Labour Inspectorate Regional Manager

Tēnei tūranga – About the role

The Regional Manager Labour Inspectorate is one of seven Labour Inspectorate Managers based across the five regions.  Regional Managers in the Labour Inspectorate will remotely manage teams of Labour Inspectors located in areas throughout regions.

The Regional Manager Labour Inspectorate is responsible for the day-to-day management of their Labour Inspectorate teams, ensuring that the Inspectors carry out their functions to a high standard and in accordance with nationally consistent practice, operational policy, and business process frameworks. This includes responsibility for all planning, monitoring, and other management functions.

Regional Managers in the Labour Inspectorate are also responsible for working closely as a team to ensure consistent and high-quality services are provided throughout New Zealand.

Regional Managers in the Labour Inspectorate have a responsibility to build and maintain key relationships with influential and relevant groups at both the local and regional levels, to positively influence the employment standards within their respective region.

The Regional Manager Labour Inspectorate will ensure that national inspection resources are focussed strategically and utilized in a way that maximises the integrity of New Zealand’s employment standards regime.

Ngā herenga – Requirements of the role

Personal specifications

This manager is to be technically competent and able to effectively lead a professional team of Labour Inspectors. If a candidate does not already have the necessary skills or qualifications to deliver this, they must have the demonstrated ability to obtain these in an agreed timeframe.  Within this context, the post holder must demonstrate skills, knowledge, and experience in the following areas:

• The necessary technical skills (i.e., employment relations, assessment, audit, and inspection practice) to lead a team of highly skilled Labour Inspectors to deliver services to a consistently high standard.
• Ability to develop trust and credibility with duty holders, the business community, stakeholders, and the public.
• Identifying, building, and maintaining credible, sustainable, and productive relationships with influential groups.
• Good knowledge of the relevant legislation, operational policy, practice frameworks and business processes and how these should be applied by inspectors within the team.
• Ability to ensure that inspectors understand and operate within nationally consistent frameworks, whilst empowering them to make decisions that most effectively address the unique combination of factors at play in any given situation.
• Ability to recognise the need for more specialised and/or technical advice and/or support and to ensure it is quickly obtained and effectively applied.
• Understanding of the implications of and commitment to the principles of the Treaty of Waitangi.
• Understanding of and commitment to the principles of Equal Employment Opportunities.
• Must have the legal right to live and work in New Zealand.
• Must be able to gain and maintain a Secret-level national security clearance.

Qualifications

• Post-graduate qualification in a relevant field or comparable experience.
• It is expected that the position holder will commit to maintaining their own technical competence through MBIE CPD opportunities.

Takohanga tuhinga o mua – Key accountabilities and deliverables

Critical areas of success

The Regional Manager Labour Inspectorate will be required to lead the team ensuring consistent and high-quality practice and appropriate technical/specialised expertise is applied in all inspections which will include:

• Having the required technical skill and keeping up to date with developments in their technical area.
• Ensuring statutory and enforcement powers are used appropriately to ensure compliance with minimum employment entitlements.
• Providing practice leadership and advice, especially in more complex assessments, audits, and inspections. Using analysis, wisdom, and judgement to make good decisions in complex situations. Others seek their advice.
• Ensuring that practice capability and development throughout the team is planned, built, and maintained.
• Ensuring that appropriate specialised advice and support is provided in more complex / specialised assessments and inspections.
• Ensuring that appropriate levels and combinations of specialised capability throughout the team are planned, built, and maintained.

Providing oversight and management of the day-to-day work of the team ensuring consistent and high-quality assessments and inspections are carried out across the region to actively support and contribute to the achievement of the Ministry’s outcomes and that deliver to the needs of internal and external stakeholders. This will include ensuring that:

• Appropriate compliance / enforcement action is taken in a timely manner.
• The work of all Labour Inspectors is reviewed at critical points, including the effective application of quality assurance processes.
• They identify, build, and maintain credible, sustainable, and productive relationships with influential and significant groups in the local area and at a regional level as appropriate.
• They participate in the design and implementation of strategically focused national programmes of work.
• They achieve objectives established within national programmes of work by planning and developing purposeful relationships with key stakeholders.
• They ensure assessment and inspection resources effort and compliance actions are strategically applied to maximise potential improvement in New Zealand workplace employment standards.
• They ensure that team members understand the overall goals of the organisation and their role in that; and that the team actively contributes to that goal by meeting or exceeding objectives and targets set for them.

Personal leadership

• Models’ positive management and leadership behaviours.
• Models the desired values and culture of the organisation and leads this across the team.

Takohanga tuhinga o mua – Key accountabilities and deliverables continued

• Fosters an open, collaborative environment that encourages quality, innovation, ongoing learning, and knowledge sharing within the team.
• Tells it as it is, providing direct, specific feedback, both motivational and developmental. Is prepared to take action on tough issues.
• Is aware of their personal strengths, weaknesses, opportunities, and limits. Is open to feedback and learns from experience and mistakes.

