Senior Business Information Analyst

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Tēnei tūranga – About the role

The Senior Business Information Analyst undertakes information gathering, data management, reporting and analysis functions to ensure that insights are gained which can be used to inform the strategic direction and operations of the New Zealand Government Procurement and Government Property Group Branches (NZGP and GPG), and assist with MBIE, Building, Resources and Markets and external stakeholder initiatives.

The role holder brings a strong business perspective and clear understanding of the value that efficient and effective exploitation of data and information assets bring to an organisation. Understanding the importance of data integrity and security, the role holder provides expert support and guidance across NZGP and GPG, and supports the Manager Business Information & Analysis in delivering the over-arching Branch approach to data management, reporting, analysis and information.

By developing close relationships across NZGP and GPG, the role holder ensures that the creation, storage, use, sharing, archiving and destruction of data and information are compliant with MBIE’s strategies, policies, obligations and minimises the burden on agencies and suppliers.

The role holder has an in-depth understanding of the data, who from, why and how it’s collected, where the data is stored and how to turn the data into insights that add value. By ensuring use of the appropriate analytical tools, the role holder enables teams to become self-sufficient in reporting and is able to satisfy NZGP and GPG requirements for corporate, Ministerial, agency and internal reporting.

Ngā herenga – Requirements of the role

Personal specifications

  • Considerable analytical experience using complex and disparate information to deliver insights and trends.
  • Relevant Tertiary qualification or comparable relevant experience and/or professional development demonstrating qualifications for the role.
  • Demonstrated ability to critically analyse complex data, develop metrics and measurable performance indicators.
  • Well-developed analytical and conceptual thinking.
  • Considerable experience in determining data required for reporting purposes and how best to report.
  • Experience with business data warehouse protocols such as data modelling including integrating data from multiple sources and designing data pipelines.
  • Experience in engaging, influencing and negotiating with stakeholders, senior managers using appropriate techniques.
  • Excellent interpersonal skills; demonstrated by credibility, personal or collaborative influence, managing expectations and targeted persuasion.
  • High degree of political nous and a strong working knowledge of the machinery of government.
  • Must have the legal right to live and work in New Zealand

Considerable experience in dealing with ambiguity in a complex and dynamic environment.

  • Experience working in projects and continuous improvement initiatives
  • Comprehensive knowledge and experience of:
  • Analytical tools including R, Power BI and SQL or equivalent
  • Building data pipeline to extract data from various of sources and being able to develop SQL procedures to perform ETL and data quality checking (Azure DevOps would be an advantage)
  • Microsoft Office suite of programmes including advanced Excel
  • Microsoft Dynamics CRM

Takohanga tuhinga o mua – Key accountabilities and deliverables

Ensure that insights and information gained from data are available to inform the strategic direction of the New Zealand Government Procurement and Government Property Group Branches.

  • Insights are gained from data and are available to inform the strategic direction of the New Zealand Government Procurement and Government Property Group Branches (NZGP and GPG), support business decisions and to assist with MBIE and Business, Resources and Markets collective impact initiatives.
  • The required creating, storage, use, sharing, archiving and destruction of information are in a manner compliant with MBIE’s strategies, policies, obligations, and in a way that minimises the burden on stakeholders, maintains security and adds value.
  • Data, reporting and analysis requirements are managed, to ensure the retention and delivery of insights and information that meets customer expectations.
  • Data and information is gathered, analysed and reported from a range of sources and formats, and provide the foundation for evidence based insights and decision making.
  • Data collected is validated, verified and quality controlled, reports and analysis meet quality standards.
  • The required methods for data collection, recovery, storage, and frequency are in a manner compliant with MBIE polices, protocols and obligations.
  • In conjunction with the Manager Business Information & Analysis, opportunities and risks are identified.
  • Information, processes and methods are continuously improved.
  • Complex data is interpreted and points of interest, areas of opportunity and trends are highlighted.
  • Reports and processes are automated where possible to minimise manual handling and errors

Manage reporting and analysis suites ensuring:

  • Insights are easily digestible and customer centric
  • Insights are accurate, complete and timely
  • Assumptions and caveats are clear and concise
  • Documentation and processes are accurate, up to date and easy to follow

Effective stakeholder & relationship management

  • Develops and maintains cooperative, partnering relationships with NZGP and GPG’s key stakeholders using highly developed influencing, negotiation and collaboration skills and experience
  • Effectively manages conflict by focussing on meeting customers’ needs and identifying opportunities for resolution.
  • Engages with stakeholders in a professional manner that provides a strong level of confidence.
  • Builds collaborative relationships with teams across NZGP and GPG, and can demonstrate added value to the deliverables of various teams.
  • Represents NZGP and GPG views and protects its reputation in any external interactions.

Delivery of quality outcomes

  • Analytical tools are utilised and promoted to enable NZGP and GPG teams to become self-sufficient in reporting which satisfies NZGP and GPG requirements for corporate, Ministerial, agency and internal reporting.
  • Data collected from agencies is turned into information and insights, which adds value for NZGP and GPG, MBIE and stakeholders.
  • Systems and processes are enhanced to ensure that operational outputs for NZGP and GPG are reported on in an efficient and effective manner.
  • Displays commitment to a data driven culture by supporting NZGP and GPG teams become more self-sufficient and capable with data, reporting and analysis.

