International Advisor

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Tēnei tūranga – About the role

Immigration New Zealand (INZ) has a role within and outside of New Zealand with a number of international forums and engagements which need to be strategically planned, coordinated and supported to ensure the intended benefits are realised while minimising the impact on the core operations of INZ.

The International Advisor role provides support to the Manager International Strategy to understand, coordinate, schedule/plan, provide advice, and support this activity.

Ngā herenga – Requirements of the role

Personal specifications

  • Organised to ensure that multiple streams of work run smoothly.
  • Experience at arranging meetings, teleconferences, conferences and events.
  • Experience at recording the minutes at meetings and ensuring outcomes are acted on.
  • Experience in reporting information and progress on projects that meets the needs of the audience.
  • Experience with SharePoint administration (preferably Office 365) and general troubleshooting.
  • High level of experience in writing plans and reports, identifying patterns and trends and integrating information from multiple sources into coherent documents.
  • The ability to communicate ideas and information both in writing and orally.
  • Demonstrated ability to quickly establish and build strong working relationships with both internal and external stakeholders.
  • Experience in making linkages between different work programmes to meet the overall objectives.
  • Ability to analyse policy or problems to identify issues, options, strategies, solutions and benefits.
  • Ability to proactively stays on top of the changing environment and identifies impacts and opportunities.
  • Relevant tertiary qualification or equivalent experience in international relationships.
  • Be able to travel overseas as necessary for work duties.
  • Be a New Zealand citizen or hold a residence class visa.
  • Be able to gain and maintain a national security clearance.

Takohanga tuhinga o mua – Key accountabilities and deliverables

Cultivates Innovation

  • Shape the agenda, creating new and better ways for the organisation to be successful, by coming up with useful ideas that are new, better or unique.
  • Challenging the status quo.
  • Introducing new ways of looking at problems.
  • Generating and adopting new and creative ideas, and putting them into practice.
  • Encouraging diverse thinking to promote and nurture innovation.

Nimble Learning

  • Actively learn through experimentation when tackling new problems, using both successes and failures as learning fodder, by:
    • Learning as we go, when facing new situations.
    • Experimenting to find new solutions.
    • Taking on the challenge of unfamiliar tasks.
    • Extracting lessons learned from failures and mistakes.
    • Being flexible and responsive to changes in requirements.
    • Identifying personal learning opportunities.
    • Finding own solutions where possible.


  • Support others, building partnerships and working collaboratively with others to meet shared objectives, by
    • Working co-operatively with others across MBIE, the public sector and external stakeholder groups to achieve shared objectives.
    • Balancing competing interests and priorities appropriately and in line with MBIE’s priorities.
    • Identifying, engaging early and partnering with relevant stakeholders to get work done.
    • Crediting others for their contributions and accomplishments.
    • Gaining trust and support of others.
    • Addressing behaviours that do not align with our culture.
    • Seeking and respecting the views and opinions of others.
    • Providing timely and helpful information to others across the organisation.

Customer Focus

  • Build strong customer relationships and delivering customer-centric solutions, by:
    • Gaining insights into customer needs.
    • Delivering quality, accurate, timely service and customer focussed solutions.
    • Identifying opportunities that benefit customers and improve service delivery.
    • Building and delivering solutions that meet customer expectations.
    • Establishing and maintaining effective customer relationships.
    • Pro-actively partnering in pursuit of shared goals.
    • Actively seeking and responding to customer feedback.

Action Oriented

  • Take on new opportunities and tough challenges with purpose, urgency and discipline, by
    • Readily taking ownership and action on challenges, without unnecessary planning, and being accountable for the results.
    • Identifying and seizing new opportunities.
    • Displaying a can-do attitude in good and bad times, and celebrating success.
    • Stepping up to manage tough situations and encouraging my colleagues to do the same.

Decision Quality

  • Make good and timely decisions that keep the organisation moving forward, by:
    • Making sound decisions, even in the absence of complete information.
    • Relying on an appropriate mix of analysis, wisdom, experience and judgement to make valid and reliable decisions.
    • Considering all relevant factors and using appropriate decision-making criteria and principles, taking calculated risks where required.
    • Recognising when a quick 80% solution will suffice, and when it will not.
    • Analysing information to make effective decisions to improve performance.

Organisational commitment and public service

  • Role models the standards of Integrity and Conduct for the State Services Contributes to the development of, and helps promote and builds commitment to MBIE’s vision, mission, values and services, by
    • Willingly undertaking any duty required within the context of the position.
    • Understanding Equal Employment Opportunities (EEO) principles and the application of these to MBIE.
    • Complying with all legislative requirements and good employer obligations.

