Senior Advisor – National Operations Services
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Tēnei tūranga – About the role
National Operations Services’ areas include waivers for managed isolation charges, exemptions from managed isolation, and allocations of vouchers for managed isolation. The Senior Advisor for National Operations Services will be responsible for:
- Providing advice and robust technical guidance across the group including the operationalisation and application of the COVID-19 Public Health Response Act 2020 and associated Orders and Regulations.
- Identifying learning and development opportunities for the group.
- Leading pieces of work across the National Operations Services Branch as required.
The key relationships for this role include Principal Advisor, National Operations Services, Manager National Planning, Prioritisation and Groups Manager, the wider MIQ team including Policy and Communications, and the MBIE Legal team.
Ngā herenga – Requirements of the role
Personal specifications
- All employees are required to comply with MBIE's vaccination policy which seeks to protect the wellbeing, health and safety of our people, their whānau and the community. You are required to hold a valid vaccination pass to be employed at MBIE.
- Must have previous experience in a policy/legal/compliance/technical advisory role.
- Must have Tertiary degree in relevant field.
- Strong written and oral communication skills.
- Able to identify and articulate risks and make sound recommendations.
- Pragmatic and solution-focused.
- Able to adapt communication style for a range of audiences.
- Flexible - comfortable with ambiguity and change.
- Proactive with strong initiative.
- Comfortable learning to work with MBIE’s systems and technologies.
- Enjoys working in a fast-paced, collaborative environment.
- Happy to work within ambiguity.
Takohanga tuhinga o mua – Key accountabilities and deliverables
Provisions of advice and guidance
Provide technical advice to the wider group including to the General Manager, Principal Advisor, National Operations Services, Manager National Planning, Prioritisation and Groups Manager, Business Manager and Team Leaders.
The role has responsibility for providing advice and guidance within National Operations Services including:
- Supporting managers and team leaders to ensure compliance with relevant legislation.
- Support managers and teams leaders to develop the capability of their teams to achieve business outcomes.
- Providing high quality technical advice, including to the General Manager, Managers and Team Leaders.
- Providing subject matter expertise for Privacy Act, Official Information Act, Ministerial and Parliamentary Questions, media queries and communications documents.
- Liaising with MIQ Policy and MBIE Legal.
- Work closely with MIQ management to understand the operational environment.
Relationship management
Manage constructive working relationships with work colleagues and external stakeholders to enhance understanding and cooperation needed to achieve desired results.
- Participates as an active team member and contributes knowledge and expertise to operational policy and decision making.
- Develops effective working relationships with managers and team leaders, and across MIQ. Represents MIQ and MBIE views and protects its reputation in external interactions.
- Builds strategic alliances with key MIQ leaders to ensure operational influence in their decision-making.
- Tests the effectiveness of stakeholder relationships using a range of appropriate measures and processes (including stakeholder feedback).
Takohanga tuhinga o mua – Key accountabilities and deliverables continued
Organisational commitment and public service
Role model the standards of Integrity and Conduct for the State Services.
- Willingly undertakes any duty required within the context of the position.
- Works appropriately within the political environment in which the organisation operates and its interface with the wider State services.
Wellbeing, health and safety
- Displays commitment through actively supporting all safety and wellbeing initiatives
- Ensures own and others safety at all times
- Complies with relevant safety and wellbeing policies, procedures, safe systems of work and event reporting
- Reports all incidents/accidents, including near misses in a timely fashion
- Is involved in health and safety through participation and consultation
Tō tūranga i roto i te Manatū – Your place in the Ministry
The Senior Advisor position reports into the Business Manager, within the National Operations Services branch. The branch sits within the Managed Isolation and Quarantine group.
To mātou aronga – What we do for Aotearoa New Zealand
Hīkina Whakatutuki is the te reo Māori name for the Ministry of Business, Innovation and Employment. Hīkina means to uplift. Whakatutuki means to move forward, to make successful. Our name speaks to our purpose, Grow Aotearoa New Zealand for All.
To Grow Aotearoa New Zealand for All, we put people at the heart of our mahi. Based on the principles of Te Tiriti o Waitangi / The Treaty of Waitangi, we are committed to upholding authentic partnerships with Māori.
As agile public service leaders, we use our breadth and experience to navigate the ever-changing world. We are service providers, policy makers, investors and regulators. We engage with diverse communities, businesses and regions. Our work touches on the daily lives of New Zealanders. We grow opportunities (Puāwai), guard and protect (Kaihāpai) and innovate and navigate towards a better future (Auaha).
Ngā matatau – Our competencies
Cultivates innovation We create new and better ways for the organisation to be successful by challenging the status quo generating new and creative ideas and translating them into workable solutions.
Nimble learning We are curious and actively learn through experimentation when tackling new problems by learning as we go when facing new situations and challenges.
Customer focus We build strong customer relationships and deliver customer-centric solutions by listening and gaining insights into the needs of the communities we serve and actively seeking and responding to feedback.
Decision quality We make quality and timely decisions that shape the future for our communities and keep the organisation moving forward by relying on an appropriate mix of analysis, wisdom, experience, and judgement to make valid and reliable decisions.
Action oriented We step up, taking on new opportunities and tough challenges with purpose, urgency and discipline by taking responsibility, ownership and action on challenges, and being accountable for the results.
Collaborates We connect, working together to build partnerships with our communities, working collaboratively to meet shared objectives by gaining trust and support of others; actively seeking the views, experiences, and opinions of others and by working co-operatively with others across MBIE, the public sector and external stakeholder groups.
Te Tiriti o Waitangi
As an agency of the public service, MBIE has a responsibility to contribute to the Crown meeting its obligations under Te Tiriti o Waitangi (Te Tiriti). Meeting our commitment to Te Tiriti will contribute towards us realising the overall aims of Te Ara Amiorangi – Our Path, Our Direction, and achieve the outcome of Growing New Zealand for All. The principles of Te Tiriti - including partnership, good faith, and active protection – are at the core of our work. MBIE is committed to delivering on our obligations as a Treaty partner with authenticity and integrity and to enable Māori interests. We are committed to ensuring that MBIE is well placed to meet our obligations under the Public Service Act 2020 (Te Ao Tūmatanui) to support the Crown in strengthening the Māori/Crown Relationship under the Treaty and to build MBIE’s capability, capacity and cultural intelligence to deliver this.
Mahi i roto i te Ratonga Tūmatanui – Working in the public service
Ka mahitahi mātou o te ratonga tūmatanui kia hei painga mō ngā tāngata o Aotearoa i āianei, ā, hei ngā rā ki tua hoki. He kawenga tino whaitake tā mātou hei tautoko i te Karauna i runga i āna hononga ki a ngāi Māori i raro i te Tiriti o Waitangi. Ka tautoko mātou i te kāwanatanga manapori. Ka whakakotahingia mātou e te wairua whakarato ki ō mātou hapori, ā, e arahina ana mātou e ngā mātāpono me ngā tikanga matua o te ratonga tūmatanui i roto i ā mātou mahi.
In the public service we work collectively to make a meaningful difference for New Zealanders now and in the future. We have an important role in supporting the Crown in its relationships with Māori under the Treaty of Waitangi. We support democratic government. We are unified by a spirit of service to our communities and guided by the core principles and values of the public service in our work.
What does it mean to work in Aotearoa New Zealand’s Public Service?(external link) — Te Kawa Mataaho The Public Service Commission
