Team Leader Investigations

Tēnei tūranga – About the role

Business Registries (NZ Companies Office) is a sub-branch of the Market Integrity Branch of Te Whakatairanga Service Delivery Group, MBIE. Our vision is to deliver world leading regulation to protect fairness and integrity of markets in New Zealand, in line with the Ministry's purpose of 'Grow New Zealand for All' and towards Te Whakatairanga Service Delivery's unique contribution to the goal 'Fair Markets That Thrive'.

Business Registries is the authoritative source of information about a variety of corporate entities, securities over personal property, and financial products. We are the guardians of New Zealand's core business information through the Companies and NZBN register and play a crucial role in building trust and confidence in our economy, helping to make New Zealand a place where doing business is easy, transparent and fair.

The Team Leader Investigations is a people leader role within Business Registries.  The Investigations Team is responsible for undertaking investigative and enforcement work primarily on behalf of the Registrar of Companies (Business Registries) and the Official Assignee of New Zealand (Insolvency and Trustee Service).

The Team Leader Investigations actively contributes to the overall compliance and enforcement strategy of both Business Registries and the Insolvency and Trustee Service, and work in partnership with their team and colleagues to achieve objectives.

The Team Leader Investigations brings their understanding, experience, technical knowledge and perspective to manage and lead the functions of the Investigations team. The role requires someone who possesses a detailed understanding of the various legislative systems the Investigations and Compliance Team operates within.

The Team Leader Investigations is responsible for ensuring quality and consistency of practices in relation to their team’s work. They bring strong interpersonal skills and the ability to work positively.

The Team Leader Investigations fosters and encourages an integrated, collaborative approach to the work undertaken in the Investigations space and envisages how the team’s work fits into the wider regulatory environment.  This is essential in ensuring the best possible outcomes for New Zealanders are achieved.

The Team Leader Investigations has leadership accountability of seven direct reports.  The role sits alongside Team Leader Compliance and reports to the Manager Investigations and Compliance.

Ngā herenga – Requirements of the role

Personal specifications

• Experience in leading, planning and/or undertaking complex criminal investigations and prosecutions.
• Demonstrated sound understanding of New Zealand legislation, particularly the Companies, Insolvency, Incorporated Societies, Privacy and Official Information Acts.
• Familiarity with the offence provisions of the Retirement Villages, Insolvency Practitioners Regulation, Patents, Trademarks, Copyrights and Consumer Contracts Acts.
• Sound knowledge of the legislation governing prosecution processes, e.g. Solicitor-General’s Enforcement Guidelines, Criminal Procedures Act, New Zealand Bill of Rights Act, Evidence Act.›    Demonstrated planning and organising skills, including ability to maintain performance when under pressure, critical assessment of workflows, and appropriate prioritising of work.
• Excellent communication skills and ability to identify and manage risk.
• Proven ability to make decisions with incomplete or uncertain facts.
• Experience in developing and maintaining key networks with stakeholders.
• Demonstrated ability developing and maintaining an environment focused on continuous improvement to enhance team performance and simplify work processes.
• Experience in leading, coaching and mentoring others to achieve results and professional growth.
• Demonstrated commitment to self-management and continuous improvement.
• Strong action orientation and proven ability to drive results.
• Demonstrated ability to develop and maintain positive working relationships at any level, including developing trust and credibility with managers and staff.
• Demonstrated experience in managing complaints from the public.
• Tertiary qualification, preferably in law enforcement or related field, and/or proven relevant experience in criminal investigation and prosecution related work.
• Credit check required (yes).
• Required to drive (yes).
• Police vetting (no).

Takohanga tuhinga o mua – Key accountabilities and deliverables

Operational leadership

• Ensures prosecutions are undertaken in accordance with the Solicitor-General’s Enforcement guidelines and in a fiscally responsible manner.
• Establishes clear expectations and performance standards, including internal quality assurance processes with direct reports.
• Manages work allocation and workload, monitors individuals and team to ensure that performance targets are met.
• Coaches, mentors and develops staff to meet the needs of the organisation now and in the future.
• Identifies and develops talent for key roles to ensure business continuity.
  ›    Provide day-to day leadership and demonstrate technical expertise in regard to the investigative provisions of the relevant corporate legislation.
• Ensures high-quality written communication between investigations team and external providers.
• Provide leadership that engages and motivates others to succeed and develop, and proactively share experience, knowledge and ideas.
• Models exemplary management and leadership behaviours, and state sector ethics and values.
• Creates a sense of vision, engages and motivates people to participate, and makes things happen.
• Fosters an open, collaborative environment that encourages quality, innovation, ongoing learning and knowledge sharing.
• Effectively and consistently identifies and manages risk, engaging with identified stakeholders where necessary.

Relationship management

• Build and maintain enduring relationships with colleagues within MBIE, and stakeholders across government sector within New Zealand.
• Effectively influence and contribute to an authorising environment.
• Represents whole-of-Ministry views and protects its reputation in any external interactions.

