Postal services

The focus of postal policy is to ensure that the regulatory environment, including competition in postal services, supports an efficient postal market in New Zealand.

  • The Postal Services Act 1998 removed New Zealand Post Ltd's monopoly to carry standard letters.
  • No one may carry letters for profit unless they are registered.  If you intend to carry letters, as defined in the Postal Services Act 1998, you must register as a postal operator with us.

How to contact us

If you have any queries about New Zealand's postal market, contact us by email or at:

Postal Policy Section
Commerce, Consumers and Communications Branch
Ministry of Business, Innovation and Employment
PO Box 1473
Wellington 6140

Ph: +64 4 472 0030

Fax: +64 4 499 0969

Find out more

Postal Service Act 1998 on the New Zealand Legislation website

Postal services in New Zealand

An overview of laws related to postal services.

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Postal operators in New Zealand

Information about postal operators in New Zealand, their rights and responsibilities, and how to become a postal operator.

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Postal register

Register of postal operators in New Zealand.

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Postal deed of understanding

The deed of understanding is an agreement between the government and New Zealand Post regarding the company’s minimum universal service obligations.

Read more…