Operational knowledge (NZQA Level 4)

For anyone who carries out operational regulatory work or supports those who do.

This qualification covers

  • Legal knowledge: powers, obligations, applying legislation, offences, evidence
  • Conducting regulatory activities
  • Intervening to achieve compliance
  • Questioning skills
  • Tactical communications theory

How it’s delivered

  • Online through the learning management system
  • Modules released monthly
  • 4 – 7-month time frame


NZ $350 + GST per learner.


To register for this qualification please email regcomp@earnlearn-tepukenga.ac.nz