Wellbeing, health and safety

  • Displays commitment through actively supporting all safety and wellbeing initiatives.
  • Ensures own and others safety at all times.
  • Complies with relevant safety and wellbeing policies, procedures, safe systems of work and event reporting.
  • Reports all incidents/accidents, including near misses in a timely fashion.
  • Is involved in health and safety through participation and consultation.

Tō tūranga i roto i te Manatū – Your place in the Ministry

The International Advisor position reports into the Manager International Strategy within the Customer, Engagement and Education branch. The branch sits within the Immigration New Zealand group.

More information about MBIE's structure

To mātou aronga – What we do for Aotearoa New Zealand

Hīkina Whakatutuki is the te reo Māori name for the Ministry of Business, Innovation and Employment. Hīkina means to uplift. Whakatutuki means to move forward, to make successful. Our name speaks to our purpose, Grow Aotearoa New Zealand for All.

To Grow Aotearoa New Zealand for All, we put people at the heart of our mahi. Based on the principles of Te Tiriti o Waitangi / The Treaty of Waitangi, we are committed to upholding authentic partnerships with Māori.

As agile public service leaders, we use our breadth and experience to navigate the ever-changing world. We are service providers, policy makers, investors and regulators. We engage with diverse communities, businesses and regions. Our work touches on the daily lives of New Zealanders. We grow opportunities (Puāwai), guard and protect (Kaihāpai) and innovate and navigate towards a better future (Auaha).

Ngā matatau – Our competencies

Cultivates innovation We create new and better ways for the organisation to be successful by challenging the status quo generating new and creative ideas and translating them into workable solutions.

Nimble learning We are curious and actively learn through experimentation when tackling new problems by learning as we go when facing new situations and challenges.

Customer focus We build strong customer relationships and deliver customer-centric solutions by listening and gaining insights into the needs of the communities we serve and actively seeking and responding to feedback.

Decision quality We make quality and timely decisions that shape the future for our communities and keep the organisation moving forward by relying on an appropriate mix of analysis, wisdom, experience, and judgement to make valid and reliable decisions.

Action oriented We step up, taking on new opportunities and tough challenges with purpose, urgency and discipline by taking responsibility, ownership and action on challenges, and being accountable for the results.

Collaborates We connect, working together to build partnerships with our communities, working collaboratively to meet shared objectives by gaining trust and support of others; actively seeking the views, experiences, and opinions of others and by working co-operatively with others across MBIE, the public sector and external stakeholder groups.

Te Tiriti o Waitangi

As an agency of the public service, MBIE has a responsibility to contribute to the Crown meeting its obligations under Te Tiriti o Waitangi (Te Tiriti). Meeting our commitment to Te Tiriti will contribute towards us realising the overall aims of Te Ara Amiorangi – Our Path, Our Direction, and achieve the outcome of Growing New Zealand for All. The principles of Te Tiriti - including partnership, good faith, and active protection – are at the core of our work. MBIE is committed to delivering on our obligations as a Treaty partner with authenticity and integrity and to enable Māori interests. We are committed to ensuring that MBIE is well placed to meet our obligations under the Public Service Act 2020 (Te Ao Tūmatanui) to support the Crown in strengthening the Māori/Crown Relationship under the Treaty and to build MBIE’s capability, capacity and cultural intelligence to deliver this.

Mahi i roto i te Ratonga Tūmatanui – Working in the public service

Ka mahitahi mātou o te ratonga tūmatanui kia hei painga mō ngā tāngata o Aotearoa i āianei, ā, hei ngā rā ki tua hoki. He kawenga tino whaitake tā mātou hei tautoko i te Karauna i runga i āna hononga ki a ngāi Māori i raro i te Tiriti o Waitangi. Ka tautoko mātou i te kāwanatanga manapori. Ka whakakotahingia mātou e te wairua whakarato ki ō mātou hapori, ā, e arahina ana mātou e ngā mātāpono me ngā tikanga matua o te ratonga tūmatanui i roto i ā mātou mahi.

In the public service we work collectively to make a meaningful difference for New Zealanders now and in the future. We have an important role in supporting the Crown in its relationships with Māori under the Treaty of Waitangi. We support democratic government. We are unified by a spirit of service to our communities and guided by the core principles and values of the public service in our work.

What does it mean to work in Aotearoa New Zealand’s Public Service?(external link) — Te Kawa Mataaho The Public Service Commission

MBIE value: Māia - Bold & brave, Pae Kahurangi - Build our future, Mahi Tahi - Better together, Pono Me Te Tika - Own it