Senior Advisor Operational Legal Services

Tēnei tūranga – About the role

Business Registries (NZ Companies Office) is a sub-branch of the Market Integrity Branch of Te Whakatairanga Service Delivery Group, MBIE. Our vision is to deliver world leading regulation to protect fairness and integrity of markets in New Zealand, in line with the Ministry's purpose of 'Grow New Zealand for All' and towards Te Whakatairanga Service Delivery's unique contribution to the goal 'Fair Markets That Thrive'.

Business Registries is the authoritative source of information about a variety of entities, securities over personal property, and financial products. We are the guardians of New Zealand's core business information through the Companies and NZBN register and play a crucial role in building trust and confidence in our economy, helping to make New Zealand a place where doing business is easy, transparent and fair.

The Senior Advisor Legal Services provides privacy advice and assessment against the Acts that Business Registries administers. A key part of the role is determining what is public and private information against the Act and the registers, to ensure that MBIE meets its obligations under the different acts, including providing assurance of corporate Privacy requirements.

It is responsible for ensuring the data held across Business Registries is well protected, used appropriately and made available internally and externally in accordance to well thought through processes and procedures.

The role is also responsible for completing privacy breach investigations, making improvement recommendations, working across Business Registries providing training and updating processes and procedures to ensure Business Registries as a function adhere to relevant data management legislation.

The Senior Advisor will undertake assessment of application requests from registrants who meet the requirements for name suppression where there is a valid court order under Domestic Violence Act.

Ngā herenga – Requirements of the role

Personal specifications

• Relevant Tertiary qualification, or equivalent experience in applying Privacy Act principles in a complex operating environment and a registry ecosystem.
• Experience working with registries of a range of data in a large organisation.
• An ability to communicate effectively, verbally and in writing with a wide range of people at all levels, both internal and external to MBIE.
• Experience in reviewing and implementing processes to enhance business improvement and service delivery.
• An in depth understanding of the Privacy Act and other relevant legislation and how these apply to the data collected and maintained by Business Registries.
• Experience in undertaking privacy breach investigations/reviews, recommend and implement improvements to prevent repeat breaches.
• Strong background in audit frameworks and processes with a focus on working with the business to effectively implement responses to audit findings and/or privacy event findings.
• Experience in completing and / or managing pre-audit, system and process assurance, or peer reviews and programmes or similar programmes.
• A sound understanding of all elements of data risk management and assurance with particular experience in the frameworks and tools suited to effective data risk and assurance within high volume, high integrity environments.
• Experience in developing and delivering effective training and facilitating workshops.
• Experience in facilitating working groups to develop assurance and compliance improvement initiatives and solutions for use across a large team/group.
• Strong organisational skills, with the ability to prioritise and work to deadlines.
• Able to be self-motivated with little supervision required.
• Strong and persuasive communications including written and oral presentation skills.
• Experience developing implementation plans for new policies, process and systems.
• Ability to assimilate and translate new information or changes that are legislative and/or ICT in nature.
• A sound working knowledge of public sector processes.
• Proven ability to build and maintain relationships with both internal and external stakeholders.
• An in depth understanding of how businesses operate across Aotearoa, including their engagement with government agencies.
• Positively influences internal and external stakeholders, and earns their respect, trust and confidence.
• Must have the legal right to live and work in New Zealand.

Takohanga tuhinga o mua – Key accountabilities and deliverables

Key deliverables

• Develop, document and manage operational team processes and procedures, to ensure the integrity of Business Registries data is maintained at all times.
• Investigate or review any privacy breaches or near misses in accordance with MBIE and BR processes, analyse to understand the cause of the breach and make recommendations for improvements to our processes, and implement these as appropriate.
• Develop training materials and deliver training and/or workshops to Business Registries employees as well as service centre staff in a timely manner to ensure everyone working with Business Registries are aware of their obligations when handling data.
• Develop and deliver presentations to visiting international and national delegations and other stakeholders as required.
• Act as an escalation point for more complex NZBN operational queries and tasks received through various channels.
• Provide input and advice to project teams and other change processes to ensure data collected and maintained by Business Registries is appropriately considered and protected throughout change, updates and improvements.
• Provide advice to relevant teams enabling the operational implementation and management activity across the product lifecycle of Business Registries applications.
• Taking a growth mindset approach to Privacy, when championing the management of privacy within Business Registries, sharing knowledge and expertise to support the capability uplift across Business Registries.
• Engage and co-ordinate relationships with and between the key areas within MBIE responsible for delivering aspects of data stewardship, privacy and the work programme.
• Build trust and understanding of the data and privacy functions and objectives with key clients and stakeholders.
• Manage data sharing agreements and MOUs.
• Support the NZBN bulk data and data matching service.

Personal leadership

• Provides role modelling that engages and motivates others to succeed and develop, and proactively share experience, knowledge and ideas.
• Models exemplary behaviours, and State sector ethics and values.
• Creates a sense of vision, engages and motivates people to participate, and makes things happen.
• Communicates, engages and consults with key stakeholders to achieve business results.
• Fosters an open, collaborative environment that encourages quality, innovation, on-going learning and knowledge sharing.

