging the status quo generating new and creative ideas and translating them into workable solutions.

Nimble learning We are curious and actively learn through experimentation when tackling new problems by learning as we go when facing new situations and challenges.

Customer focus We build strong customer relationships and deliver customer-centric solutions by listening and gaining insights into the needs of the communities we serve and actively seeking and responding to feedback.

Decision quality We make quality and timely decisions that shape the future for our communities and keep the organisation moving forward by relying on an appropriate mix of analysis, wisdom, experience, and judgement to make valid and reliable decisions.

Action oriented We step up, taking on new opportunities and tough challenges with purpose, urgency and discipline by taking responsibility, ownership and action on challenges, and being accountable for the results.

Collaborates We connect, working together to build partnerships with our communities, working collaboratively to meet shared objectives by gaining trust and support of others; actively seeking the views, experiences, and opinions of others and by working co-operatively with others across MBIE, the public sector and external stakeholder groups.

Te Tiriti o Waitangi

As an agency of the public service, MBIE has a responsibility to contribute to the Crown meeting its obligations under Te Tiriti o Waitangi (Te Tiriti).

Meeting our commitment to Te Tiriti will contribute towards us realising the overall aims of Te Ara Amiorangi – Our Path, Our Direction, and achieve the outcome of Growing New Zealand for All.

The principles of Te Tiriti – including partnership, good faith, and active protection – are at the core of our work.

MBIE is committed to delivering on our obligations as a Treaty partner with authenticity and integrity and to enable Māori interests. We are committed to ensuring that MBIE is well placed to meet our obligations under the Public Service Act 2020 (Te Ao Tūmatanui) to support the Crown in strengthening the Māori/Crown Relationship under the Treaty and to build MBIE’s capability, capacity and cultural intelligence to deliver this.

Mahi i roto i te Ratonga Tūmatanui – Working in the public service

Ka mahitahi mātou o te ratonga tūmatanui kia hei painga mō ngā tāngata o Aotearoa i āianei, ā, hei ngā rā ki tua hoki. He kawenga tino whaitake tā mātou hei tautoko i te Karauna i runga i āna hononga ki a ngāi Māori i raro i te Tiriti o Waitangi. Ka tautoko mātou i te kāwanatanga manapori. Ka whakakotahingia mātou e te wairua whakarato ki ō mātou hapori, ā, e arahina ana mātou e ngā mātāpono me ngā tikanga matua o te ratonga tūmatanui i roto i ā mātou mahi.

In the public service we work collectively to make a meaningful difference for New Zealanders now and in the future. We have an important role in supporting the Crown in its relationships with Māori under the Treaty of Waitangi. We support democratic government. We are unified by a spirit of service to our communities and guided by the core principles and values of the public service in our work.

What does it mean to work in Aotearoa New Zealand’s Public Service?(external link) — Te Kawa Mataaho The Public Service Commission