The focus of postal policy is to ensure that the regulatory environment, including competition in postal services, supports an efficient postal market in New Zealand.
- The Postal Services Act 1998 removed New Zealand Post Ltd's monopoly to carry standard letters.
- No one may carry letters for profit unless they are registered. If you intend to carry letters, as defined in the Postal Services Act 1998, you must register as a postal operator with us.
How to contact us
If you have any queries about New Zealand's postal market, contact us by email or at:
Postal Policy Section
Commerce, Consumers and Communications Branch
Ministry of Business, Innovation and Employment
PO Box 1473
Ph: +64 4 472 0030
Fax: +64 4 499 0969
Find out more
An overview of laws related to postal services.
Information about postal operators in New Zealand, their rights and responsibilities, and how to become a postal operator.
Register of postal operators in New Zealand.
The deed of understanding is an agreement between the government and New Zealand Post regarding the company’s minimum universal service obligations.