Provide Technical Expertise

  • Where necessary, provides sound technical guidance to the Business Information Analyst.
  • Provide oversight or act as a mentor for other employees within NZGP and GPG or wider MBIE to ensure we are using data, reporting and analysis methods efficiently and consistently.

Wellbeing, health & safety

  • Displays commitment through actively supporting all safety and wellbeing initiatives.
  • Ensures own and others safety at all times.
  • Complies with relevant safety and wellbeing policies, procedures, safe systems of work and event reporting.
  • Reports all incidents/accidents, including near misses in a timely fashion.
  • Is involved in health and safety through participation and consultation.

Tō tūranga i roto i te Manatū – Your place in the Ministry

The Senior Business Information Analyst position reports into the Manager Business Information & Analysis within the New Zealand Government Procurement branch. The branch sits within the Building, Resources and Markets group.

More information about MBIE’s structure

To mātou aronga – What we do for Aotearoa New Zealand

Hīkina Whakatutuki is the te reo Māori name for the Ministry of Business, Innovation and Employment. Hīkina means to uplift. Whakatutuki means to move forward, to make successful. Our name speaks to our purpose, Grow Aotearoa New Zealand for All.

To Grow Aotearoa New Zealand for All, we put people at the heart of our mahi. Based on the principles of Te Tiriti o Waitangi / The Treaty of Waitangi, we are committed to upholding authentic partnerships with Māori.

As agile public service leaders, we use our breadth and experience to navigate the ever-changing world. We are service providers, policy makers, investors and regulators. We engage with diverse communities, businesses and regions. Our work touches on the daily lives of New Zealanders. We grow opportunities (Puāwai), guard and protect (Kaihāpai) and innovate and navigate towards a better future (Auaha).

Ngā matatau – Our competencies

Cultivates innovation We create new and better ways for the organisation to be successful by challenging the status quo generating new and creative ideas and translating them into workable solutions.

Nimble learning We are curious and actively learn through experimentation when tackling new problems by learning as we go when facing new situations and challenges.

Customer focus We build strong customer relationships and deliver customer-centric solutions by listening and gaining insights into the needs of the communities we serve and actively seeking and responding to feedback.

Decision quality We make quality and timely decisions that shape the future for our communities and keep the organisation moving forward by relying on an appropriate mix of analysis, wisdom, experience, and judgement to make valid and reliable decisions.

Action oriented We step up, taking on new opportunities and tough challenges with purpose, urgency and discipline by taking responsibility, ownership and action on challenges, and being accountable for the results.

Collaborates We connect, working together to build partnerships with our communities, working collaboratively to meet shared objectives by gaining trust and support of others; actively seeking the views, experiences, and opinions of others and by working co-operatively with others across MBIE, the public sector and external stakeholder groups.

Te Tiriti o Waitangi

As an agency of the public service, MBIE has a responsibility to contribute to the Crown meeting its obligations under Te Tiriti o Waitangi (Te Tiriti). Meeting our commitment to Te Tiriti will contribute towards us realising the overall aims of Te Ara Amiorangi – Our Path, Our Direction, and achieve the outcome of Growing New Zealand for All. The principles of Te Tiriti - including partnership, good faith, and active protection – are at the core of our work. MBIE is committed to delivering on our obligations as a Treaty partner with authenticity and integrity and to enable Māori interests. We are committed to ensuring that MBIE is well placed to meet our obligations under the Public Service Act 2020 (Te Ao Tūmatanui) to support the Crown in strengthening the Māori/Crown Relationship under the Treaty and to build MBIE’s capability, capacity and cultural intelligence to deliver this.

Mahi i roto i te Ratonga Tūmatanui – Working in the public service

Ka mahitahi mātou o te ratonga tūmatanui kia hei painga mō ngā tāngata o Aotearoa i āianei, ā, hei ngā rā ki tua hoki. He kawenga tino whaitake tā mātou hei tautoko i te Karauna i runga i āna hononga ki a ngāi Māori i raro i te Tiriti o Waitangi. Ka tautoko mātou i te kāwanatanga manapori. Ka whakakotahingia mātou e te wairua whakarato ki ō mātou hapori, ā, e arahina ana mātou e ngā mātāpono me ngā tikanga matua o te ratonga tūmatanui i roto i ā mātou mahi.

In the public service we work collectively to make a meaningful difference for New Zealanders now and in the future. We have an important role in supporting the Crown in its relationships with Māori under the Treaty of Waitangi. We support democratic government. We are unified by a spirit of service to our communities and guided by the core principles and values of the public service in our work.

What does it mean to work in Aotearoa New Zealand’s Public Service?(external link) — Te Kawa Mataaho The Public Service Commission

MBIE value: Māia - Bold & brave, Pae Kahurangi - Build our future, Mahi Tahi - Better together, Pono Me Te Tika - Own it