Senior Compliance Officer Financial Registries

Tēnei tūranga – About the role

Business Registries (NZ Companies Office) is a sub-branch of the Market Integrity Branch of Te Whakatairanga Service Delivery Group, MBIE.  Our vision is to deliver world leading regulation to protect fairness and integrity of markets in New Zealand, in line with the Ministry's purpose of 'Grow New Zealand for All' and towards Te Whakatairanga Service Delivery's unique contribution to the goal 'Fair Markets That Thrive'.

Business Registries is the authoritative source of information about a variety of entities, securities over personal property, and financial products. We are the guardians of New Zealand's core business information through the Companies and NZBN register and play a crucial role in building trust and confidence in our economy, helping to make New Zealand a place where doing business is easy, transparent and fair. 

The Senior Compliance Officer Financial Registries is responsible for ensuring quality and consistency of advice and practices in the  assessment of entities wishing to seek registration as a financial service provider in accordance with the Financial Service Providers (Registration and Dispute Resolution) Act 2008.  The Senior Compliance Officer Financial Registries will review applications received, identifying and interrogating applications that are considered to be of high risk. 

The Senior Compliance Officer Financial Services is also responsible for the deregistration of financial service providers who are non-compliant with the requirements outlined in the Financial Service Providers (Registration and Dispute Resolution) Act 2008.  They will also work closely with other government agencies, such as the FMA and the DIA. 

The Senior Compliance Officer Financial Registries will actively contribute to the overall compliance and enforcement strategy of Business Registries, and work in partnership with their manager and colleagues to achieve objectives. They bring strong interpersonal skills and ability to work positively and cooperatively within a team.

Ngā herenga – Requirements of the role

Personal specifications

• Demonstrated ability of a sound understanding of New Zealand legislation, particularly the Financial Service Providers (Registration and Dispute Resolution), Companies, Privacy and Official Information Acts
• An analytical thinker with planning and organising skills including the ability to maintain a high level of performance when under pressure.
• Ability at an early stage of an application interrogation to identify and manage indicators of high risk and gauge the level of enquiry needed to meet desired outcomes.
• Demonstrated planning and organising skills, including ability to undertake critical assessments of workflows, and appropriate prioritising of work.
• Excellent written and verbal communication skills and a demonstrated confidence when engaging with applicants and other Government agencies.
• Experience in delivering high quality files and reports within prescribed timeframes or other constraints.
• A demonstrated commitment to self-management and continuous improvement.
• Willingly shares knowledge and expertise, both within the team and with others in the wider organisation.
• Welcomes feedback and is receptive to input from others.
• Acts with honesty and integrity.
• A demonstrated ability to develop and maintain positive working relationships at any level, including developing trust and credibility with managers and staff.
• Tertiary qualification, preferably in law enforcement or related field, and/or proven relevant experience in enforcement/compliance related work.
• Credit check required (yes/no)
• Required to drive (yes/no)
• Police vetting (yes/no)

Takohanga tuhinga o mua – Key accountabilities and deliverables

Contributing to the day-to-day work of the team

• Using existing compliance knowledge to identify possible offending and/or risk and relying on experience to determine the appropriate course of action.
• Delivery of compliance services, products and programmes to the highest standards required that actively support and contribute to the achievement of the Ministry’s outcomes and that deliver to the needs of internal and external stakeholders.
• Working closely with managers to determine the most appropriate compliance action in order to achieve the best  and fiscally responsible outcome for matters under consideration.
• Providing updates on compliance progress for relevant reports.
• Carry out site visits to investigate whether offending is occurring against the Financial Service Providers (Registration and Dispute Resolution)
• Assist in gathering intelligence using open-source collection methods to investigate whether offending is occurring against the Financial Service Providers (Registration and Dispute Resolution)
• Assist in providing training when required, to both internal and external audiences.
• Accountability for the quality of work delivered, by ensuring quality assurance and controls in line with best practice are defined and applied in all enforcement and compliance work.

Relationship Management

• Participates as an active team member and contributes knowledge and expertise needed to achieve MBIE’s outcomes.
• Builds and maintains effective relationships and partnerships with internal and external stakeholders, as necessary, in order to identify and share best practice information and to promote the Ministry, its products and services.
• Develops effective working relationships with other MBIE managers and colleagues in order to transfer knowledge and learning from the team to the wider organisation.
• Represents whole-of-Ministry views and protects its reputation in any external interactions.

Customer Focus

• Provides face-to-face (in person) availability at MBIE site 3 days a week as determined by Team Leader Financial Services.

Self-management

• Models positive behaviours.
• Models the desired values and culture of the organisation.
• Willingly shares knowledge, expertise and within the team and with others in the organisation.
• Acts with honesty and integrity.
• Welcomes feedback and is receptive to input from others.

