Annex 1: Examples of Career Guidance Services in New Zealand

What is it How is support provided? How is it funded? Is it targeted?
Workbridge(external link)
A free employment service for disabled people or those with an injury or health condition. As well as administering government funding schemes to support disabled people into open employment, training or self-employment, Workbridge also places disabled people directly into work.
Face-to-face NGO – government funded Disability
Corrections career advice
Provides support to offenders re-entering the wider community, including work towards having a job on release from prison and improve their skills and knowledge through education and training.
Face-to-face Government agency – government funded People exiting corrections
Ministry of Social Development (MSD) work brokers
The Work Broker proactively establishes and maintains strong relationships and networks with employers, industry and community groups, clients and other key stakeholders within the region to market the sale of MSD products and services. This role represents MSD in the employment sector.
Face-to-face Government agency – government funded MSD clients
Youth Employment Success(external link)
An online platform with certified kaiwhakawhiwhi mahi (employers) from a variety of industries offering free employment-based opportunities to 16 to 24-year-olds, and connecting employers with like-minded rangatahi who are looking for mahi.
Static resource with face-to-face option Government agency – government funded Youth
School Leavers’ Toolkit(external link)
An online tool to support students with learning key workplace competencies, financial literacy, civics, and personal wellbeing before they leave school. The Toolkit includes information about tertiary study options, advice on how to choose a career, and information about getting a job (such as preparing for a job interview and writing a CV).
Static resource Government agency – government funded Youth link)
A publicly available careers information service that includes a database of information about occupations and tertiary education and training. Includes tools and information to support people of all ages to make decisions about their career and education throughout life.
Static resource Government agency – government funded All
Connected(external link)
Provides support and information on:
  • finding a job
  • study and training options, including support for apprenticeships
  • careers advice
  • finding staff
  • business support.
The Connected service includes a website, a freephone, and 35 Connected centres across the motu. The website has region-specific information, including job opportunities, courses, businesses support and events.
The Connected centres host a wide range of activities, ranging from events for young people to training sessions and business networking functions. Employers can meet job seekers and run events at Connected centres.
Mixed, face-to-face, static Government agency – government funded All
Direct Career Services(external link)
People can get advice from a professional career expert for free. They can help:
  • make an informed career decision and a personalised career plan
  • explore training and study options
  • gain confidence
  • look for job opportunities
  • write and update your CV, cover letters and online profiles
  • prepare for job interviews.
Mixed – in person, by phone and online Government funded All
In school career advisors
Provide advice to students about career and study options.
Face-to-face Government funded School provided Youth
Te Pukenga - NMIT – advice for people looking to enrol
Te Pukenga TPP – links students to Coast Connect which provides support for students to prepare a CV, study options, interview techniques and more.
Phone, online and face-to-face Provider funded Study advice
Careers evenings
Usually run by schools and show case different career and training options.
Face-to-face Varies Youth
Career Navigator (Graeme Dingle Foundation)(external link)
Career Navigator is a school-based ready for work programme that supports schools to help provide young people with the work-ready skills and confidence they need to transition successfully from school into higher education and/or employment. Students get real world experience in fields in which they are interested in and an idea of what their future career path may look like.
Face-to-face Charity – mixed government and private Youth (Marlborough and Wellington)
Youth Inspire(external link)
Helping young people succeed by providing employability training, certificates, health and wellbeing support, and learner and restricted driver programmes.
Face-to-face Charity – mixed government and private Youth (Lower Hutt)
Designed to support school students’ transition into the workforce by offering them workplace learning while at secondary school.
Face-to-face Government funded – TEC Youth
Education to employment brokers
Facilitates contextualised learning for students and introduces them to a wide range of careers. The education to employment programme connects a wide selection of employers and businesses from a range of industry sectors with school pupils and their providers.
Face-to-face Government funded Young people
Te Ara Mahi(external link)
A specialist mental health and addictions employment agency funded by the Ministry of Health. Works in communities to help match jobseekers with the right employer across all industries, and supports them to form lasting relationships.
