Senior Advisor Capability and Education
On this page
Tēnei tūranga – About the role
The Senior Advisor Capability & Education is a team member role within the Energy and Resource Markets (ERM) branch of the Ministry of Business, Innovation and Employment (MBIE). The Senior Advisor Capability & Education will bring business understanding and perspective to work in partnership with other managers, their team, and their wider team members.
The key focus of the position is supporting the branch to strengthen and develop internal capability and external education functions in its role as a regulator.
Working across ERM, the Senior Advisor Capability & Education is also responsible for building and enhancing the overall regulatory capability of the branch to ensure quality and consistency of practices in relation to its work and managing and mitigating areas of organisational risk.
Ngā herenga – Requirements of the role
Personal specifications
- Proven track record in developing quality advice and guidance to influence multi-channel education strategies.
- Fantastic writing skills, including a clear, concise, and plain English style that turns complex issues into easy to understand and communicate products.
- A demonstrated ability to form robust professional working relationships which includes collaboration and co-operation with internal and external stakeholders.
- Project management experience, and experience managing contractual arrangements for out sourced service provision.
- Strong analytical skills and the ability to understand audiences to determine their needs, priorities and response to legislative changes Ability to produce and recognise high quality work and provide peer support and coaching to colleagues.
- Previous experience in a similar role within the private or public sector.
- Must have the legal right to live and work in New Zealand.
Qualifications
- A tertiary qualification in a relevant discipline or equivalent operational experience.
Takohanga tuhinga o mua – Key accountabilities and deliverables
Critical areas of success
Delivery of quality solutions that contribute to the goals of the ministry
The Senior Advisor Capability & Education will be required to deliver results in the following areas:
- Effective planning, implementation and evaluation of targeted external information and education for stakeholders.
- Identifying the audience/s to reach and identifying their needs through effective research (either in-house or external) and analysis.
- Developing effective resources (print, web, etc.) with and for target groups, and achieving wide reach with these through effective and efficient channelling/distribution.
- Developing, co-ordinating or contributing to the design of seminars, workshops and presentations.
- Designing or commissioning effective electronic and web-based information and education tools and promoting these effectively to target groups.
- Managing timely procurement processes that are in line with MBIE policies and procedures, to secure required resources.
- Makes a significant contribution to the development of internal training and external education.
- Is responsible for implementation, monitoring and reporting of ERM’s operational Capability & Education work programme.
- Develop and implement ERM’s stakeholder engagement capability and develop external engagement programmes.
Customer focus
Delivers a targeted service to internal and external stakeholders. Works to a high standard and always looks for ways to do things better
- Identifies the needs or expectations of customers.
- Treats internal customers with the same courtesies they would extend to external customers.
- Works hard to meet customer deadlines.
- Always looks to improve service.
- Maintains professionalism.
Relationship Management
Manage constructive working relationships with work colleagues and external stakeholders to enhance understanding and cooperation needed to achieve desired results
- Participates as an active team member and contributes knowledge and expertise needed to achieve MBIE’s outcomes.
- Develops effective working relationships with other MBIE managers and staff in order to transfer knowledge and learning from the team to the wider organisation.
- Builds and maintains effective relationships and partnerships with internal and external stakeholders, as necessary, in order to identify and share best practice information and to promote the Ministry, its products and services.
- Represents whole-of-Ministry views and protects its reputation in any external interactions.
Action oriented
Takes responsibility for own work, recognises opportunities and acts with a minimum of direction
- Takes responsibility for own work.
- Self-starter.
- Seeks input if required.
- Recognises and acts on opportunities.
Self-Management
Takes responsibility for own behaviour and is open to development
- Models positive behaviours.
- Models the desired values and culture of the organisation.
- Willingly shares knowledge, expertise and within the team and with others in the organisation.
- Acts with honesty and integrity.
- Welcomes feedback and is receptive to input from others.
Organisational commitment and public service
Role model the standards of Integrity and Conduct for the State Services
- Builds commitment to MBIE’s vision, mission, values and services.
- Willingly undertakes any duty required within the context of the position.
- Complies with all legislative requirements.
- Adheres to the Ministry’s and State Services Commission Codes of Conduct.
Wellbeing, health & safety
- Displays commitment through actively supporting all safety and wellbeing initiatives.
