Terms of use for social media accounts

Before you engage with us through our social media channels, we encourage you to read the terms of use of the particular social media channel, and our terms of use. By using or accessing our social media pages, you are considered to have consented to the conditions of use of the particular social media channel and our individual page or account.

These terms of use apply to all of MBIE’s social media channels, unless otherwise specified.

We use social media to share the latest information on our programs and services, and to enable two-way conversations and feedback.

Our followers can expect to receive regular updates covering some or all of the following:

  • New content on our other digital channels (news, publications, speeches, media releases, campaigns etc.)
  • Information about our products, services and activities
  • Invitations to provide feedback on specific issues
  • Other tweets, articles or publications of interest which are relevant to our key messages, objectives, promotions or updates 
  • Information about recruitment.

We may follow/like organisations and individuals that are relevant to our organisation. This does not imply endorsement or guarantee the accuracy of their information. 

Posts made by others to our social media channels are the responsibility of that person or organisation. They do not necessarily reflect the opinions or policy of MBIE.


We welcome feedback and ideas from our followers and will try to join these conversations where possible, however we can't guarantee we will be able to reply individually to every post. If you have an urgent query, please contact us directly.

We cannot enter into any discussion related to politics.

We may choose to retweet, @mention, or post information by other organisation and/or individuals for the interest and information of our followers. However, we do not endorse or guarantee the accuracy of this information.

At times people employed by MBIE may engage in forums on the LinkedIn page. Any opinions or views expressed on these forums belong to the individual staff member. MBIE staff acting in an official capacity will identify themselves along with their position within the organisation, and state that they are representing MBIE.


We reserve the right to report or remove (as appropriate) any posts or comments that do not comply with the:

or that may affect our neutrality.

In addition, we reserve the right to remove content posted on our pages that:

  • is not relevant
  • is deemed offensive
  • has political bias
  • refers to any commercial activity including advertising.

MBIE may, at its discretion, report, block or ban anyone who posts the above content or comments, or who breaches these terms of use or the terms of use of a social media channel.

All social media accounts are monitored from 8.30 am – 5pm on weekdays and sporadically outside these hours.

These terms of use may be updated any time without notice.


Generally, we will only use any personal information that you share or provide for the purposes for which you supplied it for, and we only share your information if it is necessary to do so for the purpose for which you gave it to us. We may however use or share your information for other reasons where it is permitted at law, including under the Privacy Act 1993

We encourage you to protect your personal privacy and that of others when using social media and to take into account the public nature of most social media. Where our social media channels are run by third parties we encourage you to read their privacy policy as well as their terms of use.


Crown copyright

Unless otherwise indicated, the material we make available on our social media accounts is protected by Crown copyright. You can reproduce this Crown copyright material free of charge without further permission, as long as you:

  • reproduce the material accurately
  • do not use the material in a derogatory manner or a misleading context, and
  • acknowledge the source and copyright status of the material.

Copyright of third parties 

Our social media accounts may provide links to other websites or embed material which may contain information that is the copyright of third parties and subject to restrictions on use or reproduction. 

You must get permission from the copyright owner to use:

  • copyrighted materials from other websites, or
  • material on our social media pages that is protected by the copyright of a third party.

MBIE cannot give you this permission.


By submitting, posting or displaying your content on any of our social media accounts, you grant us a non-exclusive, transferable, sub-licensable, royalty-free, worldwide licence to use that content.


Please email socialmedia@mbie.govt.nz if you have any questions or comments.


The contents of our social media accounts are intended for informational purposes only. MBIE shall in no event accept any liability for loss or damage suffered by any person or body due to information provided on these sites or linked sites.

The information on our social media sites and all government web sites is provided on the basis that persons accessing the web site undertake responsibility for assessing the relevance and accuracy of its content.