Face-to-face Government funded (MoH) Mental health/addiction (Nelson, Tasman, Marlborough, West Coast)
Employment Service in Schools(external link) Pilot service run by MSD and MoE, providing access to employment services for disabled people in schools. The providers specialise in helping people who have a disability or health condition, including a mental health condition or neurodiversity. They'll work with the individual, their family or whānau, school and other networks to help plan for the future. Includes:
  • identifying what types of jobs the person could do
  • finding information to help them make decisions
  • finding out what job of type of work they would like
  • creating a CV
  • getting ready for interviews
  • work experience
  • getting a part-time job whilst at school.
Face-to-face Government – MSD and MoE Students with disabilities in pilot regions (Wellington)
ACC support programme for people who cannot return to their job because of their injury. Includes support to:
  • re-enter the job market by finding the same type of job but with a new employer 
  • re-train in a different role
  • put together a programme to regain their ability to work, including building skills through work experience. 
Face-to-face Government agency – government funded ACC clients
Careers Guidance and Counselling (MSD) assists job seekers to make informed decisions about their employment and training options by providing access to professional careers advice. Career guidance and information services are services contracted to assist clients to make informed educational, work, and career-related choices. The types of programmes and services that can be contracted are career and education guidance, curriculum preparation, improving interview skills. Mixed Government agency – government funded MSD clients
Rapid Return to Work (MSD) is a phone-based employment service for up to 6 weeks that supports people who have recently lost their jobs and are on, or have applied for a main benefit, to become work ready. Key activities include work readiness, assessment of transferable skills, job interview preparation and CV and cover letter support. Phone Government agency – government funded Jobseekers
Early Response Redeployment Support (MSD) is a service that works closely with employers and people facing redundancy to enable the employer to redeploy and/or retrain their employees, or to support workers to transition to a new job or training opportunities. Mixed Government agency – government funded Jobseekers
Be Your Own Boss (MSD) delivers self-employment training and support to people who are either unemployed, facing redundancy, are unwaged or receiving a main benefit. Be Your Own Boss is provided by community-based organisations, usually enterprise agencies.   Government agency – government funded Unemployed, facing redundancy, unwaged or receiving a main benefit
Tupu Aotearoa(external link)
An initiative administered by the Ministry for Pacific Peoples to help Pacific young people not in Employment, Education and Training (NEET) aged 15 to 39 in the regions and those NEET aged 15 to 29 in metro cities to find employment, complete further training or undertake study.
Face-to-face Government agency – government funded Pacific NEET (15-39) (Nelson/Marlborough)
Seniors@work(external link)
A job site exclusively for seniors and those aged over 50 who are looking for work opportunities.
Features include:
  • Job Seeker Work-Readiness Pack: Advice for older workers including writing a CV, cover letter and job interviews.
  • Skills Register for Employers and Job Seekers: Fast-track the recruitment process by searching jobs and immediately available profiles by skill.
Guaranteed Suitable Work Opportunities: Seniors@work is the only jobsite that posts work opportunities that are guaranteed to be suitable for people over 50.
Static User funded (employers) People aged 50+
Graeme Dingle Foundation - Career navigator
This programme helps students navigate their way through the endless career opportunities presented to them – and open up their eyes to options they may never have heard of!
Career Navigator is made up of 3 main parts:
  1. Career Mentoring – Small group mentoring with local industry mentors – to help students to discover and plan their career pathway.
  2. Workshops – Opportunities to gain valuable work-ready skills valued by employers, and to create an effective CV and cover letter.
  3. Career Pathway Events – Including site visits and industry days to learn more about the reality of the workplace, and career opportunities.
In person Not for profit, Various funders Year 12 and 13 Marlborough students
Graeme Dingle Foundation - Toroa Career Navigator
The programme pairs our young people with high-calibre business mentors, and provides an intensive programme of workshops, mentoring, and support – with the aim of helping them find a meaningful job pathway. The mentors will also support those who secure work during their early days of transitioning to the workplace, heightening their chances of success in their new roles.
In person Not for profit, Various funders 15 to 24-year olds in the region who are not currently in work or training.
Last updated: 07 December 2023