- Ensures own and others safety at all times.
- Complies with relevant safety and wellbeing policies, procedures, safe systems of work and event reporting.
- Reports all incidents/accidents, including near misses in a timely fashion.
- Is involved in health and safety through participation and consultation.
Tō tūranga i roto i te Manatū – Your place in the Ministry
The Senior Advisor Capability & Education position reports into the Manager Business Strategy & Planning within the Energy and Resource Markets branch. The branch sits within the Building, Resources and Markets group.
To mātou aronga – What we do for Aotearoa New Zealand
Hīkina Whakatutuki is the te reo Māori name for the Ministry of Business, Innovation and Employment. Hīkina means to uplift. Whakatutuki means to move forward, to make successful. Our name speaks to our purpose, Grow Aotearoa New Zealand for All.
To Grow Aotearoa New Zealand for All, we put people at the heart of our mahi. Based on the principles of Te Tiriti o Waitangi / The Treaty of Waitangi, we are committed to upholding authentic partnerships with Māori.
As agile public service leaders, we use our breadth and experience to navigate the ever-changing world. We are service providers, policy makers, investors and regulators. We engage with diverse communities, businesses and regions. Our work touches on the daily lives of New Zealanders. We grow opportunities (Puāwai), guard and protect (Kaihāpai) and innovate and navigate towards a better future (Auaha).
Ngā matatau – Our competencies
Cultivates innovation We create new and better ways for the organisation to be successful by challenging the status quo generating new and creative ideas and translating them into workable solutions.
Nimble learning We are curious and actively learn through experimentation when tackling new problems by learning as we go when facing new situations and challenges.
Customer focus We build strong customer relationships and deliver customer-centric solutions by listening and gaining insights into the needs of the communities we serve and actively seeking and responding to feedback.
Decision quality We make quality and timely decisions that shape the future for our communities and keep the organisation moving forward by relying on an appropriate mix of analysis, wisdom, experience, and judgement to make valid and reliable decisions.
Action oriented We step up, taking on new opportunities and tough challenges with purpose, urgency and discipline by taking responsibility, ownership and action on challenges, and being accountable for the results.
Collaborates We connect, working together to build partnerships with our communities, working collaboratively to meet shared objectives by gaining trust and support of others; actively seeking the views, experiences, and opinions of others and by working co-operatively with others across MBIE, the public sector and external stakeholder groups.
Te Tiriti o Waitangi
As an agency of the public service, MBIE has a responsibility to contribute to the Crown meeting its obligations under Te Tiriti o Waitangi (Te Tiriti). Meeting our commitment to Te Tiriti will contribute towards us realising the overall aims of Te Ara Amiorangi – Our Path, Our Direction, and achieve the outcome of Growing New Zealand for All. The principles of Te Tiriti - including partnership, good faith, and active protection – are at the core of our work. MBIE is committed to delivering on our obligations as a Treaty partner with authenticity and integrity and to enable Māori interests. We are committed to ensuring that MBIE is well placed to meet our obligations under the Public Service Act 2020 (Te Ao Tūmatanui) to support the Crown in strengthening the Māori/Crown Relationship under the Treaty and to build MBIE’s capability, capacity and cultural intelligence to deliver this.
Mahi i roto i te Ratonga Tūmatanui – Working in the public service
Ka mahitahi mātou o te ratonga tūmatanui kia hei painga mō ngā tāngata o Aotearoa i āianei, ā, hei ngā rā ki tua hoki. He kawenga tino whaitake tā mātou hei tautoko i te Karauna i runga i āna hononga ki a ngāi Māori i raro i te Tiriti o Waitangi. Ka tautoko mātou i te kāwanatanga manapori. Ka whakakotahingia mātou e te wairua whakarato ki ō mātou hapori, ā, e arahina ana mātou e ngā mātāpono me ngā tikanga matua o te ratonga tūmatanui i roto i ā mātou mahi.
In the public service we work collectively to make a meaningful difference for New Zealanders now and in the future. We have an important role in supporting the Crown in its relationships with Māori under the Treaty of Waitangi. We support democratic government. We are unified by a spirit of service to our communities and guided by the core principles and values of the public service in our work.
What does it mean to work in Aotearoa New Zealand’s Public Service?(external link) — Te Kawa Mataaho The Public Service Commission