Customer focus

• Delivers a targeted service to internal and external stakeholders. Works to a high standard and always looks for ways to do things better.
• Identifies the needs or expectations of customers and works hard to meet deadlines.
• Treats internal customers with the same courtesies they would extend to external customers.
• Maintains professionalism and always looks to improve service.
• Takes turn in a roster to enable team availability for face to face (in person) meetings with members of the public at relevant MBIE sites.

Monitoring and reporting

• Monitors and manages on-going performance of their team.
• Ensures regular and proactive reporting is undertaken, and that analysis and insights from the data collected are shared to identify trends, implement proactive measures and ensure continuous improvement of services.
• Manages internal quality assurance processes for their team.
• Engages with identified stakeholders to assist in managing risk.
• Provides input into projects and programmes of work, especially around legislative or process changes.
• Anticipate and implement process and procedural improvements based on legal changes or precedence and any changes to best practice approaches to ensure team continue to operate effectively and align with statutory requirements and best practices.

Wellbeing, health and safety

• Displays commitment through actively supporting all safety and wellbeing initiatives.
• Ensures own and others safety at all times.
• Complies with relevant safety and wellbeing policies, procedures, safe systems of work and event reporting.
• Reports all incidents/accidents, including near misses in a timely fashion.
• Is involved in health and safety through participation and consultation.

Tō tūranga i roto i te Manatū – Your place in the Ministry

The Team Leader Investigations position reports into the Manager Investigations and Compliance within the Market Integrity branch. The branch sits within the Te Whakatairanga Service Delivery group.

More information about MBIE's structure

Ngā Kawenga Ārahitanga – Leadership Expectations

At MBIE our leadership expectations provide consistent language for how we expect our leaders to lead at MBIE. They are supported by our values, and the Public Sector leadership capabilities as described in the Leadership Success Profile (LSP).

Leadership Expectations - Ngā Kawenga Ārahitanga (MBIE)

Lead by example - Whakatinana hei tauira
Enable our people - Whakaāhei ō tātou tangata
Deliver what matters - Whakatutuki ngā manako

Matatautanga – Competencies (Leadership Success Profile)

The Leadership Success Profile (LSP) is a leadership capability framework, developed by the New Zealand public sector for the New Zealand public sector. It creates a common language for leadership and establishes what great leadership looks like. You can look at the twelve underpinning capabilities and four leadership characters here: Leadership Success Profile | Te Kawa Mataaho Public Service Commission(external link)

To mātou aronga – What we do for Aotearoa New Zealand

Hīkina Whakatutuki is the te reo Māori name for the Ministry of Business, Innovation and Employment. Hīkina means to uplift. Whakatutuki means to move forward, to make successful. Our name speaks to our purpose, Grow New Zealand for All.

To Grow New Zealand for All, we put people at the heart of our mahi. Based on the principles of Te Tiriti o Waitangi / The Treaty of Waitangi, we are committed to upholding authentic partnerships with Māori.

As agile public service leaders, we use our breadth and experience to navigate the ever-changing world. We are service providers, policy makers, investors and regulators. We engage with diverse communities, businesses and regions. Our work touches on the daily lives of New Zealanders. We grow opportunities (Puāwai), guard and protect (Kaihāpai) and innovate and navigate towards a better future (Auaha).

Te Tiriti o Waitangi

As an agency of the public service, MBIE has a responsibility to contribute to the Crown meeting its obligations under Te Tiriti o Waitangi (Te Tiriti). Meeting our commitment to Te Tiriti will contribute towards us realising the overall aims of Te Ara Amiorangi – Our Path, Our Direction, and achieve the outcome of Growing New Zealand for All. The principles of Te Tiriti - including partnership, good faith, and active protection – are at the core of our work. MBIE is committed to delivering on our obligations as a Treaty partner with authenticity and integrity and to enable Māori interests. We are committed to ensuring that MBIE is well placed to meet our obligations under the Public Service Act 2020 (Te Ao Tūmatanui) to support the Crown in strengthening the Māori/Crown Relationship under the Treaty and to build MBIE’s capability, capacity and cultural intelligence to deliver this.

Mahi i roto i te Ratonga Tūmatanui – Working in the public service

Ka mahitahi mātou o te ratonga tūmatanui kia hei painga mō ngā tāngata o Aotearoa i āianei, ā, hei ngā rā ki tua hoki. He kawenga tino whaitake tā mātou hei tautoko i te Karauna i runga i āna hononga ki a ngāi Māori i raro i te Tiriti o Waitangi. Ka tautoko mātou i te kāwanatanga manapori. Ka whakakotahingia mātou e te wairua whakarato ki ō mātou hapori, ā, e arahina ana mātou e ngā mātāpono me ngā tikanga matua o te ratonga tūmatanui i roto i ā mātou mahi.

In the public service we work collectively to make a meaningful difference for New Zealanders now and in the future. We have an important role in supporting the Crown in its relationships with Māori under the Treaty of Waitangi. We support democratic government. We are unified by a spirit of service to our communities and guided by the core principles and values of the public service in our work.

What does it mean to work in Aotearoa New Zealand’s Public Service?(external link) — Te Kawa Mataaho The Public Service Commission