Relationship management

• Participates as an active team member and contributes knowledge and expertise needed to achieve MBIE’s outcomes.
• Develops effective working relationships with other MBIE managers and staff to transfer knowledge and learning from the team to the wider organisation.
• Builds and maintains effective relationships and partnerships with internal and external stakeholders, as necessary, to identify and share best practice information and to promote the Ministry, its products and services.
• Represents whole-of-Ministry views and protects its reputation in any external interactions.

Wellbeing, health & safety

• Displays commitment through actively supporting all safety and wellbeing initiatives.
• Ensures own and others safety at all times.
• Complies with relevant safety and wellbeing policies, procedures, safe systems of work and event reporting.
• Reports all incidents/accidents, including near misses in a timely fashion.
• Is involved in health and safety through participation and consultation.

Tō tūranga i roto i te Manatū – Your place in the Ministry

The Labour Inspectorate Regional Manager position reports into the Head of Compliance and Enforcement within the Employment Services branch. The branch sits within the Te Whakatairanga Service Delivery group.

More information about MBIE’s structure

To mātou aronga – What we do for Aotearoa New Zealand

Hīkina Whakatutuki is the te reo Māori name for the Ministry of Business, Innovation and Employment. Hīkina means to uplift. Whakatutuki means to move forward, to make successful. Our name speaks to our purpose, Grow Aotearoa New Zealand for All.

To Grow Aotearoa New Zealand for All, we put people at the heart of our mahi. Based on the principles of Te Tiriti o Waitangi / The Treaty of Waitangi, we are committed to upholding authentic partnerships with Māori.

As agile public service leaders, we use our breadth and experience to navigate the ever-changing world. We are service providers, policy makers, investors and regulators. We engage with diverse communities, businesses and regions. Our work touches on the daily lives of New Zealanders. We grow opportunities (Puāwai), guard and protect (Kaihāpai) and innovate and navigate towards a better future (Auaha).

Ngā matatau – Our competencies

Cultivates innovation We create new and better ways for the organisation to be successful by challenging the status quo generating new and creative ideas and translating them into workable solutions.

Nimble learning We are curious and actively learn through experimentation when tackling new problems by learning as we go when facing new situations and challenges.

Customer focus We build strong customer relationships and deliver customer-centric solutions by listening and gaining insights into the needs of the communities we serve and actively seeking and responding to feedback.

Decision quality We make quality and timely decisions that shape the future for our communities and keep the organisation moving forward by relying on an appropriate mix of analysis, wisdom, experience, and judgement to make valid and reliable decisions.

Action oriented We step up, taking on new opportunities and tough challenges with purpose, urgency and discipline by taking responsibility, ownership and action on challenges, and being accountable for the results.

Collaborates We connect, working together to build partnerships with our communities, working collaboratively to meet shared objectives by gaining trust and support of others; actively seeking the views, experiences, and opinions of others and by working co-operatively with others across MBIE, the public sector and external stakeholder groups.

Te Tiriti o Waitangi

As an agency of the public service, MBIE has a responsibility to contribute to the Crown meeting its obligations under Te Tiriti o Waitangi (Te Tiriti). Meeting our commitment to Te Tiriti will contribute towards us realising the overall aims of Te Ara Amiorangi – Our Path, Our Direction, and achieve the outcome of Growing New Zealand for All. The principles of Te Tiriti - including partnership, good faith, and active protection – are at the core of our work. MBIE is committed to delivering on our obligations as a Treaty partner with authenticity and integrity and to enable Māori interests. We are committed to ensuring that MBIE is well placed to meet our obligations under the Public Service Act 2020 (Te Ao Tūmatanui) to support the Crown in strengthening the Māori/Crown Relationship under the Treaty and to build MBIE’s capability, capacity and cultural intelligence to deliver this.

Mahi i roto i te Ratonga Tūmatanui – Working in the public service

Ka mahitahi mātou o te ratonga tūmatanui kia hei painga mō ngā tāngata o Aotearoa i āianei, ā, hei ngā rā ki tua hoki. He kawenga tino whaitake tā mātou hei tautoko i te Karauna i runga i āna hononga ki a ngāi Māori i raro i te Tiriti o Waitangi. Ka tautoko mātou i te kāwanatanga manapori. Ka whakakotahingia mātou e te wairua whakarato ki ō mātou hapori, ā, e arahina ana mātou e ngā mātāpono me ngā tikanga matua o te ratonga tūmatanui i roto i ā mātou mahi.

In the public service we work collectively to make a meaningful difference for New Zealanders now and in the future. We have an important role in supporting the Crown in its relationships with Māori under the Treaty of Waitangi. We support democratic government. We are unified by a spirit of service to our communities and guided by the core principles and values of the public service in our work.

What does it mean to work in Aotearoa New Zealand’s Public Service?(external link) — Te Kawa Mataaho The Public Service Commission