Organisational commitment and public service

• Builds commitment to MBIE’s vision, mission, values and services.
• Willingly undertakes any duty required within the context of the position.
• Manages own personal health and safety, and takes appropriate action to deal with workplace hazards, accidents and incidents.
• Complies with all legislative requirements.
• Adheres to the Ministry’s and State Services Commission Codes of Conduct.

Wellbeing, health & safety

• Displays commitment through actively supporting all safety and wellbeing initiatives.
• Ensures own and others safety at all times
• Complies with relevant safety and wellbeing policies, procedures, safe systems of work and event reporting.
• Reports all incidents/accidents, including near misses in a timely fashion.
• Is involved in health and safety through participation and consultation.

Tō tūranga i roto i te Manatū – Your place in the Ministry

The Senior Compliance Officer Financial Registries position reports into the Team Leader Financial Registries within the Market Integrity branch. The branch sits within the Te Whakatairanga Service Delivery group.

More information about MBIE’s structure

To mātou aronga – What we do for Aotearoa New Zealand

Hīkina Whakatutuki is the te reo Māori name for the Ministry of Business, Innovation and Employment. Hīkina means to uplift. Whakatutuki means to move forward, to make successful. Our name speaks to our purpose, Grow Aotearoa New Zealand for All.

To Grow Aotearoa New Zealand for All, we put people at the heart of our mahi. Based on the principles of Te Tiriti o Waitangi / The Treaty of Waitangi, we are committed to upholding authentic partnerships with Māori.

As agile public service leaders, we use our breadth and experience to navigate the ever-changing world. We are service providers, policy makers, investors and regulators. We engage with diverse communities, businesses and regions. Our work touches on the daily lives of New Zealanders. We grow opportunities (Puāwai), guard and protect (Kaihāpai) and innovate and navigate towards a better future (Auaha).

Ngā matatau – Our competencies

Cultivates innovation We create new and better ways for the organisation to be successful by challenging the status quo generating new and creative ideas and translating them into workable solutions.

Nimble learning We are curious and actively learn through experimentation when tackling new problems by learning as we go when facing new situations and challenges.

Customer focus We build strong customer relationships and deliver customer-centric solutions by listening and gaining insights into the needs of the communities we serve and actively seeking and responding to feedback.

Decision quality We make quality and timely decisions that shape the future for our communities and keep the organisation moving forward by relying on an appropriate mix of analysis, wisdom, experience, and judgement to make valid and reliable decisions.

Action oriented We step up, taking on new opportunities and tough challenges with purpose, urgency and discipline by taking responsibility, ownership and action on challenges, and being accountable for the results.

Collaborates We connect, working together to build partnerships with our communities, working collaboratively to meet shared objectives by gaining trust and support of others; actively seeking the views, experiences, and opinions of others and by working co-operatively with others across MBIE, the public sector and external stakeholder groups.

Te Tiriti o Waitangi

As an agency of the public service, MBIE has a responsibility to contribute to the Crown meeting its obligations under Te Tiriti o Waitangi (Te Tiriti). Meeting our commitment to Te Tiriti will contribute towards us realising the overall aims of Te Ara Amiorangi – Our Path, Our Direction, and achieve the outcome of Growing New Zealand for All. The principles of Te Tiriti - including partnership, good faith, and active protection – are at the core of our work. MBIE is committed to delivering on our obligations as a Treaty partner with authenticity and integrity and to enable Māori interests. We are committed to ensuring that MBIE is well placed to meet our obligations under the Public Service Act 2020 (Te Ao Tūmatanui) to support the Crown in strengthening the Māori/Crown Relationship under the Treaty and to build MBIE’s capability, capacity and cultural intelligence to deliver this.

Mahi i roto i te Ratonga Tūmatanui – Working in the public service

Ka mahitahi mātou o te ratonga tūmatanui kia hei painga mō ngā tāngata o Aotearoa i āianei, ā, hei ngā rā ki tua hoki. He kawenga tino whaitake tā mātou hei tautoko i te Karauna i runga i āna hononga ki a ngāi Māori i raro i te Tiriti o Waitangi. Ka tautoko mātou i te kāwanatanga manapori. Ka whakakotahingia mātou e te wairua whakarato ki ō mātou hapori, ā, e arahina ana mātou e ngā mātāpono me ngā tikanga matua o te ratonga tūmatanui i roto i ā mātou mahi.

In the public service we work collectively to make a meaningful difference for New Zealanders now and in the future. We have an important role in supporting the Crown in its relationships with Māori under the Treaty of Waitangi. We support democratic government. We are unified by a spirit of service to our communities and guided by the core principles and values of the public service in our work.

What does it mean to work in Aotearoa New Zealand’s Public Service?(external link) — Te Kawa Mataaho The Public Service Commission