Background to the 2010–2015 review of consumer law

This page provides a range of background documents from the 2010–2015 review of consumer law.

Initial consultation

Before the drafting of the Consumer Law Reform Bill, a discussion document and a number of supplementary papers were released. Submissions on these papers informed the drafting of the Bill.

Read the initial discussion document, supplementary papers, and summary of submissions below:

Discussion Document: Consumer Law Reform [PDF, 713 KB] 

Summary of Submissions: Consumer Law Reform [PDF, 69 KB] 

Consumer Law Reform Additional Paper: Unfair Contract Terms [PDF, 123 KB]

Consumer Law Reform Additional Paper: Referencing Good Faith in a Fair Trading Act Purpose Clause  [PDF, 73 KB]

Consumer Law Reform Additional Paper: Unconscionability  [PDF, 131 KB]

Consumer Law Reform Additional Paper: Layby Sales  [PDF, 112 KB]

Consumer Law Reform Additional Paper: Electricity and the Consumer Guarantees Act  [PDF, 119 KB]

Consumer Law Reform Additional Paper: Substantiation [PDF, 136 KB] 

Consumer Law Reform Additional Paper: Auctions, Auctioneers and the Consumer Guarantees Act  [PDF, 215 KB]

Consumer Law Reform Additional Paper: Unsolicited Goods and Services  [PDF, 68 KB]

Consumer Law Reform Additional Paper: Consumer Information Standards [PDF, 87 KB] 

Consumer Law Reform Additional Paper: Uninvited Direct Sales  [PDF, 85 KB]

Consumer Law Reform Additional Paper: Collateral Credit Agreements and Rejection under the Consumer Guarantees Act  [PDF, 113 KB]

Consumer Law Reform Additional Paper: Carriage of Goods  [PDF, 116 KB]

Consumer Law Reform Additional Paper: Fair Trading Act Enforcement  [PDF, 175 KB]

Cabinet decisions

In 2010 and 2011, Cabinet made policy decisions about the review of consumer law. Following introduction of the Consumer Law Reform Bill, some additional decisions were made by Cabinet during Select Committee consideration in 2012.

Read the relevant Cabinet papers and record of decisions below:

Cabinet Paper: Consumer Law Reform [PDF, 1.7 MB] 

Cabinet Minute: Consumer Law Reform [PDF, 65 KB] 

Regulatory Impact Statement: Consumer Law Reform [PDF, 214 KB] 

Cabinet Paper: Consumer Law Reform: Further Decisions [PDF, 1.4 MB] 

Cabinet Minute: Consumer Law Reform: Further Decisions  [PDF, 71 KB]

Regulatory Impact Statement: Consumer Law Reform: Further Decisions  [PDF, 288 KB]

Cabinet Paper: Consumer Law Reform: Additional Decisions [PDF, 381 KB]

Regulatory Impact Statement: Consumer Law Reform: Additional Decisions [PDF, 211 KB]