Topic 2: Misuse
This section explains that the NZ Relay Service has had instances of being misused. This helps us ask questions to understand how we can deliver an inclusive service, while making sure everyone is safe, and misuse is limited.
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Communications and Broadband
Information and communications technologies enhance innovation and productivity across the economy. To realise this potential, we work to ensure that telecommunications markets operate efficiently and communications infrastructure is well developed.
Telecommunications Development Levy
The Telecommunications Development Levy subsidises telecommunications capabilities in the public interest which are otherwise not expected to be available commercially, or which are unaffordable.
Telecommunications Relay Service
The NZ Relay range of services is provided by the Crown for people with communications disabilities. MBIE funds NZ Relay to provide equal work and lifestyle opportunities for those with speech, hearing and vision disabilities. These services assist people who are Deaf, hard of hearing, have speech communication difficulties or are deafblind to communicate with others over the phone, with the help of a relay assistant.
Telecommunications service obligations
The telecommunications service obligations (TSO) regulatory framework established under the Telecommunications Act 2001 enables specific telecommunications services to be available and affordable.
Fibre regulatory framework
The Telecommunications Act 2001 includes a regulatory framework for fibre connection.
Postal services in New Zealand
New Zealand's postal market was opened to full competition in 1998. We are responsible for laws and regulations relating to postal services.
Our role in the telecommunications sector
We are responsible for maintaining a robust regulatory environment for the telecommunications sector.
Postal operators in New Zealand
This page provides information on applying to be a postal operator and your obligations and rights as a postal operator in New Zealand.
Quarterly updates on broadband deployment
Each quarter, a Quarterly Connectivity Update is published reporting on the progress of the government's broadband and mobile programmes.