Contact us

This page contains contact details for the Ministry of Business, Innovation and Employment (MBIE).

Key contact numbers

Building Performance

Building Controls and Building Act information
Freephone: 0800 24 22 43
From overseas: +64 4 238 6362

Companies Office
0508 266 726 (0508 COMPANIES)
Freephone from Australia: 1800 424 969 (1800 4 BIZ NZ)
International: +64 3 962 2602

Employment New Zealand
0800 20 90 20
International: +64 9 969 2950

Insolvency and Trustee Service
0508 467 658 (0508 INSOLVENCY)
Freephone from Australia: 1800 446 765 (1800 4 INSOLVENCY)
International: +64 3 962 2581

Tenancy Services

Tenancy information
0800 836 262 (0800 TENANCY)
International: +64 4 238 4695

0800 737 666 (Please have your bond number ready when you call)
International: +64 4 238 4693

Workplace health & safety

Worksafe New Zealand
0800 030 040
International callers: +64 4 897 7699

Looking for something else?

See our websites for more information about our specific services and subject areas.

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General enquiries 

Please email

Phone: +64 4 901 1499

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MBIE head office

15 Stout Street, Wellington 6011

PO Box 1473, Wellington 6140

Phone +64 4 472 0030 or +64 4 917 0199

Fax +64 4 473 4638 or +64 4 917 0190

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Assistance available

If English isn’t your first language let us know when you call and we’ll use Language Line.
If you’re Deaf or hearing impaired, you can use Video Relay Service to get in touch with us.

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Media enquiries

For MBIE media queries only please call the MBIE media line on 027 442 2141 or email our media desk -

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MBIE Chief Executive 

15 Stout Street, Wellington 6011 
PO Box 1473, Wellington 6140
New Zealand

Phone +64 4 901 1499

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Official Information Act requests

Sources of information

Before requesting official information (Official Information Act 1982) from MBIE, we encourage you to check out our sources of information below as you may find the information you need is already publicly available:

How to make a request

Requests should include your name, your postal address or preferred email address, and specific details of the information you want.



Post your request to Ministerial Services, MBIE, PO Box 1473, Wellington 6140.

How long will it take?

We will acknowledge your request as soon as practical and respond no later than 20 working days after we receive it. Sometimes for large requests or those requiring consultation, the Act allows for a time limit extension. If so, we will let you know and give you a specific due date.

Withholding information

We may withhold information for specific reasons. If this occurs, we will explain the reasons why. For more information please refer to sections 6, 9 and 18 of the Official Information Act.


If you are unhappy with our response, contact us in the first instance. You have the right to seek a review of the response by the Ombudsman.

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Need to report migrant exploitation? 

Call the MBIE Contact Centre: 0800 20 90 20; Crimestoppers on 0800 555 111 or complete an online Crimestoppers form (to report a case anonymously). 

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Problems with the website?

Please email our webmaster. If relevant, please include the page URL.

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Victim Support mailbox

The Victims' Rights Act 2002 provides victims of crime with a number of rights.

Read more…

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