Consumer Research and Reports

Consumer Credit Research

Research, evaluation and monitoring in relation to consumer credit including evaluation of the Credit Contract and Consumer Finance Act.

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National Consumer Survey

A biennial survey conducted by the Consumer Protection team, part of the Ministry of Business, Innovation and Employment to gain a better understanding of what consumers know about their rights, where they have experienced issues, and how they have tried to resolve those issues.

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Consumer Guarantees Act Research

Research into consumers’ and businesses’ awareness and understanding of their rights and obligations under current Consumer Guarantees Act (CGA) legislation.

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