Contact us
Find contact details for the Ministry of Business, Innovation and Employment (MBIE).
On this page I tēnei whārangi
General enquiries, feedback and complaints
Email info@mbie.govt.nz
Phone reception: +64 4 901 1499
Include the + symbol when dialling.
As part of our commitment to providing the best possible service to our customers, we record all inbound and outbound communication with the MBIE Customer Service Centre i.e. telephone calls and email queries. This helps us to identify ways that we can provide you with a better service. For more information, read our Privacy statement:
Our head office
Physical address: 15 Stout Street, Wellington 6011
Postal address: PO Box 1473, Wellington 6140
Phone: +64 4 472 0030 or +64 4 917 0199
Official Information Act requests
The Official Information Act 1982 (OIA), gives individuals, organisations and businesses in New Zealand the right to request information held by government agencies.
Official Information Act 1982(external link) – New Zealand Legislation
To make a request or to find out further information, visit Make a request for official information.
Media enquiries
The following contact information for MBIE media is for journalists and media enquiries only:
Email: media@mbie.govt.nz (Do not use this email address for queries about your visa application.)
See General enquiries for contact information for the general public.
Media queries and the Official Information Act
The Ministry of Business, Innovation and Employment takes its obligations under the Official Information Act 1982 seriously. This includes responding to requests for official information to media queries from journalists.
Transparency statement
MBIE's transparency statement describes the kind of information MBIE gathers to ensure it can effectively:
- protect people, information and places
- ensure regulatory compliance, and
- detect and prevent criminal offending.
View MBIE's transparency statement
Reporting possible wrongdoing by our staff
If you have any concerns about wrongdoing (for example, fraud, corruption, dishonesty, conflicts of interest etc) at our Ministry:
Submit a report through our workplace Integrity Line here:
- submit a report(external link) — MBIE Integrity Line
- call us within New Zealand: 0800 33 77 33
- call us from overseas: +64 9 927 5905
Or you can email us: integrity@mbie.govt.nz
Reports of possible wrongdoing will be treated seriously and will be considered by the Integrity Team under the Ministry’s speaking up policies.
Problems with the website
Responsible disclosure of security issues
Email our webmaster. If relevant, include the page URL.
Our Chief Executive
15 Stout Street, Wellington 6011
PO Box 1473, Wellington 6140
New Zealand
Phone +64 4 901 1499
Language assistance available
If you call us and English isn’t your first language, say the language you speak and we will connect you to an interpreter – do not hang up while you are being connected.
If you are deaf or hearing impaired, you can use the Video Relay Service to get in touch with us.
Video Relay Service(external link)
For further information or enquiries about Language Assistance Services write to us on LAS@ethniccommunities.govt.nz.