Communication and relationship management

• Communicates confidently and effectively.
• Presents and expresses ideas effectively in a range of contexts and settings, adjusting style and language to the audience.
• Written material uses a range of tools to produce style and tone consistent with Ministry standards.
• Willingly shares knowledge and experience within the team and with others in the organisation.
• Manages constructive working relationships with work colleagues and external stakeholders to enhance understanding and co-operation needed to achieve desired results.
• Participates as an active team member and contributes knowledge and expertise needed to achieve Business Registries capability outcomes.
• Develops effective working relationships with other MBIE managers and people to transfer knowledge and learning from the team to the wider organisation.
• Influences others to encourage moves toward a common vision or goal.
• Builds and maintains effective relationships and partnerships with internal and external stakeholders, as necessary, to identify and share best practice information and to promote the Ministry, its products and services.
• Represents whole-of-Ministry views and protects its reputation in any external interactions.

Wellbeing, health and safety

• Displays commitment through actively supporting all safety and wellbeing initiatives.
• Ensures own and others safety at all times.
• Complies with relevant safety and wellbeing policies, procedures, safe systems of work and event reporting.
• Reports all incidents/accidents, including near misses in a timely fashion.
• Is involved in health and safety through participation and consultation.

Tō tūranga i roto i te Manatū – Your place in the Ministry

The Senior Advisor Operational Legal Services position reports into the Team Leader Operational Legal Services, Business Registries within the Market Integrity branch. The branch sits within the Te Whakatairanga Service Delivery group.

More information about MBIE’s structure

To mātou aronga – What we do for Aotearoa New Zealand

Hīkina Whakatutuki is the te reo Māori name for the Ministry of Business, Innovation and Employment. Hīkina means to uplift. Whakatutuki means to move forward, to make successful. Our name speaks to our purpose – Grow New Zealand for All.

To Grow New Zealand for All, we put people at the heart of our mahi (work). Based on the principles of Te Tiriti o Waitangi / The Treaty of Waitangi, we are committed to upholding authentic partnerships with Māori.

• As agile public service leaders, we use our breadth and experience to navigate the ever-changing world.
• We are service providers, policy makers, investors and regulators. We engage with diverse communities, businesses and regions. Our work touches on the daily lives of New Zealanders.
• We grow opportunities (Puāwai), guard and protect (Kaihāpai) and innovate and navigate towards a better future (Auaha).

Ngā matatau – Our competencies

Cultivates innovation We create new and better ways for the organisation to be successful by challenging the status quo generating new and creative ideas and translating them into workable solutions.

Nimble learning We are curious and actively learn through experimentation when tackling new problems by learning as we go when facing new situations and challenges.

Customer focus We build strong customer relationships and deliver customer-centric solutions by listening and gaining insights into the needs of the communities we serve and actively seeking and responding to feedback.

Decision quality We make quality and timely decisions that shape the future for our communities and keep the organisation moving forward by relying on an appropriate mix of analysis, wisdom, experience, and judgement to make valid and reliable decisions.

Action oriented We step up, taking on new opportunities and tough challenges with purpose, urgency and discipline by taking responsibility, ownership and action on challenges, and being accountable for the results.

Collaborates We connect, working together to build partnerships with our communities, working collaboratively to meet shared objectives by gaining trust and support of others; actively seeking the views, experiences, and opinions of others and by working co-operatively with others across MBIE, the public sector and external stakeholder groups.

Te Tiriti o Waitangi

As an agency of the public service, MBIE has a responsibility to contribute to the Crown meeting its obligations under Te Tiriti o Waitangi (Te Tiriti).

Meeting our commitment to Te Tiriti will contribute towards us realising the overall aims of Te Ara Amiorangi – Our Path, Our Direction, and achieve the outcome of Growing New Zealand for All.

The principles of Te Tiriti – including partnership, good faith, and active protection – are at the core of our work.

MBIE is committed to delivering on our obligations as a Treaty partner with authenticity and integrity and to enable Māori interests. We are committed to ensuring that MBIE is well placed to meet our obligations under the Public Service Act 2020 (Te Ao Tūmatanui) to support the Crown in strengthening the Māori/Crown Relationship under the Treaty and to build MBIE’s capability, capacity and cultural intelligence to deliver this.

Mahi i roto i te Ratonga Tūmatanui – Working in the public service

Ka mahitahi mātou o te ratonga tūmatanui kia hei painga mō ngā tāngata o Aotearoa i āianei, ā, hei ngā rā ki tua hoki. He kawenga tino whaitake tā mātou hei tautoko i te Karauna i runga i āna hononga ki a ngāi Māori i raro i te Tiriti o Waitangi. Ka tautoko mātou i te kāwanatanga manapori. Ka whakakotahingia mātou e te wairua whakarato ki ō mātou hapori, ā, e arahina ana mātou e ngā mātāpono me ngā tikanga matua o te ratonga tūmatanui i roto i ā mātou mahi.

In the public service we work collectively to make a meaningful difference for New Zealanders now and in the future. We have an important role in supporting the Crown in its relationships with Māori under the Treaty of Waitangi. We support democratic government. We are unified by a spirit of service to our communities and guided by the core principles and values of the public service in our work.

What does it mean to work in Aotearoa New Zealand’s Public Service?(external link) — Te Kawa Mataaho The Public Service Commission